As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Tim Unable to add ServiceClosed   Amelia   Updated July 21, 2021 at 8:32am   2 Most recent comment from [deleted]:Hi Tim,thank you for contacting usI have replied to your previous ticket, so we can continue the correspondence there, and close this one as a duplicate. Thank you! Stephenie Packages and customer panelClosed Pre-purchase questions for Amelia   Updated July 21, 2021 at 8:17am   2 Most recent comment from [deleted]:Hi Stephenie,thank you for taking interest in Amelia, and for reaching out to usYes, I'm afraid that notifications are triggered by a booking; package purchase by itself is not a booking hence i ... krishna aura Can't add attendeesClosed   Amelia   Updated July 21, 2021 at 8:04am   7 Most recent comment from [deleted]:Hi Krishna,thank you for the kind replyAs this customization is not default in Amelia Event List, that is why conflict occurs.It probably can be done with some custom work, but our developers are ver ... Bobby A Sample forminator checkbox dataClosed Pre-purchase questions for wpDataTables   Updated July 21, 2021 at 6:52am   4 Most recent comment from Isidora Markovic:Hi Bobby, You are welcome.This will be included in the next update, so you do not have to worry about that. I’d like to ask you a favor. Would you mind taking a few minutes to write a review for u ... Mauro Appointments payementsClosed   Amelia   Updated July 20, 2021 at 9:55pm   2 Most recent comment from [deleted]:Hi, Mauro,Thank you for choosing Amelia.1. I'm afraid, at the moment payments can be completed only at the moment of booking, and it's not possible to send a payment link to Customers with ... Justin Vogt Amelia ViewClosed Pre-purchase questions for Amelia   Updated July 20, 2021 at 9:14pm   2 Most recent comment from [deleted]:Hi, Justin,Thank you for your inquiry.In Amelia, Events can be displayed in two ways: as a List and as a Calendar.I believe, that the List view is quite similar to the demo site that you are referrin ... Stephen Step by step form using elementor global colour?Closed   Amelia   Updated July 20, 2021 at 8:52pm   2 Most recent comment from [deleted]:Hi, Stephen,Thank you for choosing Amelia.Amelia adjusts to the page builder and the theme that are used on the site, so probably Amelia's CSS wasn't properly applied due to a conflict with ... Nicole Emails Not going OutClosed   Amelia   Updated July 20, 2021 at 8:25pm   2 Most recent comment from [deleted]:Hi, Nicole,Thank you for choosing Amelia.Could you please clarify if you followed our documentation while setting up Amelia notifications?Also, what is the mail service that you use? If it's PHP ... Juan Manuel Zolezzi Volpi Display time zoneClosed Pre-purchase questions for Amelia   Updated July 20, 2021 at 8:21pm   8 Most recent comment from [deleted]:Juan,I'm afraid, this feature is not on our roadmap yet.It probably can be done with some custom work, but our developers are very busy at the moment, so they won't be having the time for cu ... Shehbaz Afzal Google Unverified WarningClosed   Amelia   Updated July 20, 2021 at 5:11pm   6 Most recent comment from [deleted]:You are most welcome I wish I could be more helpful. If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  elv Form labels and descriptionClosed Pre-purchase questions for wpDataTables   Updated July 20, 2021 at 4:22pm   4 Most recent comment from [deleted]:You are most welcome If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  Robert Lewis reporting from specific custom form fields in booking registrationClosed Pre-purchase questions for Amelia   Updated July 20, 2021 at 3:57pm   2 Most recent comment from [deleted]:Hi RobertThank you for reaching out to us.I'm afraid, at the moment it's possible only to export basic information: a list of Customers, a list of Appointments, a list of Events. It's ... ANTONY PARSONS Payment optionsClosed Pre-purchase questions for Amelia   Updated July 20, 2021 at 12:55pm   2 Most recent comment from [deleted]:Hi, Antony,Thank you for your inquiry.Worldpay is not one of Amelia's built-in payment methods at the moment. However, it can probably be used as a payment getaway through WooCommerce integration ... Christoph Kind Seperate Notifications for each eventClosed   Amelia   Updated July 20, 2021 at 12:32pm   2 Most recent comment from [deleted]:Hi, Chris,Thank you for choosing Amelia.I'm afraid, this option isn't available at the moment. There's only one template for each Appointment or Event notification, and it can either ... Karol Chołajczyk transferring the plugin to a different domainClosed Pre-purchase questions for wpDataTables   Updated July 20, 2021 at 12:17pm   4 Most recent comment from [deleted]:Hi Karol We can deactivate the licence on the old domain from our side but you will need to activate it on the other domain from wpDataTables Settings - Activation. Just tell us the purchase code and ...