Public Tickets
Tim
custom fieldsClosed
Pre-purchase questions for wpDataTables
Updated July 19, 2021 at 9:24pm
4
Most recent comment from Aleksandar Vuković:Hello Tim As Blazenka mentioned, using our query constructors, you're off to a good start, however the constructor is not an ultimate builder, so it often makes mistakes.You will eventually need ...
Franck
Problem with Amelia Booking PluginClosed
Pre-purchase questions for Amelia
Updated July 19, 2021 at 8:40pm
2
Most recent comment from [deleted]:Hi, Franck,Could you please create a new ticket under the Amelia category, so we will be able to provide you with premium support?For that, please go to the https://tmsplugins.ticksy.com/, click on t ...
Rudy
Button Highlight IssueClosed
Amelia
Updated July 19, 2021 at 8:18pm
4
Most recent comment from [deleted]:Rudy,I'm glad I could help.Please feel free to contact us if you have any other questions.Best Regards.
Gabi
Zoom Email LinkClosed
Amelia
Updated July 19, 2021 at 8:17pm
3
Most recent comment from [deleted]:Hi, Gabi,Thank you for choosing Amelia.Please make sure that you added your Employees as users under your Zoom account and connected their Amelia Employee profiles to their Zoom Users.Also, please mak ...
Pascal
Activating DomainClosed
Amelia
Updated July 19, 2021 at 7:57pm
4
Most recent comment from [deleted]:Hi, Pascal,You can activate Amelia on the new domain by entering the same purchase code on the Amelia -> Settings -> Activation page. Since you said you deleted the previous one, it should work fine.A ...
ilashreianand
google caledarClosed
Amelia
Updated July 19, 2021 at 7:48pm
4
Most recent comment from [deleted]:I'm glad to hear thatPlease feel free to contact us if you have any other questions.Best Regards.
Elvin
Can update, plug in does not workClosed
Master-Detail Tables for wpDataTables
Updated July 19, 2021 at 12:35pm
4
Most recent comment from Aleksandar Vuković:Hello Elvin.Blazenka is out of the office today, so I'll help you out.I was able to update the add-on without any issues from Dashboard/Updates:The update process depends on your website's ...
Tapiwa
Loading loopClosed
Amelia
Updated July 19, 2021 at 12:31pm
2
Most recent comment from Aleksandar Vuković:Hello TapiwaThank you for your purchase, and sorry for the inconvenience.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a loo ...
Nishita ghosh
Login/logout/registerClosed
Pre-purchase questions for Amelia
Updated July 19, 2021 at 11:25am
45
Most recent comment from [deleted]:Hi again, Nishita,Please make sure that there's no other user in Amelia with the same email address as your Admin user has (I told it a couple of times already, but just in case).If I'm not ...
Gerardo Camorlinga
Time ZonesClosed
Amelia
Updated July 19, 2021 at 10:54am
7
Most recent comment from Aleksandar Vuković:Hello GerardoIvana is out of the office today, so I'll help you out.Most databases use UTC for storing times, but this varies from hosting provider to hosting provider. UTC+0 is the default setti ...
Gerardo Camorlinga
Date disappears on small screensClosed
Amelia
Updated July 19, 2021 at 10:15am
2
Most recent comment from [deleted]:Hi again, Gerardo,Could you please clarify which page builder/theme you use on your site?Also, could you please provide us with the URL to the Customer panel with test access to it? You can post the ...
Gerardo Camorlinga
Customer Access Link CustomizationClosed
Amelia
Updated July 19, 2021 at 10:06am
2
Most recent comment from [deleted]:Hi, Gerardo,Thank you for choosing Amelia.Could you please provide me with a screenshot of the page with this message in order to avoid misunderstanding?Looking forward to hearing from you.
Todd Boss
Embedding links within table resultsClosed
wpDataTables
Updated July 19, 2021 at 10:01am
2
Most recent comment from Aleksandar Vuković:Hello ToddI am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.New tables can't be created dynamically, so what you' ...
Tom Grimes
pre-sales questions for upgradeClosed
Pre-purchase questions for wpDataTables
Updated July 19, 2021 at 9:59am
2
Most recent comment from Aleksandar Vuković:Hello TomWe can upgrade your license and you'd pay the pro-rated price to upgrade to the lifetime version.We can't offer you any discounts, but there is an ongoing promotion on AppSumo, wh ...
mustapha
*Major flaw* No indication of their being a deposit paidClosed
Amelia
Updated July 21, 2021 at 10:42am
7
Most recent comment from [deleted]:Hi, Garion,Our developers requested additional details, so they will get a clearer idea of how it should work:Where would you like to see deposit info specifically (in a column, in an expanded row, e ...