As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Sriram Suravarapu Appointment Cancellation and RefundClosed Pre-purchase questions for Amelia   Updated October 23, 2021 at 4:04pm   2 Most recent comment from [deleted]:Hi, Sriram,Thank you for reaching out to us.Yes, it is possible to cancel and reschedule Appointments in Amelia (that can be done by Admin, Employee or Customer), however, there's no option to r ... Allyson Woodrooffe Subscription paymentsClosed   Amelia   Updated October 23, 2021 at 3:40pm   5 Most recent comment from [deleted]:Allyson,Thank you for the screenshot.2. The thing is, when you create an Event with multiple dates this way, it won't allow you to set starting tie for each date separately. Because there are mea ... ailen cury I am having problems to create a filter "SelectBox"Closed   Powerful Filters for wpDataTables   Updated October 22, 2021 at 7:56pm   2 Most recent comment from [deleted]:Hi AilenThank you for reaching out to us.If you are having issues with selectboxes on front or back-end it is usually an issue with bootstrap. In the main wpDataTables settings you can find the option ... Rob Knight WITH not implementedClosed   wpDataTables   Updated October 22, 2021 at 7:54pm   2 Most recent comment from [deleted]:Hi RobThank you for reaching out to us.If your MySQL-query based wpDataTable doesn’t work correctly with server-side processing, probably this is happening because wpDataTables server has problems w ... John Hladek error creating tableClosed   wpDataTables   Updated October 22, 2021 at 7:23pm   3 Most recent comment from [deleted]:Hi JohnThank you for reaching out to us and for the updateDo let us know if there is anything we can do to assist, if you can - share with us as much information as possible that would help us unders ... Benjamin Papp Table calculationClosed Pre-purchase questions for wpDataTables   Updated October 22, 2021 at 7:14pm   2 Most recent comment from [deleted]:Hi BenjaminThank you for reaching out to us.Unfortunately this cannot be achieved using the plugin's builtin features. I'll kindly ask you to add it as a feature suggestion on this page.  ... Paal Joachim Romdahl Assign all employees to a serviceClosed   Amelia   Updated October 22, 2021 at 6:41pm   4 Most recent comment from [deleted]:You are most welcome I wish I could be more helpful If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  David Kanika Best way to translate?Closed   wpDataTables   Updated October 22, 2021 at 5:23pm   2 Most recent comment from [deleted]:Hi DavidThank you for reaching out to us.The plugin can be translated using POEDIT or Loco Translate easily. I suggest installing Loco Translate since it's within WordPress and it has a simp ... Jens Buenger Anybody Home?Closed   Amelia   Updated October 22, 2021 at 4:56pm   2 Most recent comment from [deleted]:Hi JensWe apologize for the late reply, we are solving the tickets in the order they come in, so it might be a few days until we can get to you, especially if there is an increase in incoming tickets ... Patrick Xiao What data the plugin can pull when creating a table from Wordpress DatabaseClosed Pre-purchase questions for wpDataTables   Updated October 22, 2021 at 4:45pm   2 Most recent comment from [deleted]:Hi PatrickThank you for reaching out to us. Pulling data from another database can only be achieved using MySQL query-based tables. If you're not that good with MySQL, you can try using our Que ... Swish Column Width - Cutting Off on DesktopClosed   wpDataTables   Updated October 22, 2021 at 4:43pm   2 Most recent comment from [deleted]:Hi SwishUnfortunately this is not possible using the plugin's builtin features. If scrollable option is turned on the word wrap will not be available. Can you try with this? .wpDataTable th.wdth ... Shanice Baloe Reach Out To Paddle-Payment SystemClosed Pre-purchase questions for Amelia   Updated October 22, 2021 at 4:35pm   2 Most recent comment from Aleksandar Vuković:Hi again Shanice.We forwarded the message to Paddle's support, and we're waiting for their response.As mentioned in the other ticket, please don't hold onto the expression "credit-card" ... Marcie Lord Currency keeps showing with period/decimal points instead of commasClosed   wpDataTables   Updated October 22, 2021 at 4:33pm   2 Most recent comment from [deleted]:Hi MarcieThank you for reaching out to us. You can change the number format in wpDataTables main settings as displayed on the image below do let us know if you need any further assistance.  Shanice Baloe I can't purchase AmeliaClosed Pre-purchase questions for Amelia   Updated October 22, 2021 at 4:30pm   2 Most recent comment from Aleksandar Vuković:Hello again Shanice.Since this is a duplicate ticket, it will be closed. You can respond to the ticket you have open with Ivana.Thank you for understanding. Cantaut Calendar NextCloudClosed   Amelia   Updated October 22, 2021 at 4:21pm   2 Most recent comment from [deleted]:Hi CantautThank you for reaching out to us.Unfortunately we don't have this integration yet and I am afraid it won't be coming anytime soon when I take a look at our developers' to-do l ...