As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

swissthai upgrade basic to Pro , please help meClosed   Amelia   Updated October 11, 2021 at 7:13am   11 Most recent comment from Aleksandar Vuković:Hello there.We've issued a refund for the amount of the remaining time on the basic license:If not already, you will receive your money in 5 - 7 business days. The basic license has been revoked. ... Angenon packageClosed   Amelia   Updated October 10, 2021 at 5:21pm   2 Most recent comment from [deleted]:Hi NicoThank you for reaching out to us.I would suggest using service extras for this scenario.This way you would be able to add another person for a lower price or you can create a separate service ... krishna aura Social media ShareClosed   Amelia   Updated October 10, 2021 at 4:44pm   2 Most recent comment from [deleted]:Hi KrishnaThank you for reaching out to us.You can add tags to your events and use a shortcode like this to display only desired events on a specific page which you can then share on your social media ... David MREL ShortcodesClosed   Amelia   Updated October 10, 2021 at 4:12pm   2 Most recent comment from [deleted]:Hi DavidThank you for reaching out to us.Unfortunately this cannot be achieved using the plugin's builtin features due to our privacy policy. You can only display the number of participants. It p ... Emanuele Vertical responsive tableClosed Pre-purchase questions for wpDataTables   Updated October 10, 2021 at 3:22pm   2 Most recent comment from [deleted]:Hi EmanueleThank you for reaching out to us.wpDataTables does offer an option for mobile responsiveness but I'm afraid it is not possible to choose a custom layout. You can read all about this f ... Scott Simpson Unable to align button in tableClosed   Master-Detail Tables for wpDataTables   Updated October 10, 2021 at 1:13pm   2 Most recent comment from [deleted]:Hi ScottThank you for reaching out to us.There's no way to set this up with table or column settings, so you would need to add a custom CSS class to the column you wish to change the alignment fo ... Tung Truong Email PlaceholderClosed   Amelia   Updated October 10, 2021 at 12:54pm   2 Most recent comment from [deleted]:Hi Tung Thank you for reaching out to us. We added the placeholder %appointment_deposit_payment%, so you will be able to indicate the size of the deposit paid in email notifications to your Employees ... BUSEYNE Karyne Rappel de rendez-vousClosed   Amelia   Updated October 9, 2021 at 9:40am   2 Most recent comment from [deleted]:Hi BUSEYNEThank you for reaching out to us.cron is a Linux utility which schedules a command or script on your server to run automatically at a specified time and date. A cron job is the scheduled ... Rodrigo Contreras will amelia lock a employee time slot after first service bookedClosed   Amelia   Updated October 9, 2021 at 8:29am   2 Most recent comment from [deleted]:Hi RodrigoThank you for reaching out to us.If you assign an employee to a few different services and one time slot for one specific service gets booked the same time slot will become unavailable for ... João Pinto integrate amelia with google analitycsClosed   Amelia   Updated October 9, 2021 at 7:14am   2 Most recent comment from [deleted]:Hi JoãoThank you for reaching out to us.Unfortunately this is not possible with the plugin's builtin features but please have a look at these few solutions1. A ticket with a possible solution f ... Leo Support for Mailto link in tableClosed Pre-purchase questions for wpDataTables   Updated October 9, 2021 at 6:59am   4 Most recent comment from [deleted]:You are most welcome If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  Jeremy Avenarius Adding a new Employee(s) - duplicate email error for existing usersClosed   Amelia   Updated October 9, 2021 at 6:29am   14 Most recent comment from [deleted]:Hi JeremyYou are most welcome on behalf of the entire teamDo let us know if there is anything else we can assist you with.Have a wonderful day!  Adam DateTime FormattingClosed   wpDataTables   Updated October 9, 2021 at 5:33am   2 Most recent comment from [deleted]:Hi AdamThank you for reaching out to us.Unfortunately there is no option to add custom date/time formats but you can choose the available formats from the general settings and they will be applied to ... koul Stripe ReCaptchaClosed   Amelia   Updated October 9, 2021 at 4:36am   5 Most recent comment from koul:Thank you.  Fabrice Bartoli Disable step 5 and redirect automaticallyClosed   Amelia   Updated October 8, 2021 at 11:24pm   2 Most recent comment from [deleted]:Hi, Fabrice,Thank you for choosing Amelia.If you want to hide the "Thank you" page, it can be achieved with custom JS and CSS: 1. Please add this script to the page with Amelia window.beforeConfirm ...