Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay

Public Tickets

Daniel Jirenius RefundClosed   Amelia   Updated October 5, 2021 at 3:08pm   4 Most recent comment from [deleted]:Hi DanielAmelia has a direct integration with Woo Commerce. But please note that we only have a native integration with the main Woo Commerce plugin, it's addons are not confirmed and we cannot g ... Rufaidh Settings Not SavingClosed   Amelia   Updated October 5, 2021 at 2:45pm   3 Most recent comment from [deleted]:Hi RufaidhThank you for reaching out to us.This usually happens if you have a language checking tool, like "Gramarly" or "LanguageTool" installed on your browser. When you get to the Notifications pag ... Tijmen Front-end selectable rowsClosed   wpDataTables   Updated October 5, 2021 at 2:25pm   2 Most recent comment from [deleted]:Hi TijmenThank you for reaching out to us.Unfortunately this cannot be achieved using the plugin's builtin features. I'll kindly ask you to add it as a feature suggestion on this page.  F ... swan arnoult Plugin not working!Closed   Amelia   Updated October 5, 2021 at 2:21pm   2 Most recent comment from [deleted]:Hi SwanThank you for reaching out to us.Can you please check these points: 1. Is the service visible on the site?  2. If yes, is the employee assigned to the service? 3. If he is, check his working h ... JEAN MICHAEL IMPERA I CAN'T DOWLOAD PRO PLUGINClosed   Amelia   Updated October 5, 2021 at 1:04pm   2 Most recent comment from [deleted]:Hi Jean, thank you for purchasing Amelia and for reaching out to us That can happen due to your browser settings, however, don't worry, I am sending you the plugin in the attachment of this repl ... Tania Emmerechts Teams integrationClosed   Amelia   Updated October 5, 2021 at 1:01pm   2 Most recent comment from [deleted]:Hi, Tania,Sorry for the delayed response.The feature is on our to-do list, but however, I cannot tell you precisely when it will be implemented. It's not on our roadmap yet, so not in the next u ... Jose Nino Packages (Custom Field)Closed   Amelia   Updated October 5, 2021 at 12:52pm   2 Most recent comment from [deleted]:Hi, Jose,Sorry for the delayed response.I'm afraid, at the moment it's not possible to add Custom fields to the entire Packages, but you can add them to the Services included in the Package ... Vedant Saraf RENEWALClosed   Report Builder for wpDataTables   Updated October 5, 2021 at 12:38pm   2 Most recent comment from [deleted]:Hi VedantThank you for reaching out to us.Unfortunately we are not able to issue a refund after the 15 day money back guarantee has passed.To cancel your subscriptions please log into http://store.tm ... Luis Eduardo Lopez Pacheco DudaClosed Pre-purchase questions for Amelia   Updated October 5, 2021 at 12:36pm   2 Most recent comment from [deleted]:Hi, Luis,Thank you for reaching out to us.The official language of our support is English, so I will have to use Google translate for our communication. I would like to apologize for the possible mis ... Marco Jimenez Selected image not being updated from event yo eventClosed   Amelia   Updated October 5, 2021 at 12:35pm   2 Most recent comment from [deleted]:Hi, Marco,Sorry for the delayed response.I tested the booking page on your site and I didn't find any Errors.Could you please disable the "Use already loaded VUE" option on the Amelia -> Customi ... Terry woods Don’t understand what your product isClosed Pre-purchase questions for wpDataTables   Updated October 5, 2021 at 12:10pm   2 Most recent comment from [deleted]:Hi TerryThank you for reaching out to us.To be honest I am not sure I completely understand your question. wpDataTables uses the WordPress database to store the data it doesn't have a database o ... Clare Cannot find purchase number to raise a ticketClosed Pre-purchase questions for Amelia   Updated October 5, 2021 at 1:00pm   6 Most recent comment from [deleted]:Clare,Here we goYour Purchase code: BAEA5-B3DBE-F7585-DED37-CB71FYour TMS Store password: QOU6fg3PgkzIYou can access the TMS Store account with your email address and this password on the page: http ... Mario Calamita employees paymentClosed   Amelia   Updated October 5, 2021 at 12:08pm   3 Most recent comment from Mario Calamita:ok, thanks ojasya thakur exclude specific days for recurring eventsClosed Pre-purchase questions for Amelia   Updated October 5, 2021 at 11:56am   4 Most recent comment from [deleted]:Ojasya,Sorry for the delayed response.I'm afraid, schedule settings work only for Services since Events exist kinda independently from working hours and even Employees in general (Events can be c ... Allyson Woodrooffe Event info in confirmation and reminders emails?Closed Pre-purchase questions for Amelia   Updated October 5, 2021 at 11:38am   3 Most recent comment from [deleted]:Hi, Allyson,Thank you for reaching out to us.And sorry for the delayed response.Yes, it is possible to send booking confirmation notifications and all kinds of reminders in Amelia. Also, it's po ...