As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Warzone_Loadout Change the search field CSSClosed   wpDataTables   Updated October 12, 2021 at 2:43pm   2 Most recent comment from [deleted]:Hi AlexThank you for reaching out to us.All available modifications you can find in the customize tab of the table but if what you are trying to acieve is not possible with the builtin features you wi ... Paul Sallaway Notification placeholder for payment method?Closed   Amelia   Updated October 12, 2021 at 2:03pm   2 Most recent comment from [deleted]:Hi Paul,thank you for reaching out to usAt the moment there are no specific placeholders which would indicate payment method used for the booking; it would be beneficial, so I'll kindly ask you ... Paal Joachim Romdahl Quickstart guide adjustmentsClosed   Amelia   Updated October 12, 2021 at 1:56pm   2 Most recent comment from [deleted]:Hi Paal!Thank you so much for the input and constructive suggestionsI have forwarded these to our team, to take into consideration - we don't currently have revision in plan but we would love to ... Esko Autio ImagesClosed Pre-purchase questions for wpDataTables   Updated October 12, 2021 at 1:07pm   2 Most recent comment from [deleted]:Hi Esko Thank you for reaching out to us. Images can only be added one at a time, when you edit the row. All those images can be added through the Image Columns. Going through the database would req ... Raphael Nordier Needs help ;)Closed   Amelia   Updated October 12, 2021 at 12:19pm   45 Most recent comment from Raphael Nordier:resolved ;) Steven Events Google MeetClosed   Amelia   Updated October 12, 2021 at 11:47am   11 Most recent comment from [deleted]:Hi Steven,thank you for contacting back Arthur thank you for the kind input!As Google Meet is connected to Google Calendar integration, it can only be used for Appointments from Services at the mome ... Valentin Schrod Several functions not possibleClosed   Amelia   Updated October 12, 2021 at 11:26am   2 Most recent comment from [deleted]:Hi Valentin,thank you for reaching out to usI'm afraid that Events only have Maximum Capacity available to be modified at the moment; for the change of this particular functionality, I'll k ... Francesco Marcuzzi Different time depending by periodClosed Pre-purchase questions for Amelia   Updated October 12, 2021 at 11:19am   2 Most recent comment from [deleted]:Hi Francesco,thank you for reaching out to usSure, you would just need to use Special Days to create Employee's schedule, instead of regular Work Hours that repeat every week.In this way you wou ... Irtaza Stripe Zip Code With ameliaClosed   Amelia   Updated October 12, 2021 at 10:56am   5 Most recent comment from [deleted]:Hi Luke Kay,Stripe recognizes the card information that you provide to the input fields and depending on that the postcode field modifies or disappears, whether it is needed for the country where tha ... david simon deposits and add ons to eventsClosed Pre-purchase questions for Amelia   Updated October 12, 2021 at 10:50am   2 Most recent comment from [deleted]:Hi David,thank you for reaching out to usDeposits can be activated in Amelia as a way of payment, however, they cannot be made externally via email link; they need to be made in the appropriate paymen ... Tapiwa Booking slotsClosed   Amelia   Updated October 12, 2021 at 9:46am   5 Most recent comment from [deleted]:Hi Tapiwa, if none of these changes are recent, may I take a look inside the site then? Please provide me a teporary WP-admin (administrator) user for your site where this happens, so we could log in ... Fabian Engel Booking several slots at onceClosed Pre-purchase questions for Amelia   Updated October 12, 2021 at 9:30am   2 Most recent comment from [deleted]:Hi, Fabian,Thank you for reaching out to us.The answer is "yes and no".1. "Yes" because you can sell apointments in bulk with our Packages feature. I now a few language schools that successfully use ... Owen Slater Drive API for SheetsClosed Pre-purchase questions for wpDataTables   Updated October 12, 2021 at 9:27am   7 Most recent comment from Aleksandar Vuković:Hey Owen, thank you for that!I greatly appreciate you sharing this with us.The ticket has been forwarded to our lead developer, so he can take a look. As soon as I have some news, I will let you know ... MAHMUT sms gatewayClosed Pre-purchase questions for Amelia   Updated October 12, 2021 at 9:05am   2 Most recent comment from [deleted]:Hi Mahmut,thank you for reaching out to usUnfortunately, we don't have a way of changing the SMS gateway at the moment from the default one; as Amelia is not an open source plugin, we wouldn' ... Rodrigo Contreras performanceClosed   Amelia   Updated October 12, 2021 at 8:46am   5 Most recent comment from [deleted]:Thank you Rodrigo, I will wait for your kind reply