As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

Didao employee's profit sharingClosed Pre-purchase questions for Amelia   Updated October 14, 2021 at 6:21am   2 Most recent comment from [deleted]:Hi Didao,thank you for taking interest in Amelia, and for reaching out to usI'm afraid that, at the moment, appointment payments can only go to one registered account of payment directly; so that ... James Fouché Changing the employer and/or location of an appointmentClosed   Amelia   Updated October 13, 2021 at 10:30pm   4 Most recent comment from [deleted]:James,Thank you for sharing with us. I never experienced that, to be honest, so that's something surprising to me as well.Please feel free to contact us if you have any other questions.Best Regar ... YOSHIDA Senri About DomainsClosed Pre-purchase questions for Amelia   Updated October 13, 2021 at 10:17pm   2 Most recent comment from [deleted]:Hi, YOSHIDA,Sorry for the delayed response.Amelia Basic supports one domain and unlimited subdomains. As far as I know, each subdomain will have its own WP installation, and Amelia will be available ... Israel Vazquez You cannot choose extras within a packageClosed   Amelia   Updated October 13, 2021 at 9:56pm   2 Most recent comment from [deleted]:Hi, Israel,Thank you for reaching out to us.I'm afraid, Extras won't work in Packages since Packages have a fixed price, and extras usually are meant to be paid, and that would change the t ... Vincent ORosco custom fieldClosed   Amelia   Updated October 13, 2021 at 9:39pm   2 Most recent comment from [deleted]:Hi, Vincent,Thank you for choosing Amelia.I'm afraid, at the moment we have only these custom fields available: https://wpamelia.com/custom-fields/As you probably already know, there's no ... Notumi INC SMS Messages not working and SMS Notifications Panel not loadingClosed   Amelia   Updated October 13, 2021 at 9:12pm   5 Most recent comment from [deleted]:Hi thereThank you for the update, we will make sure to save this for future reference.Do let us know if there is anything else we can assist you with.Have a wonderful day!  Eric Ma Can I join 2 tables that are based on Forminator forms?Closed   wpDataTables   Updated October 13, 2021 at 9:11pm   9 Most recent comment from [deleted]:Thank you If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  ANDRE Clients dataClosed   Amelia   Updated October 13, 2021 at 9:03pm   2 Most recent comment from [deleted]:Hi AndreThank you for reaching out to us.Can you please tell us more about the issue you are facing.Are you able to access the dashboard or you are not able to load the form on the front end?If you do ... Swish Grouping HeadersClosed   wpDataTables   Updated October 13, 2021 at 8:17pm   2 Most recent comment from [deleted]:Hi SwishThank you for reaching out to us.Only our Simple tables support merged cells but I am not sure if this is what you are looking for, so please have a look at our documentation if you can find t ... Mohd Hafiz FilterClosed   wpDataTables   Updated October 13, 2021 at 8:08pm   2 Most recent comment from [deleted]:Hi MohdThank you for reaching out to us.You can achieve this with our Powerful filtering addon, so when one filter is chosen in the next one only available options would be related to the previous se ... Adam Mosselson customer an employee panelClosed   Amelia   Updated October 13, 2021 at 7:41pm   13 Most recent comment from [deleted]:Hi AdamUnfortunately the issues like conflicts with third party plugins or themes are always possible due to the nature of WP, and it might take significant time to investigate and replicate the issue ... Ryo Okada serviceClosed   Amelia   Updated October 13, 2021 at 7:31pm   2 Most recent comment from [deleted]:Hi RyoThank you for reaching out to us.You can create two separate services, one will have a duration of 4 hours and the employee assigned to it will have the desired working hours set in his schedul ... Candice CSV ExportClosed   Amelia   Updated October 13, 2021 at 7:25pm   2 Most recent comment from [deleted]:Hi Candice Thank you for reaching out to us. Unfortunately this cannot be achieved using the plugin's builtin features. It's not possible to separate data automatically, I'm afraid. Th ... Khava notificationsClosed   Amelia   Updated October 13, 2021 at 6:52pm   2 Most recent comment from [deleted]:Hi KhavaThank you for reaching out to us.Unfortunately this cannot be achieved using the plugin's builtin features. I'll kindly ask you to add it as a feature suggestion on this page.  Fe ... Jaime Lai Integration with Wp-FormsClosed Pre-purchase questions for wpDataTables   Updated October 13, 2021 at 6:49pm   2 Most recent comment from [deleted]:Hi Jaime Thank you for reaching out to us. Unfortunately we do not have this integration. You can have a look at our available addons for forms creation, Gravity forms, Forminator forms and Formidable ...