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Public Tickets

Andrew Kennedy Counting ItemsClosed   wpDataTables   Updated July 6, 2021 at 8:34am   5 Most recent comment from [deleted]:Hi AndrewThe only chart types we have available are displayed in our charts library. Unfortunately we don't have the chart type from your screenshot, but I will kindly ask you to leave your sugge ... Mauro Payment systemClosed Pre-purchase questions for Amelia   Updated July 6, 2021 at 8:18am   2 Most recent comment from [deleted]:Hi Mauro,thank you for reaching out to usSure, just enable the payment option On Site.In this case, customers will see the price during booking, book an appointment, and pay when they come to you for ... Mikael Morén Specific service start-hoursClosed   Amelia   Updated July 6, 2021 at 8:10am   9 Most recent comment from [deleted]:In that case, may I see the backend?Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s t ... Denis Update issuesClosed   Amelia   Updated July 6, 2021 at 8:04am   2 Most recent comment from [deleted]:Hi DenisThank you for reaching out to us.Please download the full version from the email you received when you purchased the plugin (some hostings treat it as Spam, so please check your Spam folder ... Nenad technical problemsClosed Pre-purchase questions for Amelia   Updated July 6, 2021 at 7:35am   8 Most recent comment from [deleted]:It's ok Nenad, I'm glad it worked for youIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.I wish you a great day! Joel Abbott Service TimescalesClosed   Amelia   Updated July 6, 2021 at 7:29am   4 Most recent comment from [deleted]:Hi JThis would require changing the core functions of the plugin so it is not something that can be changed with customization, but I'll kindly ask you to add it as a feature suggestion on this ... Mikael Morén If a staffmember is picked on an event, should he be able to be picked on another then?Closed   Amelia   Updated July 6, 2021 at 7:12am   2 Most recent comment from [deleted]:Hi MikaelThank you for reaching out to us.Unfortunately this is not possible. You can add that staff member to an event but he will not be able to receive any appointments for the duration of the eve ... Roshan Crasta Shortcode doesnt loadClosed   Amelia   Updated July 6, 2021 at 6:31am   4 Most recent comment from [deleted]:Hi Roshan,thank you for contacting backIf you change your mind please let me know, as this issue should be fixed on your site, as it is essential to keep updating your Amelia to avoid conflicts and bu ... Tiphaine Favereau email notificationClosed   Amelia   Updated July 6, 2021 at 6:03am   7 Most recent comment from [deleted]:Hi Tiphaine!Also, hello Karim - my colleague responded to your ticket, I apologize for the delay - please check itOur response time is around 24 hours, however, we don't work on weekends so you c ... Philipp Schuster Full Day AppointmentsClosed   Amelia   Updated July 6, 2021 at 5:23am   4 Most recent comment from [deleted]:Hi Philipp,thank you for elaboratingHave you made sure to activate the full capacity of busy slot removal in Google Calendar (2500)?If yes, then I would need to take a look, if you don't mind.P ... Kate Dempsey capacityClosed   Amelia   Updated July 6, 2021 at 12:51am   2 Most recent comment from [deleted]:Hi Kate,thank you for reaching out to usThe easiest way to go is to simply limit the employees or capacity.You can either make 4 employees each with capacity of 12 people, or make one employee with ca ... Neil Deschamps Booking Calendar WidthClosed   Amelia   Updated July 6, 2021 at 12:50am   2 Most recent comment from [deleted]:Hi Neil,thank you for reaching out to usIt probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with ou ... Graham Order of EmpoyeesClosed   Amelia   Updated July 6, 2021 at 12:46am   2 Most recent comment from [deleted]:Hi Graham,thank you for reaching out to usAt the moment, it's not adjustable as services are, I'm afraid.It probably can be done with some custom work, but our developers are very busy at th ... Rachel Unknown Organizer on Google Calendar Invite ICSClosed   Amelia   Updated July 6, 2021 at 12:31am   2 Most recent comment from [deleted]:Hi Rachel,thank you for reaching out to usPlease go to Amelia > Settings > Integrations > Outlook / Google > Event Description and add a placeholder for employee name there. Aleksandar Stojanovic Creating Appointment Types. After updating some text or similar and clicking on save, nothing is saving. It Is uncool because it takes to much time. And I Think this bug is really basic and have not to be ever.Closed   Amelia   Updated July 6, 2021 at 12:27am   4 Most recent comment from [deleted]:Hi Ana,thank you for letting me know!I'm assuming they are premade emojis (not standard ones used with punctuation like : ) kind ); I will make sure to advise the developers on this (and see if w ...