Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay

Public Tickets

Marcello Troisi sell single ticket per personClosed Pre-purchase questions for Amelia   Updated September 30, 2021 at 10:55am   2 Most recent comment from [deleted]:Hi Marcello,thank you for reaching out to us1. You can set capacity of one event to one person, or multiple people; just make sure that Bring Someone option is unchecked (so that one person cannot bri ... James Why do recurring events show up like this?Closed   Amelia   Updated September 30, 2021 at 10:30am   4 Most recent comment from [deleted]:Hi James!Thank you for letting me know, that was important, as it works just the way you said. It is a lot of manual work; we will see to keep improving events in the future.For now, I'm afraid i ... Lucas Hilty Backing up tablesClosed   wpDataTables   Updated September 30, 2021 at 10:25am   6 Most recent comment from [deleted]:Hi LucasThe data is stored in the site's database so when you copy the website the data will be copied over as well. But feel free to reach out to us in case you come across any issues or difficu ... Jennifer Troubleshoot PayPal PaymentsClosed   Amelia   Updated September 30, 2021 at 10:23am   3 Most recent comment from [deleted]:Hi JenniferThank you for reaching out to us.Can you please tell me did you turn of Sandbox mode? Can you please check again your Live Client ID and Live Secret on your PayPal account? You have San ... Raul PackagesClosed   Amelia   Updated September 30, 2021 at 9:27am   2 Most recent comment from [deleted]:Hi Raul,thank you for reaching out to usI'm afraid that at the moment, only a customer can purchase the package; you can create a package from existing available times only (every service in a pa ... Fabienne Zanette change textClosed   Amelia   Updated September 30, 2021 at 9:27am   2 Most recent comment from [deleted]:Hi FabienneThank you for reaching out to us.You can change these strings using Poedit or Loco Translate or you can change them directly in ..wp-content/plugins/ameliabooking/src/Infrastructure/WP/Tr ... Sander van Gent Fit to my questionClosed Pre-purchase questions for Amelia   Updated September 29, 2021 at 9:26pm   4 Most recent comment from [deleted]:Sander,My apologies, I was thinking about a similar case, and I messed up the words. Because we apparently have plenty of clients with boat or kayak rental services, and it seems like they use Amelia ... Charlotte appointment calendar googleClosed   Amelia   Updated September 29, 2021 at 8:51pm   5 Most recent comment from [deleted]:Hi everyone!I'm glad to see that the issue was resolved.Thank you Athanasios, that's very kind of youProbably our developers should add a note somewhere in the settings that the time zone s ... Miroslav Kulanga 403 error nginxClosed   wpDataTables   Updated September 29, 2021 at 2:17pm   4 Most recent comment from Aleksandar Vuković:Thanks for letting us know, Miroslav!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Sadeer Al-Salihi Technical issuesClosed   Amelia   Updated September 29, 2021 at 2:15pm   10 Most recent comment from [deleted]:Hi Sadeer! Thank you so much(second password works) I will send this case to our senior colleague, as the same thing happens on my local site, so it's most likely a bug. He will contact you back ... PC Two BugsClosed   Amelia   Updated September 29, 2021 at 2:07pm   12 Most recent comment from Aleksandar Vuković:Hey PCI apologize for the delay!We confirmed there's a bug with the coupons on mobile browsers, as you reported, and a task has been created for our developers to resolve it as soon as possible. ... James Fouché clustering appointmentsClosed   Amelia   Updated September 29, 2021 at 1:55pm   2 Most recent comment from [deleted]:Hi Dr. Fouché,thank you for reaching out to us!I'm afraid that if all slots in 13 - 17 period are available, client would be able to pick one that is not right after a booked one. Amelia does n ... Fabienne Zanette working hoursClosed   Amelia   Updated September 29, 2021 at 1:37pm   2 Most recent comment from [deleted]:Hi Fabienne,thank you for reaching out to usI'm afraid it's not possible; one employee can have 2 or more schedules but they cannot overlap (they can work one service from 8 - 11, then anot ... Emmanuel Dodoo Cann Restrict only 3 bookings in an hourClosed   Amelia   Updated September 29, 2021 at 1:32pm   2 Most recent comment from [deleted]:Hi EmmanuelThank you for reaching out to us.Unfortunately this cannot be achieved using the plugin's builtin features. I'll kindly ask you to add it as a feature suggestion on this page.  ... Michael Turczynski Amelia Booking Service PluginClosed   Amelia   Updated September 29, 2021 at 1:22pm   2 Most recent comment from [deleted]:Hi Michael,thank you for reaching out to us!At the moment price can be set either per Service, or per Employee; we don't have an option that would include shipping costs at the moment, I'm a ...