As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Max Additional Payment systemClosed Pre-purchase questions for Amelia   Updated October 25, 2021 at 8:04am   2 Most recent comment from [deleted]:Hi Max,thank you for reaching out to us, and for taking interest in AmeliaWe currently don't have a direct integration with WayForPay, I'm afraid; however, you can check if WooCommerce has a ... Sergio Igartua Multiple Websites LicenseClosed Pre-purchase questions for Amelia   Updated October 25, 2021 at 7:58am   4 Most recent comment from [deleted]:Hi Sergio!Thank you for the kind replyI'm afraid that demos shown here are the only ones we currently have; you can always download Amelia Lite to implement to your site, and see how it would wor ... kaho imai 2way sync with google calendar.Closed   Amelia   Updated October 25, 2021 at 7:25am   13 Most recent comment from Aleksandar Vuković:Hello again KahoI can only view this calendar, but I'm not able to interact with it.Either way, as mentioned before - when you connect Amelia to your Gmail account, it connects it to the default ... michiiee Table reload wdt_column_filter getting lostClosed   wpDataTables   Updated October 25, 2021 at 7:20am   12 Most recent comment from Aleksandar Vuković:Hey MichaelThank you very much. I forwarded them to our lead developer, so hopefully, they're quite fine for the testimonial! ojasya thakur automatic stripe refundClosed Pre-purchase questions for Amelia   Updated October 24, 2021 at 11:41pm   4 Most recent comment from [deleted]:ojasya,I've responded to this ticket: https://tmsplugins.ticksy.com/ticket/2900159/I believe there's no need to duplicate the same information here.Best Regards. Maoukola O'neal API Goggole calendar employee synchronizationClosed   Amelia   Updated October 24, 2021 at 11:12pm   2 Most recent comment from [deleted]:Hi, Maoukola,Thank you for choosing Amelia.Could you please clarify what happens if you click on "Confirm"?Also, could you please provide us with temporary WP Admin access, so we will look into the i ... Maxy Nwosu Post Appointment TroubleshootingClosed   Amelia   Updated October 24, 2021 at 10:58pm   2 Most recent comment from [deleted]:Hi, Maxy,Sorry for the delayed response.Could you please provide us with temporary WP Admin access, so we will look into the issue from the inside? You can post the credentials as a private reply to ... Carlos Ramos Edit Event TagClosed   Amelia   Updated October 24, 2021 at 10:43pm   2 Most recent comment from [deleted]:Hi, Carlos,Thank you for choosing Amelia.I'm afraid, at the moment the tags can be deleted only through the database. You can find them in wp_amelia_events_tags table. Sorry for disappointing yo ... Dany Coutinho Calendar CustomizationClosed   Amelia   Updated October 24, 2021 at 9:40am   2 Most recent comment from [deleted]:Hi again, Dany,1. As I already mentioned in the other ticket that you have, you can suggest that as a feature request here, or check if this request was already submitted and vote for it.2. Could yo ... Dany Coutinho Financial configurationClosed   Amelia   Updated October 24, 2021 at 9:27am   2 Most recent comment from [deleted]:Hi, Dany,Thank you for choosing Amelia.We will forward your suggestions to our developers, thank you for sharing.Also, you can suggest that as "feature requests" here, or check if these requests wer ... Marin translationClosed   Amelia   Updated October 23, 2021 at 11:48pm   2 Most recent comment from [deleted]:Hi, Marin,Thank you for choosing Amelia.If Bulgarian has multiple dialects/versions (like German, for example, that has an official version and a casual version), then please try to switch to another ... Clara Adding new people to a group reservationClosed   Amelia   Updated October 23, 2021 at 10:34pm   2 Most recent comment from [deleted]:Hi, Clara,Sorry for the delayed response.Please note that if you book Appointments on the back-end, and a time slot has a booking, you should not add a new Appointment for the same time slot but add ... Alfonso extra guest price increaseClosed Pre-purchase questions for Amelia   Updated October 23, 2021 at 10:14pm   11 Most recent comment from [deleted]:Alfonso,I have to reach out to my senior colleague regarding your questions.We will get back to you at the earliest possible time.Best Regards. Louise White No DataClosed   Amelia   Updated October 23, 2021 at 4:16pm   2 Most recent comment from [deleted]:Hi, Louise,Thank you for choosing Amelia.We have an issue with the Client search on the back-end, that's true. Our developers created a fix for it quite long ago, but unfortunately, it significa ... Michail Karachountris paymentClosed   Amelia   Updated October 23, 2021 at 4:10pm   4 Most recent comment from [deleted]:Michail,Sorry for the delayed response.Could you please clarify what exactly you mean by "install Visa cards"?Visa/Mastercard payments can be accepted by any payment system in Amelia. Best Regards.