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Public Tickets

Gerardo Camorlinga Custom FieldsClosed   Amelia   Updated July 14, 2021 at 8:54am   4 Most recent comment from [deleted]:Anytime GerardoIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Ali Raza WooCommerce Smtp and Amelia SmptpClosed   Amelia   Updated July 14, 2021 at 8:45am   4 Most recent comment from [deleted]:Hi Ali,I haven't had reports about the conflicts so far, to be honest; on the other hand customers who do use Woo emails never mention which credentials they use (same SMTP as Amelia or different ... Fin returnClosed Pre-purchase questions for Amelia   Updated July 14, 2021 at 8:42am   4 Most recent comment from [deleted]:Hi FinThe most common reason for this is that the email associated to the purchase was misspelled and the email could never come through. Could you please tell us the email you used so we can locate ... Julio Can I Delete Purchased Package From Customer Panel?Closed   Amelia   Updated July 14, 2021 at 8:27am   6 Most recent comment from [deleted]:Julio,Sorry for disappointing you.Please let me know if I can help you with anything else.Best Regards. DIEGO D SANTOS Erro CríticoClosed   Amelia   Updated July 14, 2021 at 7:59am   11 Most recent comment from [deleted]:Hi DiegoIssues with email notifications could be caused by several reasons: 1. Your hosting provider is blocking all 3rd party settings, and only allowing their SMTP (or other) settings. 2. Your webs ... DoQtor Employee ViewsClosed   Amelia   Updated July 14, 2021 at 7:57am   4 Most recent comment from [deleted]:Unfortunately this cannot be achieved using the plugin's builtin features. I'll kindly ask you to add it as a feature suggestion on this page.  Features are pushed up on our "to-do" list ... Ana Is WPdata tables compatible with event espressoClosed Pre-purchase questions for wpDataTables   Updated July 14, 2021 at 7:15am   2 Most recent comment from Aleksandar Vuković:Hello AnaThank you for your interest in wpDataTables.We're not familiar with this plugin, so we can't guarantee that it will work correctly.If Event Espresso stores the data in the database, ... Yasas WoocommerceClosed Pre-purchase questions for Amelia   Updated July 13, 2021 at 9:33pm   2 Most recent comment from [deleted]:Hi, Yasas,Thank you for your inquiry.Yes, sure. Amelia has integration with WooCommerce, so you can check how it works here.Please feel free to ask any other questions you might have.Best Regards. Joci Pre sales questionsClosed Pre-purchase questions for Amelia   Updated July 13, 2021 at 2:22pm   6 Most recent comment from [deleted]:Hi JociWe have Web Hooks that can be connected through Zapier to third party applications so I think that this connection should be possible. You can read our documentation about Web Hooks here and ... Catie Urgent!!! Missing Booking SlotsClosed   Amelia   Updated July 13, 2021 at 12:50pm   2 Most recent comment from [deleted]:Hi Catie,thank you for contacting again; I have replied to your previous ticket - your case is with the developer now so correspondence can continue thereHe will reach out as soon as possible.Thank yo ... Anton Payment and receiptClosed   Amelia   Updated July 13, 2021 at 12:17pm   2 Most recent comment from [deleted]:Hi AntonThank you for reaching out to us.The invoices can be generated in Stripe since Amelia doesn't have a feature for that at the moment. It is only possible to send invoices automatically if ... Andre-Karl Belair Number of appointments allowed per monthClosed Pre-purchase questions for Amelia   Updated July 13, 2021 at 11:41am   2 Most recent comment from [deleted]:Hi Andre-Karl Thank you for reaching out to us.Unfortunately this cannot be achieved using the plugin's builtin features. I'll kindly ask you to add it as a feature suggestion on this pag ... Mandy Oldfield Amelia update problemClosed   Amelia   Updated July 13, 2021 at 11:28am   8 Most recent comment from [deleted]:Hi Mandy,thank you for the new links; can you please let me know what kind of fix have you applied so that we would know how to proceed with resolving this?Also, please make sure that Load Entities is ... Mark Employee 'Away' conflict with special DayClosed   Amelia   Updated July 13, 2021 at 10:45am   6 Most recent comment from [deleted]:Hi Mark,thank you!A lot of your employees have empty work hours:This can be another reason they are shown as Away; this also happens when you're looking at the Employees section outside employee ... Till Werner Load load loadClosed   Amelia   Updated July 13, 2021 at 10:38am   12 Most recent comment from Aleksandar Vuković:Hello Till.I cannot replicate the issue on your website. As you can see from the attached screenshots, I can edit each event in this date range, and I can access the "Attendees" list.You are on v3. ...