As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

doriane meunier Configuring ScheduleClosed   Amelia   Updated December 24, 2021 at 1:14pm   2 Most recent comment from [deleted]:Hi DorianeThank you for reaching out to us.Please check up your employee's working hours at Amelia > Employees > Edit Employee > Work Hours.If everything is correct, please deactivate Amelia, cle ... Kunal Adding UPI Payment MethodClosed   Amelia   Updated December 24, 2021 at 12:45pm   2 Most recent comment from [deleted]:Hi KunalThank you for reaching out to us. For payments in Amelia, we have PayPal, Stripe, Mollie, and WooCommerce integrations. With WooCommerce you can use other payment methods via addons they suppo ... doriane meunier Configuring ScheduleClosed   Amelia   Updated December 24, 2021 at 12:43pm   4 Most recent comment from Stanislav Snagovskiy:Hello Doriane,Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way ... David Wilson Payment but no appointmentClosed   Amelia   Updated December 24, 2021 at 2:47pm   5 Most recent comment from Stanislav Snagovskiy:Dear David, I successfully created a test appointment using Paypal Sandbox mode, and there are no issues detected from my side. At the moment everything is working fine, and it is impossible to say e ... Ron Poppen Employee SelectionClosed   Amelia   Updated December 24, 2021 at 11:27am   16 Most recent comment from Marko Davidović:Hello Ron,We are glad that we're able to help you. If you have any more questions please feel to open another ticket. Alexa Tarifs différents suivant lieu du rendez-vousClosed Pre-purchase questions for Amelia   Updated December 24, 2021 at 11:10am   2 Most recent comment from [deleted]:Hi AlexaI can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/2943995/ For future reference, please don't open mul ... Dave Display of servicesClosed   Amelia   Updated December 24, 2021 at 10:43am   2 Most recent comment from Stanislav Snagovskiy:Hello Dave,Thank you for reaching out to us.This shortcode [ameliacatalog show=packages category=4] does not exist, try using [ameliacatalog category=4] instead.You can see a full list of shortcodes ... Adrián Ďurica Amelia - Can book event only for one yearClosed   Amelia   Updated December 24, 2021 at 8:48am   4 Most recent comment from [deleted]:Hi AdriánI am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.Please feel free to search through our feature suggestion page ... Alexander Harrington wpDataTables functionality for my projectClosed Pre-purchase questions for wpDataTables   Updated December 23, 2021 at 11:13pm   2 Most recent comment from Miloš Jovanović:Hi Alexander Thank you for showing interest in our plugin. - Generally speaking, everything you described can be done with wpDataTables. There are different ways, depending on what could be the best ... Alex Aldasoro adding phone number as a linkClosed   wpDataTables   Updated December 23, 2021 at 5:32pm   2 Most recent comment from Miloš Jovanović:Hi, Alex. Thank you for purchasing our plugin. HTML5 includes protocols such as tel: and mailto: that browsers can use. Browsers respond differently to these protocols. Some will launch the phone app ... Ruben Mandema InvoicesClosed   Amelia   Updated December 23, 2021 at 3:24pm   2 Most recent comment from Stanislav Snagovskiy:Hello Ruben,Thank you for reaching out to us. Amelia is not a payment engine, so it doesn't generate invoices. Invoices are generated by payment providers (Stripe, PayPal, etc), so you're l ... Janine Kelbach User login and ability to editClosed   wpDataTables   Updated December 23, 2021 at 12:55pm   14 Most recent comment from Aleksandar Vuković:Hi again JanineThat's good, but with this approach, if you're adding rows manually, you need to assign each row to a User ID. So if [email protected] has User ID: 4, you need to add "4" in ... Daniel Rubín Only logged user to wordpress can see free slots problemClosed   Amelia   Updated December 23, 2021 at 12:24pm   10 Most recent comment from Stanislav Snagovskiy:You are welcome, Daniel,No worries, I am glad that now everything is working fine.  If you have any more issues or questions feel free to open a new ticket, we will gladly help. Carmelo Caruso maually insert multiple values in DATA-Possible Values for ColumnClosed   wpDataTables   Updated December 23, 2021 at 11:59am   6 Most recent comment from Aleksandar Vuković:Hey AnaI am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.This is handled by a 3rd party library and we have no way of modif ... Robert Cissell Questions about the use of product before purchaseClosed Pre-purchase questions for wpDataTables   Updated December 23, 2021 at 11:02am   2 Most recent comment from Aleksandar Vuković:Hello RobertThank you for your interest in our plugin.The plugin doesn't have any functionalities that would allow you to show the tables only to some users. If the table is displayed on the fron ...