As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Webmaster Change Plan subscriptionClosed   wpDataTables   Updated October 19, 2021 at 7:49am   4 Most recent comment from [deleted]:Hi thereThank you for the information it has been forwarded to our management. Can you please confirm you are aware that you will loose the packages feature with this change since Basic licence doesn& ... Olivier Tilkin Email notifications not sendingClosed   Amelia   Updated October 18, 2021 at 10:25pm   3 Most recent comment from [deleted]:Hi, Olivier,Sorry for the delayed response.I created a test Customer and booked a test Appointment, and I was able to receive a notification:Could you please make sure that if you test notifications, ... west Multiple Bookings, Same Service, Different TimesClosed Pre-purchase questions for Amelia   Updated October 18, 2021 at 9:48pm   3 Most recent comment from [deleted]:Hi, West,Sorry for the delayed response.1. I'm not sure what exactly "more than one hour" means, could you please clarify this question? If you provide us with some details of how your business w ... Carmelo Caruso built-in table dimensions settingsClosed   wpDataTables   Updated October 18, 2021 at 7:20pm   6 Most recent comment from [deleted]:You are most welcome, I am glad to hear you managed to solve the problem If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  Vahe wpdatatables featuresClosed Pre-purchase questions for wpDataTables   Updated October 18, 2021 at 6:42pm   2 Most recent comment from [deleted]:Hi VaheThank you for reaching out to us.1. You can use this hook: wpdatatables_filter_table_description add_filter( 'wpdatatables_filter_table_description', 'verse_show_entries ... Jobhouse Can the plugin do this?Closed   wpDataTables   Updated October 18, 2021 at 6:36pm   2 Most recent comment from [deleted]:Hi ExtroThank you for reaching out to us.Unfortunately this cannot be achieved using the plugin's builtin features. I'll kindly ask you to add it as a feature suggestion on this page.  Fe ... DENDURA EmplacementsClosed Pre-purchase questions for wpDataTables   Updated October 18, 2021 at 6:04pm   2 Most recent comment from [deleted]:Hi Dendura Thank you for reaching out to us. To edit the existing locations you can go to Amelia - Locations If you find that your Google location does not work, please make sure that you have activat ... Philippe Tatinclaux Filtering in URL linkClosed   wpDataTables   Updated October 18, 2021 at 2:17pm   6 Most recent comment from Aleksandar Vuković:Hey JohnI just responded to your open ticket: https://tmsplugins.ticksy.com/ticket/2878207/Please take a look at it, and let me know on that ticket if you have any further questions. Apple Tree Adding additional email entry boxClosed   Amelia   Updated October 18, 2021 at 11:49am   13 Most recent comment from Aleksandar Vuković:You're welcome! Glad I could help!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Merian Kurti Invoice is missingClosed   Amelia   Updated October 18, 2021 at 8:53am   2 Most recent comment from Aleksandar Vuković:Hello Ina,Sorry for the late response.Please find the invoice attached to this ticket.If you need any further assistance, please let us know. Charles Rodmell Recurring EventsClosed Pre-purchase questions for Amelia   Updated October 17, 2021 at 4:42pm   4 Most recent comment from [deleted]:Hi Charles,I'm glad the information helped If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. ken amelia customer panelClosed Pre-purchase questions for Amelia   Updated October 17, 2021 at 4:25pm   2 Most recent comment from [deleted]:Hi Ken,thank you for reaching out to us, and for taking interest in AmeliaYes, the Customer Panel is available in the full version only; you can see the full capabilities on this page.You can test app ... Jahmawi Tomlinson Chauffeur BookingClosed Pre-purchase questions for Amelia   Updated October 17, 2021 at 1:33pm   4 Most recent comment from [deleted]:Hi Jahmawi,thank you for the kind replyYes, you can list out as many options (you can even include them as Extras along the standard Services).For the different ticketing we are currently working on ... Adrien Gallo Problèmes de réglages des horairesClosed   Amelia   Updated October 17, 2021 at 12:15pm   3 Most recent comment from Adrien Gallo:Hi Ivana !Thank you for your reply !No these setups weren't identical ! It works now thank you so much !! :D Brian Shaughnessy placeholdersClosed   wpDataTables   Updated October 17, 2021 at 12:07pm   9 Most recent comment from John Hladek:Brian - Are you using it with  a shortcode? If so, how? If not, how do you use it?