As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Temper Two payment related questionsClosed   Amelia   Updated October 15, 2021 at 12:00pm   4 Most recent comment from [deleted]:Temper,No, it's realistic, but then the links have to be individual, so they have to be updated according to the booking, therefore, Amelia should send information about each particular booking t ... Matthew Children's Price for Event TicketsClosed   Amelia   Updated October 15, 2021 at 11:00am   5 Most recent comment from [deleted]:Hi Matthew,thank you for the kind reply! There is no precise ETA at the moment I'm afraid, as it's not the only one being developed and will not be published on it's own. So, there is ... David Steiner Custom field -> AttachmentClosed   Amelia   Updated October 15, 2021 at 10:31am   2 Most recent comment from [deleted]:Hi David,thank you for reaching out to us!The bug has been reported, and developers are checking it; I will contact you back as soon as they advise about the situation with capitals in extensions. In ... Roy E-mail problems, zie #2845318Closed   Amelia   Updated October 15, 2021 at 8:02am   24 Most recent comment from Aleksandar Vuković:Hello again Roy.The new service (Slaap lekker Duo float & massage € 89,50) has both employees assigned to the service:But, your employees' working hours are configured per period, and specific ... Anne Automatically mapping Amelia to Wordpress users?Closed   Amelia   Updated October 14, 2021 at 11:24pm   4 Most recent comment from [deleted]:Anne,1. I'm afraid, there's no such an option at the moment.However, as I mentioned, you can disable the passwords for your clients, so they will be able to log in to the Customer panel with ... Kristine Email issue - any Notifications are not sendingClosed   Amelia   Updated October 14, 2021 at 11:19pm   11 Most recent comment from [deleted]:Notumi,Thank you for sharing! We highly appreciate your help.Best Regards.  Didao Can appointment execute doneClosed Pre-purchase questions for Amelia   Updated October 14, 2021 at 11:11pm   2 Most recent comment from [deleted]:Hi, Didao,Thank you for reaching out to us.I'm afraid, at the moment Amelia doesn't have this Appointment Status.You can suggest that as a feature request here, or check if this request was ... James Functionality of the pluginClosed Pre-purchase questions for Amelia   Updated October 14, 2021 at 11:07pm   3 Most recent comment from [deleted]:Hi, James,Sorry for the delayed response.Your purchase code can be found in the email we sent you after the purchase, there you have credentials for the TMS Store, where you can access your purchase ... Anseric Soete iCalClosed Pre-purchase questions for Amelia   Updated October 14, 2021 at 9:53pm   2 Most recent comment from [deleted]:Hi, Anseric,Thank you for reaching out to us.Google integration works almost 2 ways, we can say 1,5 ways: bookings from Amelia are being transferred to G Cal, and busy slots in G Cal are getting bloc ... Florian Heinrich unsubscribe E-Mail NotificationClosed   Amelia   Updated October 14, 2021 at 7:44pm   4 Most recent comment from [deleted]:You are most welcome My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite version of Amelia if you ha ... Frederic Field no autopopulatingClosed   Amelia   Updated October 14, 2021 at 7:08pm   2 Most recent comment from [deleted]:Hi FredericThank you for reaching out to us.Amelia's Customer (and Employee) Panel log-in is different from any other log-in you have on your site (WordPress log-in, WooCommerce log-in, Memberpre ... Carmelo Caruso filtering on colum with multiple attributesClosed   wpDataTables   Updated October 14, 2021 at 7:07pm   10 Most recent comment from [deleted]:That's great, thank you for the update Elodie Front-end customer panel passwordClosed   Amelia   Updated October 14, 2021 at 7:06pm   4 Most recent comment from [deleted]:You are most welcome on behalf of the entire team If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  Brilliant Web Works Filtering doesn't seem to be workingClosed   wpDataTables   Updated October 14, 2021 at 7:04pm   2 Most recent comment from [deleted]:Hi thereThank you for reaching out to us.If your MySQL-query based wpDataTable doesn’t work correctly with server-side processing, probably this is happening because wpDataTables server has problems ... Brilliant Web Works Using Post Title with Link to Post fieldClosed   wpDataTables   Updated October 14, 2021 at 7:03pm   2 Most recent comment from [deleted]:Hi thereYou can add the values manually but I am not sure what would you like to achieve, can you please give us some more details and if possible a link to the page or a screen recording so we can ge ...