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Public Tickets

Amanda Pereira Customer Panel NotificationClosed   Amelia   Updated July 21, 2021 at 12:21pm   5 Most recent comment from [deleted]:Hi AmandaHave you actually set up a customer panel on your website? You need to have a page with a customer panel shortcode and add this URL in Amelia Settings - Roles settings Please have a look at ... Matthew Bambrick Recurring Pakcgaes/Setting up a Monthly Payment schedule for weekly appointmentsClosed   Amelia   Updated July 21, 2021 at 12:05pm   2 Most recent comment from [deleted]:Hi MatthewThank you for reaching out to us.Unfortunately something like this isn't possible at the moment with our plugin. Automatically recharging is not possible. Once customer books all appoin ... Darnell Gravity Forms Nested Forms AddonClosed Pre-purchase questions for wpDataTables   Updated July 21, 2021 at 11:34am   2 Most recent comment from [deleted]:Hi DarnellThank you for reaching out to us. Unfortunately creating tables from nested forms is not possible with the plugin's built-in features. Our developers will look into adding this at some ... Rohan employee timezoneClosed Pre-purchase questions for Amelia   Updated July 21, 2021 at 11:25am   4 Most recent comment from [deleted]:Hi RohanOn the backend only one timezone will be displayed and that is what admin sets in WP Settings.If this is not the case for you please provide us some screenshots or a screen recording of the i ... antonio ammannati Urgent login problemsClosed   Amelia   Updated July 21, 2021 at 11:13am   21 Most recent comment from [deleted]:Hi Antonio We are still not able to reproduce the issue even as a new user, in incognito mode or on different browsers. Since we have never opened your website before on this computer it loads the cur ... Reichel Daniela Cancled event participant remains in finance as outstanding paymentClosed Pre-purchase questions for Amelia   Updated July 21, 2021 at 10:55am   7 Most recent comment from [deleted]:Reichel,Our developer confirmed that it should work fine.However, we recommend you create a backup of the website before running this query just to be 110% sure that your database is safe.Best Regard ... Scott Lewis Developer documentationClosed   Amelia   Updated July 21, 2021 at 10:33am   2 Most recent comment from [deleted]:Hi ScottThank you for reaching out to us.We have API Routes for the Amelia app, but most of them are protected depends on of the permissions that is set in WordPress Accounts. You can check those API ... THIERRY Appointments Employee PanelClosed   Amelia   Updated July 21, 2021 at 10:17am   6 Most recent comment from [deleted]:Hello Moritz,(I do apologize for referring to you as Thierry I believed this was your last name);I'm glad to hear it works!We're here anytime, please let us know if you need anything elseI ... Asaf Add time options for appointment time and before and afterClosed   Amelia   Updated July 21, 2021 at 10:11am   2 Most recent comment from [deleted]:Hi Asaf,thank you for reaching out to usYou can go to Amelia > Settings > General Settings, and adjust the Time Slot Step to less than 30 minutes.Then go back to Amelia > Services, and you will have ... Debbie van Cleef Unclear entry in changelog employee locationClosed   Amelia   Updated July 21, 2021 at 9:28am   2 Most recent comment from [deleted]:Hi Debbie,thank you for reaching outThis refers to the issue that came up when employee has multiple locations so some of them did not appear properly.Employee can have multiple locations, however, un ... Jennifer Holm Holm After Update continue button just spinsClosed   Amelia   Updated July 21, 2021 at 8:57am   6 Most recent comment from [deleted]:Hi Jennifer,thank you for letting me know; I'm glad to hear thatThis fix is permanent and should not cause further issues; Guzzle library updates just as well so we are keeping up with their (and ... Tania Hiatt Deposit paymentClosed   Amelia   Updated July 21, 2021 at 8:45am   24 Most recent comment from Aleksandar Vuković:Hi again TaniaI just checked the file, and it's working just fine. I'm attaching it again, just in case that it somehow broke during upload.Try deleting other instances of ameliabooking-pro ... Tim Unable to add ServiceClosed   Amelia   Updated July 21, 2021 at 8:32am   2 Most recent comment from [deleted]:Hi Tim,thank you for contacting usI have replied to your previous ticket, so we can continue the correspondence there, and close this one as a duplicate. Thank you! Stephenie Packages and customer panelClosed Pre-purchase questions for Amelia   Updated July 21, 2021 at 8:17am   2 Most recent comment from [deleted]:Hi Stephenie,thank you for taking interest in Amelia, and for reaching out to usYes, I'm afraid that notifications are triggered by a booking; package purchase by itself is not a booking hence i ... krishna aura Can't add attendeesClosed   Amelia   Updated July 21, 2021 at 8:04am   7 Most recent comment from [deleted]:Hi Krishna,thank you for the kind replyAs this customization is not default in Amelia Event List, that is why conflict occurs.It probably can be done with some custom work, but our developers are ver ...