Public Tickets
Kyle
Amelia Booking - Round Robin Option?Closed
Amelia
Updated December 9, 2021 at 11:13am
2
Most recent comment from Stanislav Snagovskiy:Hello Kyle,Unfortunately, this can't be done at the moment, Amelia is assigning appointments randomly, but it should be evenly distributed.If you have any more issues or questions feel free to as ...
Sanna
Scroll to top after click on cancelClosed
Amelia
Updated December 9, 2021 at 11:09am
5
Most recent comment from Stanislav Snagovskiy:Hello Sanna,Unfortunately, this can't be done at the moment, since we don't have a hook for the "Cancel" button yet. Our developers will include new hooks for one of our future updates, so y ...
Alexander
No ability to charge deposits on manual appointment creationClosed
Amelia
Updated December 9, 2021 at 10:20am
4
Most recent comment from Marko Davidović:Hello Alexander,
Thank you for purchasing Amelia, and for reaching out to us.Amelia is not a payment provider, and we use external providers' APIs which are somewhat limited. The API that's ...
JESSICA DEVEREUX
Confirmation emails not sendingClosed
Amelia
Updated December 9, 2021 at 9:05am
6
Most recent comment from Marko Davidović:Hello Jessica,
There was no such notification yesterday and we checked again you did not set up for approved template notifications. The template for these notifications is completely empty and for t ...
nursehelp nursehelp
configuracion agendaClosed
Amelia
Updated December 9, 2021 at 7:57am
4
Most recent comment from Marko Davidović:Hello,Please write to us in English about what exactly is the issue in more detail. Our support is exclusively in English but for shorter tickets, we can use google translate but simply sometimes the ...
Ifthekhar Khan
formula columnClosed
wpDataTables
Updated December 8, 2021 at 11:38pm
2
Most recent comment from Aleksandar Vuković:Hello there.Please note that formulas in wpDataTables are not the same as formulas in Excel!You can use columns (values for each cell will be inserted), or number values. Only numeric columns are allo ...
Oliver Vogt
Dependant Drop-downsClosed
wpDataTables
Updated December 8, 2021 at 8:44pm
6
Most recent comment from [deleted]:Hi OliverThank you for your suggestion. Unfortunately we don't provide support for custom solutions as they need to be revised and tested by our developers, but our developers are very busy at t ...
krishna aura
Email mandatory when creating amelia customer from backendClosed
Amelia
Updated December 8, 2021 at 8:14pm
2
Most recent comment from [deleted]:Hi krishnaThank you for reaching out to us.
New Customers will be created in Amelia automatically, after their first booking. Also, you can add them manually on the back-end Customers page but you can ...
Kyra Sundance
Add a new field to linked tableClosed
wpDataTables
Updated December 8, 2021 at 7:31pm
2
Most recent comment from [deleted]:Hi KyraThank you for the update, I hope all is good
If there is anything else we can assist you with please don't hesitate to open a new ticket.
Have a wonderful day!
Eric
Other roles creating charts / tablesClosed
wpDataTables
Updated December 8, 2021 at 7:03pm
2
Most recent comment from [deleted]:Hi EricThank you for reaching out to us.Unfortunately this cannot be achieved using the plugin's builtin features. Only admin user accounts can access the backend.
I'll kindly ask you to add ...
Diego Sarmiento
SQL Query Error when I try to join different tablesClosed
wpDataTables
Updated December 8, 2021 at 5:55pm
2
Most recent comment from [deleted]:Hi DiegoThank you for reaching out to us.If your MySQL-query based wpDataTable doesn’t work, probably this is happening because wpDataTables server has problems with parsing of the query and buildin ...
bchevalier03
Show cell data side of calculating minimum cellClosed
Pre-purchase questions for wpDataTables
Updated December 8, 2021 at 5:27pm
2
Most recent comment from [deleted]:Hi bchevalier03Thank you for reaching out to us.Unfortunately this cannot be achieved using the plugin's builtin features.
I'll kindly ask you to add it as a feature suggestion on this pag ...
Jon Low
Disabling Change password in Account ManagerClosed
Amelia
Updated December 8, 2021 at 4:42pm
2
Most recent comment from [deleted]:Hi Jon
Thank you for reaching out to us.
Unfortunately this cannot be achieved using the plugin's builtin features. You can disable the password for he customer panel though and this button will ...
Alexander
Global Default Deposits SettingClosed
Amelia
Updated December 8, 2021 at 4:39pm
5
Most recent comment from [deleted]:Hi AlexanderThank you for the clarification, that does make senseUnfortunately we don't have much control over this ticketing system so we won't be able to make any changes in that regard b ...
Kenneth
Soporte para creación de clientesClosed
Amelia
Updated December 8, 2021 at 4:09pm
3
Most recent comment from Stanislav Snagovskiy:Hello Diego,
Thank you for reaching out to us.
Please note that the official support language is English, and we have to use Google Translator to try and understand other languages. Since a lot can ...