As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Massinissa Package - Amelia ProClosed Pre-purchase questions for Amelia   Updated October 7, 2021 at 10:54pm   2 Most recent comment from [deleted]:Hi, Massinissa,Thank you for reaching out to us.1. At the moment, it's possible to make Appointments available during particular time periods through the Employee's working hours, for examp ... Vladimir Gerasymchuk Bug in AmeliaClosed Pre-purchase questions for Amelia   Updated October 7, 2021 at 10:38pm   2 Most recent comment from [deleted]:Hi, Vladimir,Thank you for choosing Amelia.This issue is not falling into the Pre-purchased questions category.Please open a new ticket under the Amelia category by entering your Purchase code, and p ... Mandy Oldfield 1 appointment per time slotClosed   Amelia   Updated October 7, 2021 at 9:57pm   4 Most recent comment from [deleted]:Mandy,I'm afraid, it's not possible to limit the number of bookings per time slot if there are multiple Employees assigned to this Service (since in this case, each Employee will be availabl ... Lee Murthwaite Multiple time slot bbokingClosed Pre-purchase questions for Amelia   Updated October 7, 2021 at 9:21pm   2 Most recent comment from [deleted]:Hi, Lee,Thank you for reaching out to us.I’m afraid it is not possible to book multiple appointments at once with current built-in features in Amelia. But it is on our to-do list for future updates ... Jarno Kylander ReschedulingClosed   Amelia   Updated October 7, 2021 at 1:15pm   2 Most recent comment from [deleted]:Hi, Jarno,Thank you for choosing Amelia.I'm sorry but I didn't understand what the issue is about and if it was already resolved or not. Could you please clarify that?Best Regards. Muhammed hussein InquiryClosed Pre-purchase questions for Amelia   Updated October 7, 2021 at 11:45am   2 Most recent comment from [deleted]:Hi Muhammed,thank you for taking interest in Amelia, and for reaching out to usI'm afraid that Amelia does not have such geolocation feature at the moment; I'll kindly ask you to add it as ... Paul A Warloski Finance RevisionsClosed   Amelia   Updated October 7, 2021 at 11:42am   2 Most recent comment from [deleted]:Hi PaulThank you for reaching out to us.Unfortunately this cannot be achieved using the plugin's builtin features. I'll kindly ask you to add it as a feature suggestion on this page.  Fea ... yuri Please tell me why the price is different for those.Closed   Amelia   Updated October 7, 2021 at 11:11am   2 Most recent comment from [deleted]:Hi YuriThank you for reaching out to us.As indicated on our website, if you are from a country where VAT or GST applies, a VAT/GST charge will be added to the transaction: If you are eligible for ta ... Wendell Jones Calendar ViewsClosed   Amelia   Updated October 7, 2021 at 9:18am   2 Most recent comment from [deleted]:Hi Wendell,thank you for reaching out to usYou can place multiple separate shortcodes on one page for different services, employees, events, etc, as listed here.We don't have an integration with ... Eric Ma How to change decimal symbol to dotClosed   wpDataTables   Updated October 7, 2021 at 9:00am   5 Most recent comment from [deleted]:Will doWe are looking into the other submitted tickets as well, we will get back to you shortly. Daniel PackagesClosed   Amelia   Updated October 7, 2021 at 8:29am   6 Most recent comment from [deleted]:Hi DanielWe are sorry to hear that.Please log into http://store.tms-plugins.com/ with the credentials you received in your e-mail when you purchased the plugin, then navigate to Purchases/Amelia, an ... Alyssa Villa ServicesClosed   Amelia   Updated October 7, 2021 at 8:26am   4 Most recent comment from [deleted]:Hi Alyssa,thank you for the kind replyYou would need to manually assign an employee or more of them during service creation, I'm afraid. yuri Is tax included?Closed   Amelia   Updated October 7, 2021 at 8:15am   2 Most recent comment from [deleted]:Hi Yuri,thank you for reaching out to usI have responded to your previous ticket for this inquiry; so we can continue the correspondence there, and close this one as a duplicate. Harith Jayasena Custom Fields to mailClosed Pre-purchase questions for Amelia   Updated October 7, 2021 at 7:41am   4 Most recent comment from [deleted]:Anytime, Harith!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Sander Apple calendar synchClosed   Amelia   Updated October 7, 2021 at 7:29am   2 Most recent comment from [deleted]:Hi Sander,thank you for reaching out to usWe don't have this particular integration on our roadmap yet, however, I'll kindly ask you to add it as a feature suggestion on this page - or if ...