As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Peter Event Editing Problem *URGENT*Closed   Amelia   Updated October 21, 2021 at 7:05am   6 Most recent comment from Peter:Hi AleksandarMany thanks for fixing the problem - really appreciate it. Events and attendees now function as expected.RegardsPeter gassiotllobet Form for each attendeeClosed   Amelia   Updated October 20, 2021 at 11:05pm   2 Most recent comment from [deleted]:Hi, gassiotllobet,Thank you for reaching out to us.I'm afraid, at the moment Amelia doesn't have such a built-in feature.However, you can collect information about additional attendees thro ... Fabio Page profileClosed Pre-purchase questions for Amelia   Updated October 20, 2021 at 10:12pm   2 Most recent comment from [deleted]:Hi, Fabio,Thank you for reaching out to us.I'm afraid, at the moment there's no such a built-in feature that would let to create Employees' profiles in Amelia.However, that can be achi ... DI PASQUALE Calvin Google CalendarClosed   Amelia   Updated October 20, 2021 at 2:46pm   2 Most recent comment from Marko Davidović:Hi, Calvin, Thank you for purchasing Amelia.This is not possible at the moment, every booking that has been done using Amelia has to be deleted from Amelia's backend. It cant be deleted automat ... Saidi Fethi Adding, editing ad deleting servicesClosed   Amelia   Updated October 20, 2021 at 1:28pm   9 Most recent comment from Aleksandar Vuković:Hello SaidiI sincerely apologize for the late response!The access token expired, so would you be so kind to send me a new one (in a PRIVATE response), and I'll take a look at it as soon as I  ... Ralf Kreppein Avaiable Time slotsClosed Pre-purchase questions for Amelia   Updated October 20, 2021 at 10:49am   2 Most recent comment from Marko Davidović:Hello Ralf, Thank you for your interest in our product. If you have a client looking to book only a 15-minute appointment (for example from 10 to 10.15), and another client who is looking for a 30-m ... Kristine Kjekstad SubscriptionClosed Pre-purchase questions for Amelia   Updated October 20, 2021 at 10:42am   2 Most recent comment from [deleted]:Hi, Kristine,I'm sorry to hear that.Please log in to http://store.tms-plugins.com/ with the credentials you received in your e-mail when you purchased the plugin, then navigate to Purchases/Amel ... Gideon Multiple service providersClosed Pre-purchase questions for Amelia   Updated October 20, 2021 at 9:43am   8 Most recent comment from [deleted]:Hi Gideon! We can put both licences under the email account of [email protected]. However, adding a new subscription to the old one with the goal of extending it is not possible, I'm afraid. ... Emanuel Mozes Can't activate plugin in WPClosed   Amelia   Updated October 20, 2021 at 9:19am   10 Most recent comment from Aleksandar Vuković:You're welcome, EmanuelGlad we could get this sorted out.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Marvin Visser Changing appointment from employee panelClosed   Amelia   Updated October 20, 2021 at 7:30am   4 Most recent comment from [deleted]:Hi Marvin, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Dale Project ManagerClosed Pre-purchase questions for Amelia   Updated October 19, 2021 at 5:06pm   3 Most recent comment from Dale:Thanks for letting me know. TONTALE Information about AmeliaClosed Pre-purchase questions for Amelia   Updated October 19, 2021 at 3:20pm   2 Most recent comment from [deleted]:Hi Tontale,thank you for reaching out to us!I'm afraid that Extras as additional options can currently be added only to Services and not to Events.I'll kindly ask you to add it as a feature ... Paal Joachim Romdahl Employee Panel: The Time Zone OptionClosed   Amelia   Updated October 19, 2021 at 2:22pm   5 Most recent comment from Paal Joachim Romdahl:Hi Liza. Thank you for adding the code. Danish Raaz Amelia services pricing is not appearing on the front-endClosed   Amelia   Updated October 19, 2021 at 2:07pm   2 Most recent comment from [deleted]:Hi Danish,thank you for reaching out to usFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has ... Francesco Marcuzzi Email check to prevent fake bookingsClosed   Amelia   Updated October 19, 2021 at 1:06pm   2 Most recent comment from Marko Davidović:Hello Francesco,Thank you for purchasing Amelia,I'm afraid, at the moment there's no option to create a confirmation link. How would you handle payments (using Stripe, PayPal, WooCommerce, ...