Public Tickets
Wine N Rubs
WOffice And AmeliaClosed
Amelia
Updated October 7, 2021 at 7:13am
2
Most recent comment from [deleted]:Hi Wine N RubsThank you for reaching out to us.Unfortunately the issues like conflicts with third party plugins or themes are always possible due to the nature of WP, and it might take significant tim ...
Gideon
Unable to installClosed
Amelia
Updated October 6, 2021 at 10:33pm
2
Most recent comment from [deleted]:Hi again, Gideon,That should work with the solution that I provided under the other ticket that you have. Please take a look. Best Regards.
CORINNE DUBEL
PluginClosed
Pre-purchase questions for Amelia
Updated October 6, 2021 at 9:21pm
2
Most recent comment from [deleted]:Hi, CORINNE,Thank you for reaching out to us.I'm afraid, at the moment it's only possible to install Amelia on WordPress sites.We are planning to develop more versions of Amelia, so it will ...
Matthew
Children's Price for TicketsClosed
Amelia
Updated October 6, 2021 at 9:04pm
2
Most recent comment from [deleted]:Hi, Matthew,Sorry for the delayed response.We had to postpone this feature since we fall behind our roadmap for the updates due to the whole pandemic situation, so we had to add some features that ha ...
Konn Lavery
Unique Pages for each eventClosed
Amelia
Updated October 6, 2021 at 2:32pm
6
Most recent comment from [deleted]:You are most welcome
If there is anything else we can assist you with please don't hesitate to open a new ticket.
Have a wonderful day!
Dave Boden
Max persons eventClosed
Amelia
Updated October 6, 2021 at 2:22pm
2
Most recent comment from [deleted]:Hi Dave
Thank you for reaching out to us.
If I understand correctly you simply want to increase the maximum capacity for an event? You can do so by increasing the maximum allowed spots when creating t ...
MARK A MARAIS
Editing popover is off screenClosed
wpDataTables
Updated October 6, 2021 at 2:17pm
2
Most recent comment from [deleted]:Hi MarkThank you for reaching out to us.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.
Can you pl ...
Amin Talab
Choice of location (same employee) for customer possible?Closed
Amelia
Updated October 6, 2021 at 2:09pm
2
Most recent comment from [deleted]:Hi AminThank you for reaching out to us.Unfortunately there is no builtin feature that would allow your clients to choose from these two options but you can create 2 separate services for on-line and ...
Michael Veldkamp
Stripe LogoClosed
Amelia
Updated October 6, 2021 at 1:44pm
5
Most recent comment from Aleksandar Vuković:Hi again MichaelThat, unfortunately, can't be changed. Our developers will work on adding it to the Customize section, but I have no ETA on that.
Raphaël Marlec
Schedules errorClosed
Amelia
Updated October 6, 2021 at 1:33pm
8
Most recent comment from Aleksandar Vuković:Hello RaphaëlI'm glad to hear the issue was resolved.When a customer cancels the appointment, they are still in the list, and they can't be removed automatically, that needs to be done manu ...
Ayishah Joanna Swiecinska
emailsClosed
Amelia
Updated October 6, 2021 at 1:28pm
8
Most recent comment from Aleksandar Vuković:Hi again JoannaI haven't used it, but from what I hear (from our customers), it's the same as Zapier, so you can use our YouTube Mailchimp tutorial and see if that helps.
Hans Vink
CSV file from URL not foundClosed
wpDataTables
Updated October 6, 2021 at 1:19pm
4
Most recent comment from [deleted]:You are most welcome
If there is anything else we can assist you with please don't hesitate to open a new ticket.
Have a wonderful day!
Gideon
update to 4.2Closed
Amelia
Updated October 6, 2021 at 1:05pm
4
Most recent comment from [deleted]:Gideon,Please try to use the attached file. And this is the guide on how to update the plugin manually:First, please check that the option Delete plugin tables is disabled in Amelia -> Settings -> Ac ...
mike
double spacing in emailsClosed
Amelia
Updated October 6, 2021 at 12:48pm
41
Most recent comment from Aleksandar Vuković:Hello again mikeI saw that you installed the plugin on the site, quote:I just installed the latest version on a site, and then edited the email and once again its putting double spacing everywhereI ...
Genevieve Jackson
CUSTOMIZATION OF HOURSClosed
Amelia
Updated October 6, 2021 at 12:16pm
2
Most recent comment from [deleted]:Hi GenevieveThank you for reaching out to us.You can specify the work schedule for this service specifically in the employee's profile if you indicate which services are included in this work sc ...