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Public Tickets

Elias Package with one teacherClosed   Amelia   Updated September 14, 2021 at 10:38am   8 Most recent comment from [deleted]:Elias,Sorry for the delay.I forwarded your request to our dev team. They changed the logic because we were receiving too many complaints about it, and now we see that some of our clients prefer it the ... Harry CSS Styling / CSS Styling on MobileClosed   wpDataTables   Updated September 14, 2021 at 9:56am   8 Most recent comment from Aleksandar Vuković:You're welcome, HarryIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. ibrahim Adnan Pre-purchseClosed Pre-purchase questions for Amelia   Updated September 13, 2021 at 10:12pm   2 Most recent comment from Aleksandar Vuković:Hello ibrahimThank you for your interest in Amelia.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features. Cameron Hacault Appointment view on mobile deviceClosed   Amelia   Updated September 13, 2021 at 10:05pm   2 Most recent comment from Aleksandar Vuković:Hello CameronThank you for your purchase.Unfortunately, this is how iOS devices behave. You can add the following to the head section, and it should help: If that doesn't help, please check out s ... Lauro polyfill.io taking foreverClosed   Amelia   Updated September 13, 2021 at 7:04pm   6 Most recent comment from [deleted]:Hello Suresh, I see you opened a new ticket regarding the issue that you have and my colleague has responded so you can check it out and continue solving the issue there. If you have any other ques ... Alyssa Villa Event Wait ListClosed   Amelia   Updated September 13, 2021 at 2:16pm   2 Most recent comment from Aleksandar Vuković:Hello AlyssaThank you for your purchase.I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features. I'll forward this to our de ... Christy PackagesClosed   Amelia   Updated September 13, 2021 at 1:57pm   2 Most recent comment from Aleksandar Vuković:Hello ChristyThank you for your desire to upgrade the license.Unfortunately, at the moment, Extras aren't included in Packages, so if you add a service that contains an extra, that extra will not ... Martin Scarland trying to limit to one appointment a dayClosed   Amelia   Updated September 13, 2021 at 1:42pm   5 Most recent comment from Aleksandar Vuković:Hello Martin. You can create a Service that will be offered in Appointment time slots, depending on the availability of your employees, so if you have a 1-hour-long service, and your employee is worki ... Laura Smith-Walker pre-sales questionClosed Pre-purchase questions for Amelia   Updated September 13, 2021 at 1:38pm   2 Most recent comment from Aleksandar Vuković:Hello LauraThank you for your interest in Amelia.You're not missing anything, and Events and Services can't be combined.You can create a Service that will be offered in Appointment time slot ... Garbonso How to block off a time slot on a certain day, but not entire dayClosed   Amelia   Updated September 13, 2021 at 1:09pm   2 Most recent comment from Aleksandar Vuković:Hey GarbonsoAt the moment, it's not possible to add a time off within a day, but this suggestion has been forwarded to our developers, and it will be worked on in the future.For now, you would ne ... Daniel Plugin not LoadingClosed Pre-purchase questions for wpDataTables   Updated September 13, 2021 at 9:47am   2 Most recent comment from Aleksandar Vuković:Hello DanielThank you for your interest in wpDataTables.We're not familiar with this builder, and we can't guarantee that the plugin will work correctly with all themes, plugins and builders ... Dominik Dietrich Load multiple Events - 505 ErrorClosed   Amelia   Updated September 13, 2021 at 9:42am   7 Most recent comment from Aleksandar Vuković:Hello Dominik,This has something to do with the configuration of your database. It's allowing 1 - 2 logins per session. When Amelia triggers a few calls to the server, at the same moment it' ... Luca Ronchi Multiple bookings for the same serviceClosed   Amelia   Updated September 13, 2021 at 9:32am   4 Most recent comment from Luca Ronchi:Hi Liza, many thanks for the answer.Now it's much clearer and I am able to achieve a result more similar to what I have in mind.Have a good dayLuca Andrew Kennedy Error after deleting SQL columnClosed   wpDataTables   Updated September 13, 2021 at 9:08am   3 Most recent comment from Aleksandar Vuković:Hello AndrewThis could be related to the column's setup in the database.Can you please check the database structure of the table, and see if it's set to "NOT NULL". If that's how the c ... Jessie Brebner How to find the ID of a service in AmeliaClosed   Amelia   Updated September 13, 2021 at 8:35am   8 Most recent comment from [deleted]:Jessie,I'm sorry, I suddenly went blind yesterday and didn't notice the activated purchase code in the screenshot. I will be back to you by the end of the day or tomorrow.Best Regards.