As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Jenny Hawran UpgradingClosed   wpDataTables   Updated December 30, 2021 at 9:55am   5 Most recent comment from Aleksandar Vuković:I'm glad to hear that, Jenny.We haven't had any issues with Chrome (basically, 90% of testing is done with Chrome, so it should work fine).It could be that you have some security measures o ... Dylan MOLLET Full day or Half day appointementClosed   Amelia   Updated December 30, 2021 at 9:06am   15 Most recent comment from Aleksandar Vuković:Awesome, Dylan!I'm glad to hear that!Can you, please, leave a review on the Lite version of Amelia if you have an account at wordpress.org and have a couple of minutes? No need to write any spe ... Evelien De Jonckheere Can't connect Google Agenda to AmeliaClosed   Amelia   Updated December 30, 2021 at 8:41am   4 Most recent comment from Marko Davidović:Hello Evelien, We are glad that we're able to help you.  My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review ... Maria Gama Send email to non-pay clientsClosed   Amelia   Updated December 29, 2021 at 3:53pm   7 Most recent comment from Stanislav Snagovskiy:You are welcome Maria, I hope you're doing well. 1) Then don't comment on this line of code: add_action('woocommerce_order_status_on-hold', [self::class, 'paymentComplete ... Mauricio Ramces Carmona Garcia fatal errorClosed   wpDataTables   Updated December 29, 2021 at 11:45am   2 Most recent comment from Miloš Jovanović:Hello, Mauricio Thank you for reaching out to us. - The page related to your issue requires a logged-in user. Could you send us a screenshot or try to describe the issue in more detail? You could also ... JOAN CARLES book several days same serviceClosed   Amelia   Updated December 29, 2021 at 11:39am   6 Most recent comment from Uroš Jovanović:Hello Joan,Great to hear that. Feel free to contact us if you have any other issues. Carles Export categoryClosed   Amelia   Updated December 29, 2021 at 10:44am   4 Most recent comment from Marko Davidović:Hello Carles, Thank you for your explanation. When you go to the calendar you can choose a category and you can even choose which service will be shown when you filter category you can see how it don ... Ahmet Duman Limit appointments per customerClosed Pre-purchase questions for Amelia   Updated December 29, 2021 at 9:36am   2 Most recent comment from Stanislav Snagovskiy:Hello Ahmet,Thank you for reaching out to us. Amelia has the Packages, they are made to give you the option to create a package of multiple appointments from the same or different services and give a ... MORLEVAT 1 service with 2 employeesClosed   Amelia   Updated December 29, 2021 at 9:25am   2 Most recent comment from Stanislav Snagovskiy:Hello MORLEVAT, Thank you for reaching out to us. If you want to have only one booking per employee for the same service you can connect all employees to the same Google calendar so one of the time ... Evelien De Jonckheere Authorized redirect URIClosed   Amelia   Updated December 29, 2021 at 9:09am   3 Most recent comment from Uroš Jovanović:Hello Evelien, Glad to hear that you were able to resolve the issue.Feel free to contact us if you have any other issues. MORLEVAT VAT rate settingClosed   Amelia   Updated December 29, 2021 at 8:53am   2 Most recent comment from [deleted]:Hi MORLEVATI can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/2946150/ For future reference, please don't open ... Adrián Ďurica Amelia - Service - Booking form view via shortcodeClosed   Amelia   Updated December 29, 2021 at 8:50am   2 Most recent comment from [deleted]:Hi AdriánThank you for reaching out to us.Yes, you can show all the parameters using [ameliabooking] shortcode.You can find all the Amelia shortcodes here: https://wpamelia.com/amelia-shortcodes/I ... MORLEVAT Paramétrage TVAClosed   Amelia   Updated December 29, 2021 at 8:25am   2 Most recent comment from [deleted]:Hi MORLEVATThank you for reaching out to us.Please note that the official support language is English, and we have to use Google Translator to try and understand other languages. Since a lot can be l ... nelson Give discount to user for event bookingClosed   Amelia   Updated December 29, 2021 at 8:21am   2 Most recent comment from Marko Davidović:Hello Nelson, Thank you for purchasing our product, and for reaching out to us.There are only two ways of giving a discount to customers. It can be done with coupons or with packages of services that ... SupportTechnique Creating a paid appointment in backofficeClosed   Amelia   Updated December 29, 2021 at 7:34am   2 Most recent comment from Marko Davidović:Hello, Thank you for purchasing our product, and for reaching out to us.It cannot be done from the backend. The only way how you can book for your customers so that they get the notifications is to bo ...