As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Roger Perren Photo Upload brokenClosed   Amelia   Updated October 26, 2021 at 9:42am   3 Most recent comment from [deleted]:Hi Roger,thank you for reaching out to usFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has ... Diane Minks EmployeesClosed   Amelia   Updated October 26, 2021 at 9:02am   2 Most recent comment from [deleted]:Hi Diane,thank you for reaching out to usI'm afraid that employees are essential, and that one employee cannot work on two locations at the same time.You can create another employee, so that empl ... Daryle a visite text on buttons not showingClosed   Amelia   Updated October 26, 2021 at 8:51am   2 Most recent comment from [deleted]:Hi Daryle,thank you for your purchase and for reaching out to usHave you managed to make this change in Amelia > Customize? Please make sure to select Event form or Service form in that section.Please ... James Costello SQL DataClosed Pre-purchase questions for wpDataTables   Updated October 25, 2021 at 8:40pm   2 Most recent comment from [deleted]:Hi JamesThank you for reaching out to us.Yes, we do support connections to external databases.Please have a look at our documentation for more detailed information about this featurehttps://wpdatatabl ... Daniel .am-event .am-active classes toggleClosed   Amelia   Updated October 25, 2021 at 8:38pm   2 Most recent comment from [deleted]:Hi DanielThank you for reaching out to us.Please try this solution: .am-event div:nth-child(2):not(.am-event-book-cta):not(.el-form-item):not(.am-event-sub-info):not(.el-select-dropdown):not(#am-spin ... Gerlinde employees - a few questionsClosed   Amelia   Updated October 25, 2021 at 6:12pm   2 Most recent comment from [deleted]:Hi GerlindeThank you for reaching out to us.1. You can change the labels in Amelia - Settings - Label settings2. In the Customize tab you can choose the form you want and next to the field you want t ... KHARRATA Hassan CSS class dont workClosed   wpDataTables   Updated October 25, 2021 at 6:00pm   4 Most recent comment from [deleted]:Hi KharrataThe CSS is correct there must be a conflict with the theme involved.Unfortunately the issues like conflicts with third party plugins or themes are always possible due to the nature of WP, a ... Miroslav Kulanga Style FilterClosed   wpDataTables   Updated October 25, 2021 at 5:57pm   2 Most recent comment from [deleted]:Hi Miroslav Thank you for reaching out to us. Unfortunately this cannot be achieved using the plugin's builtin features, it might be possible with some custom work, but I'm afraid custom cod ... David Folkerson Front end editing of a Google SpreadsheetClosed Pre-purchase questions for wpDataTables   Updated October 25, 2021 at 5:14pm   6 Most recent comment from [deleted]:Thank youIf there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  Daniel Pre PurchaseClosed Pre-purchase questions for wpDataTables   Updated October 25, 2021 at 5:14pm   5 Most recent comment from [deleted]:Hi DanielThis depends on the source file you are using. For example an Excel file type - they generally work slower than CSV-files, or even Google Spreadsheets; this format will work only up to a ce ... Gordon Mendeszoon Set focus in first input field in modal boxClosed   wpDataTables   Updated October 25, 2021 at 4:48pm   4 Most recent comment from [deleted]:Hi GordonUnfortunately this cannot be achieved using the plugin's builtin features and the provided support doesn't cover custom coding, so we wouldn't be able to assist you much there ... IW sql table loading and disappearingClosed   wpDataTables   Updated October 25, 2021 at 4:45pm   2 Most recent comment from [deleted]:Hi IWThank you for reaching out to us.This looks like a conflict either with the theme currently active on your website, or another plugin you have installed. Can you please change the theme and see ... Lucas Hilty Editable Forminator-based tableClosed   wpDataTables   Updated October 25, 2021 at 4:42pm   7 Most recent comment from [deleted]:Hi LucasYes, you would. Bare in mind it needs to be imported as it won't work with tables linked to the CSV file.Do let us know if there is anything else we can assist you with. Stegemüller Can the Premium version build SQL-statementsClosed Pre-purchase questions for wpDataTables   Updated October 25, 2021 at 4:08pm   2 Most recent comment from [deleted]:Hi HanneIf I am not mistaken, this is a duplicate ticket, so in case you missed my previous reply from a few days ago let me post it below:This can be achieved using MySQL query-based tables. If yo ... Carmelo Caruso can I build more than one filter for the same column?Closed   wpDataTables   Updated October 25, 2021 at 3:33pm   4 Most recent comment from [deleted]:You are most welcome If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!