As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Mark Stubbins Same email multiple signupsClosed   Amelia   Updated June 1, 2021 at 1:40pm   4 Most recent comment from [deleted]:Hi Mark,thank you for the kind reply!I have located your new ticket and responded there.Kind regards! Mel Erreur while add or edit rowClosed   wpDataTables   Updated June 1, 2021 at 1:05pm   13 Most recent comment from [deleted]:Hi MelThank you for the feedback, I have made a note to our developers so they are aware of this and so they can focus on the improvement.Do let us know if there is anything else we can do to assist y ... DINHEIRO Luiz Fernando Error Edit and deleteClosed   wpDataTables   Updated June 1, 2021 at 1:00pm   4 Most recent comment from [deleted]:I am glad to hear that, please don't hesitate to contact us if you need any further assistance.Have a wonderful day! Matthes Vogel Google MeetClosed   Amelia   Updated June 1, 2021 at 12:07pm   2 Most recent comment from [deleted]:Hi Matthes,thank you for reaching out to us.If you enable the option ‘Send Event Invitation Email ‘ in Amelia your customers will automatically get an invitation from Google Calendar to add the ap ... Patrice Timezone Display Issues on Front EndClosed   Amelia   Updated June 1, 2021 at 12:04pm   2 Most recent comment from [deleted]:Hi Patrice,thank you for reaching out to us; I'm very sorry to hear that happens.Please check in Amelia > Settings > General Settings, if the option Show booking slots in client time zone is ... Stephane Lotto Lotto Change calendar view - 3 days instead of only per weekClosed Pre-purchase questions for Amelia   Updated June 1, 2021 at 11:18am   14 Most recent comment from [deleted]:Hi, Stephane,I only see the WP login page, unfortunately. Probably because the page that you sent the link to has some access limitations or saved as a draft.However, I'm afraid seeing the page w ... fernanda herrera questionsClosed Pre-purchase questions for Amelia   Updated June 1, 2021 at 11:03am   2 Most recent comment from [deleted]:Hi, Fernanda!Thank you for your inquiry.1. EBay and amazon booking connection - Unfortunately, we don't have integrations with these systems at the moment. Probably, it can be achieved with some ... Shala Bible Google Calendar Extension or PluginsClosed Pre-purchase questions for Amelia   Updated June 1, 2021 at 10:52am   2 Most recent comment from [deleted]:Hi Shala,thank you for reaching out to us; I apologize for the later response as we don't work on weekends, and we are releasing a new project at the moment, so developers are a bit overwhelmed. ... Andrew Currency formattingClosed Pre-purchase questions for wpDataTables   Updated June 1, 2021 at 9:18am   4 Most recent comment from [deleted]:You are most welcomeIf you have any other issue or question please open new ticket, and we help you out. I’d like to ask you a favor. Would you mind taking a few minutes to write a review for us, p ... Graham George "Please wait"Closed   Amelia   Updated June 1, 2021 at 8:09am   5 Most recent comment from [deleted]:Hi Graham,thank you so much for contacting back! I apologize for a later response as we don't work on weekends.I am glad to hear you've found the cause, thank you for letting me know - I wi ... Mark Stubbins Google Calendar - don't set new appt busyClosed   Amelia   Updated June 1, 2021 at 7:46am   2 Most recent comment from [deleted]:Hi Mark,thank you for reaching out to us; I apologize for a later response as we don't work on weekends.Unfortunately, in order to still see available slots, your employees need to use separate ... Manal Aldabbagh Google calendar IntegrationClosed   Amelia   Updated May 31, 2021 at 9:33pm   2 Most recent comment from [deleted]:Hi, Manal!Thank you for choosing Amelia.Could you please clarify if you followed all the steps from our documentation? Also, did you sign in to the Google Calendar through the Employee's profile ... Grace Yoo download failClosed   Amelia   Updated May 31, 2021 at 9:27pm   2 Most recent comment from [deleted]:Hi, Grace!Sorry for the delayed response, we don't work on weekends.Please try to download Amelia in another browser since this issue can be related to the browser's security settings.Lookin ... Jeff Thompson My needsClosed Pre-purchase questions for Amelia   Updated May 31, 2021 at 4:12pm   2 Most recent comment from [deleted]:Hi Jeff,thank you for reaching out to us, and for taking interest in AmeliaI'd be happy to advise on Amelia functionalities:You can check out the frontend UI on our demos to see if you like the l ... Edin Table Editing PermissionsClosed   wpDataTables   Updated May 31, 2021 at 1:26pm   6 Most recent comment from Aleksandar Vuković:Sorry about that, Edin, wrong ticketThe available buttons are in the bottom:If you don't see this, you probably haven't updated the plugin to the latest version, so make sure you're on ...