As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Dave How would amelia work for a boat tour companyClosed Pre-purchase questions for Amelia   Updated October 21, 2021 at 10:57pm   2 Most recent comment from [deleted]:Hi, Dave,Thank you for reaching out to us.Basically, there are two types of bookings in Amelia: Appointments (aka Services) and Events. Appointments are being defined by the Service's duration, ... Patricia Meier booking personal timeClosed   Amelia   Updated October 21, 2021 at 10:50pm   3 Most recent comment from [deleted]:Hi, Patricia,Sorry for the delayed response.And thank you for your kind words, on behalf of my team I can say that we highly appreciate them.Ronnie is absolutely right: if you use Google Calendar or ... James Fouché Exporting a customer's telephone numberClosed   Amelia   Updated October 21, 2021 at 10:37pm   2 Most recent comment from [deleted]:Hi, James,Sorry for the delayed response.I'm afraid, at the moment it's not possible to add this field to the export feature on the Finance page.You can suggest that as a feature request he ... Debbie Hughes Hughes SMS screen FAILs all the timeClosed Pre-purchase questions for Amelia   Updated October 21, 2021 at 9:59pm   2 Most recent comment from [deleted]:Hi, Debbie,Sorry to hear that you faced this issue.Please make sure that you use Amelia version 3+.Also, please try to clear the site cache. If that doesn't help, then most probably you need to ... Harith Jayasena Using 1 domain/year packageClosed Pre-purchase questions for Amelia   Updated October 21, 2021 at 6:40pm   3 Most recent comment from Harith Jayasena:Thank you Liza.I got itand also I have already purchased. Aric Tucker Display columns from two related tablesClosed   wpDataTables   Updated October 21, 2021 at 5:03pm   2 Most recent comment from [deleted]:Hi AricThank you for reaching out to us.If I understand correctly you would like the column B and C to be automatically populated when you select a value in column A?Unfortunately this is not possibl ... lujeffcoat PackagesClosed   Amelia   Updated October 21, 2021 at 4:40pm   4 Most recent comment from [deleted]:Thank you for your suggestion, we will definitely take it into consideration.Until it is implemented you can join our community on this link and never miss notifications about new cool features, prom ... IW removing "values" in chartClosed   wpDataTables   Updated October 21, 2021 at 4:34pm   6 Most recent comment from [deleted]:Hi IWI am glad to hear you were able to find a solution but I will forward this to our developers anyway, they will make sure there are no bug in the code.If there is anything else we can assist you ... IW OneDrive-Wpdatatable linkClosed   wpDataTables   Updated October 21, 2021 at 4:27pm   2 Most recent comment from [deleted]:Hi IWThank you for reaching out to us.Unfortunately we do not have this integration so it is not yet possible to import Excel files directly from OneDrive.I'll kindly ask you to add it as a feat ... Rik Viergever css global colorsClosed   wpDataTables   Updated October 21, 2021 at 4:14pm   4 Most recent comment from [deleted]:Hi RikOf course I forwarded this to our developers but feel free to leave your suggestions on this link so it would go straight to themFeature suggestion - wpDataTables - Tables and Charts WordPress ... Trey Barkett Customer PanelClosed   Amelia   Updated October 21, 2021 at 3:56pm   2 Most recent comment from [deleted]:Hi Trey!Thank you for reaching out to usPlease provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that� ... Rene Stäblein Front Size on DiagramsClosed   wpDataTables   Updated October 21, 2021 at 3:19pm   2 Most recent comment from [deleted]:Hi ReneThank you for reaching out to us.Unfortunately this cannot be changed using the plugin's builtin features, but if you need some custom solution you can check our documentation about wpD ... Alfonso pricingClosed Pre-purchase questions for Amelia   Updated October 21, 2021 at 2:53pm   3 Most recent comment from Alfonso:Thanks Ivana,setting special times for employees and specific services for each season could be the solution.I'll test it :)Best regards,Alfonso Affan Hashmi My Data Table isn't working it's multi selectboxClosed   wpDataTables   Updated October 21, 2021 at 2:43pm   2 Most recent comment from [deleted]:Hi AffanThank you for reaching out to us.If you are having issues with selectboxes on front or back-end it is usually an issue with bootstrap. In the main wpDataTables settings you can find the option ... Katharina Different price categories at eventClosed Pre-purchase questions for Amelia   Updated October 21, 2021 at 2:19pm   2 Most recent comment from [deleted]:Hi, Katharina,Sorry for the delayed response.At the moment Amelia doesn't have a ticketing feature, but it will be added to the coming update. Our developers reported that it's almost done. ...