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Public Tickets

Francesca Multiple appointmentsClosed   Amelia   Updated July 6, 2021 at 12:26am   6 Most recent comment from [deleted]:Anytime Francesca,If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Giulio Amelia booking formClosed   Amelia   Updated July 6, 2021 at 12:14am   2 Most recent comment from [deleted]:Hi Giulio,thank you for reaching out to usUnfortunately, these fields are mandatory and cannot be removed; if you remove them, the customer will not be able to proceed. Lukas Ehlhardt Different Times for ServiceClosed   Amelia   Updated July 6, 2021 at 12:10am   2 Most recent comment from [deleted]:Hi Lukas,thank you for reaching out to usUnfortunately, service can have only 1 duration, preset during service creation. If you set it to 2h all slots for this service will be 2h, I'm afraid. Ho ... Lukas Ehlhardt Time system change from 12h to 24hClosed   Amelia   Updated July 6, 2021 at 12:05am   2 Most recent comment from [deleted]:Hi Lukas,thank you for reaching out to usAmelia time format is inherited from WordPress.So, when you change the time format in WordPress settings, it will change in Amelia as well. Laura Pearman Custom Fields ConfigurationClosed   Amelia   Updated July 5, 2021 at 11:54pm   2 Most recent comment from [deleted]:Hi Laura,thank you so much for reaching out to usI see; unfortunately Amelia does not have such an option at the moment; however, I'll kindly ask you to add it as a feature suggestion on this p ... Md Jasim Uddin Unable to change button color and styleClosed   wpDataTables   Updated July 5, 2021 at 10:07pm   8 Most recent comment from Aleksandar Vuković:You're welcome, glad I could be of service. Jarryd Multiple appointments upfrontClosed   Amelia   Updated July 5, 2021 at 10:06pm   7 Most recent comment from Aleksandar Vuković:Hi again Jarryd Please go to Amelia Settings/Activation, and make sure that the "Delete database tables" slider is disabled. Then, go to your Plugins section, deactivate and delete Amelia, and then ... Patrick Meijer Error processing paymentClosed   Amelia   Updated July 5, 2021 at 10:06pm   5 Most recent comment from Aleksandar Vuković:Hello Patrick Stripe recognizes the issuer country of a card, and since test cards are US-based, they have a ZIP code field, which is mandatory.If the issuer country of a card doesn't require a ... Agence15zen Galoyer Email Notification IssueClosed   Amelia   Updated July 5, 2021 at 5:38pm   5 Most recent comment from [deleted]:You are most welcome, I am glad to hear you were able to find a solution.If there is anything else we can assist you with please don't hesitate to open a new ticket.Have a wonderful day!  Stephenie Venter Custom Fields not ShowingClosed Pre-purchase questions for Amelia   Updated July 5, 2021 at 5:29pm   2 Most recent comment from [deleted]: Hi StephenieThank you for reaching out to us.Please go to the custom fields and check if you have filled out the label, and if you connected the custom field to all of your services. If you did and ... Michael Etheridge WidgetClosed   wpDataTables   Updated July 5, 2021 at 2:45pm   2 Most recent comment from [deleted]:Hi MichaelThank you for reaching out to us.Could you please explain a bit more the issue you are facing, and provide us with some screenshots as well if possible?Are the tables not visible on the fro ... Jacob Raavig Page refresh on table updateClosed   wpDataTables   Updated July 5, 2021 at 1:59pm   4 Most recent comment from David:Hey @Alejandro, thanks for this little trick, it really helped me a lot :) If the target table is empty, the trick is not working. Do you know a workaround for that scenario? :) Many thanks, DavidEDIT ... DFSKarma Plugin Dashboard is brokenClosed   wpDataTables   Updated July 5, 2021 at 1:47pm   6 Most recent comment from Aleksandar Vuković:Hello NirajConflict with the Porto Theme is a known issue, and here's how to resolve it: First, open this file: wp-content/plugins/wpdatatables/assets/css/bootstrap/wpdatatables-bootstrap.min.c ... David Kanika Google spreadsheets not workingClosed   wpDataTables   Updated July 5, 2021 at 1:43pm   4 Most recent comment from Aleksandar Vuković:Hi again DavidWhich version of the plugin do you have? Also, can you share that spreadsheet with me, so I can see what you're importing?If you have some formatting applied to empty columns, the p ... kim Scrollable with word-wrapClosed   wpDataTables   Updated July 5, 2021 at 1:35pm   2 Most recent comment from [deleted]:Hi kimThank you for reaching out to us.Unfortunately this is not possible using the plugin's builtin features. If one option is turned on the second will not be available.It might be possible wi ...