As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

Stephan Rengstorf updated_by columnClosed   wpDataTables   Updated July 22, 2021 at 2:36pm   2 Most recent comment from [deleted]:Hi Stephan Thank you for reaching out to us. Unfortunately it is not possible to see a detailed change log for every change made in the table. If you had Users see only their own data you could enabl ... Martin Ouzilleau Question for taskClosed   Amelia   Updated July 22, 2021 at 2:24pm   8 Most recent comment from [deleted]:Hi, Martin,It depends on your server capacity and WP configuration. We can't tell you in advance if it will work flawlessly, but there's a high chance that adding 20 shortcodes on the same ... Scott Lewis Need a shortcode parameter for package IDClosed   Amelia   Updated July 22, 2021 at 2:17pm   4 Most recent comment from [deleted]:Scott,You are absolutely right: the shortcode list got a bit outdated, so we should add Packages shortcodes to it as well.Hope it will be working fine from now on.Best Regards. Reggie Young Size of PluginClosed   wpDataTables   Updated July 22, 2021 at 1:16pm   2 Most recent comment from [deleted]:Hi ReggieThank you for reaching out to us. Please note that our plugin is around 14 MB in size, so if you are not able to upload it through WordPress plugins page, you will need to increase the fol ... Steve Coupland Service AllocationClosed   Amelia   Updated July 22, 2021 at 11:48am   2 Most recent comment from [deleted]:Hi Steve,thank you for reaching out to usI'm afraid that Special Days need to be added manually for each employee at the moment.There is a global setting for Work Hours, but that would change th ... Victor Can I get price list (excel) with links and images (inlined thumbnails)Closed Pre-purchase questions for wpDataTables   Updated July 22, 2021 at 11:37am   6 Most recent comment from Aleksandar Vuković:I understand, Victor.It would be awesome, though. Our developers will look into alternate options for table tools, so hopefully, in the future this will be possible. Holly Neumann page scrollClosed   Amelia   Updated July 22, 2021 at 11:34am   2 Most recent comment from [deleted]:Hi HollyThank you for reaching out to us.If you have issue with slow scrolling of the page, there are two solutions to this. Add this script:   var links = document.getElementsByTagName('a� ... Horst Schnattler Edit field in rowClosed   wpDataTables   Updated July 22, 2021 at 11:33am   6 Most recent comment from Aleksandar Vuković:Thanks, HorstYou actually don't have an ID column for editing. The column defined in the Editing tab above the table is "FeedbackToDo":This is a string-type column:That column has to be a unique, ... Ursula Elmes Repeat CustomersClosed   Amelia   Updated July 22, 2021 at 11:25am   2 Most recent comment from [deleted]:Hi Ursula,thank you for reaching out to usWe don't have that feature at the moment, however, it would very much be useful to keep track of new customers (or if someone is returning).I'll kin ... Janis Angele deactivate license + URIClosed   Amelia   Updated July 22, 2021 at 11:17am   6 Most recent comment from [deleted]:Hi Janis,do you have version 4.0.1? We added this option around 3.3. Please make sure that Amelia is up to date; if you do have 4.0.1 then please let me check why URI won't edit.Please provide me ... Joëlle Terms translationClosed   Amelia   Updated July 22, 2021 at 11:15am   4 Most recent comment from [deleted]:You are most welcome If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  Barry O'Mahony Bundling servicesClosed   Amelia   Updated July 22, 2021 at 11:02am   2 Most recent comment from [deleted]:Hi BarryThank you for reaching out to us.We do have our Oackages feature that I believe will suit your needs, however it is only available in Pro version.Please have a look at our documentation for d ... Promsy Célia problem with timetablesClosed   Amelia   Updated July 22, 2021 at 11:01am   6 Most recent comment from [deleted]:Promsy,I'm glad I could helpPlease feel free to contact us if you have any other questions.Have a nice day! Cliff Blade Non stop loading on test onsite paymentClosed   Amelia   Updated July 22, 2021 at 10:51am   13 Most recent comment from Aleksandar Vuković:I'm glad to hear that, Cliff.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. miguel eladio Martinez arneaud skip cart of woocommerceClosed   Amelia   Updated July 22, 2021 at 10:25am   2 Most recent comment from [deleted]:Hi Miguel,thank you for reaching out to usSure!There's a way to do this through the database (it's explained in the second part of my response), but you can manage appointments and product ...