Public Tickets
Adam
Allowing employees to add customersClosed
Amelia
Updated September 9, 2021 at 11:42am
6
Most recent comment from [deleted]:Hi again, Numerica,I responded to the ticket that you opened, so I believe there is no need to duplicate the same information here. Looking forward to hearing from you.
LaPetiteImpertinence
Packges/ServicesClosed
Amelia
Updated September 9, 2021 at 11:13am
6
Most recent comment from [deleted]:LaPetiteImpertinence,Sorry for the miasunderstanding.My colleague will proceed with the upgrade now.I will get back to you as soon as possible.Best Regards.
Thessa
Package possibilitiesClosed
Pre-purchase questions for Amelia
Updated September 9, 2021 at 7:16am
4
Most recent comment from [deleted]:Hi Thessa,you can always limit how far in the future customer can book (eg. 1 week, 3 weeks), so they wouldn't be able to book the recurrences too far in advance.
Nick
Activate plugin failsClosed
Amelia
Updated September 9, 2021 at 7:02am
6
Most recent comment from [deleted]:Sure, Nick; please do contact back if neededIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Pascal
Changing .ics file's nameClosed
Amelia
Updated September 8, 2021 at 11:21pm
2
Most recent comment from [deleted]:Hi, Pascal,Thank you for choosing Amelia.I'm afraid, at the moment it's not possible to change ICS files.This feature is on our to-do list for future updates. However, you can speed the pro ...
Jonathan Jensen
After hours fee on appointmentsClosed
Pre-purchase questions for Amelia
Updated September 8, 2021 at 10:27pm
2
Most recent comment from [deleted]:Hi again, Jonathan,I already responded to this question under the other ticket that you have, so I believe there's no need to duplicate this info here.Please feel free to ask any other questions ...
Magdalena
Search Booking view customizeClosed
Amelia
Updated September 8, 2021 at 5:26pm
2
Most recent comment from [deleted]:Hi, Magda,Thank you for choosing Amelia.1. I'm afraid, this option is not available in the Search view. If you want unavailable days to be crossed out, you should use the catalog or the Step-by- ...
Danilo Gonella
Purchase of consecutive serviceClosed
Amelia
Updated September 8, 2021 at 5:23pm
2
Most recent comment from [deleted]:Hi, Danilo,Thank you for choosing Amelia.I’m afraid it's not possible to set custom duration in Amelia at the moment. Probably it can be achieved with Extras: for example, you can set Service ...
Fabienne Zanette
Required fieldsClosed
Amelia
Updated September 8, 2021 at 5:16pm
2
Most recent comment from [deleted]:Hi, Fabienne,Thank you for choosing Amelia.Please enable the "Set a phone number as a mandatory field" option in Amelia -> General Settings, and then please make sure that this field is enabled on th ...
Heather R Zacny
Pass through data from AmeliaClosed
Amelia
Updated September 8, 2021 at 4:57pm
2
Most recent comment from [deleted]:Hi, Heather,Thank you for choosing Amelia.How did you configure it the way your Customers are being redirected to the form? You just used a redirect link to the form, or you set it through webhooks?A ...
West Island Recreation
Bringing anyone with you? LimitClosed
Amelia
Updated September 8, 2021 at 1:32pm
3
Most recent comment from [deleted]:Hi there!Thank you for reaching out to usYes, I'm afraid that the bar size reduces with the amount of data displayed; I will make note of this to the developers.If you have any further questions ...
Howard Weng
The appointment csv is not exported data using Amelia Manager roleClosed
Amelia
Updated September 8, 2021 at 12:45pm
4
Most recent comment from [deleted]:Thank you for letting us know Howard!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Irfan
Same day Multiple recurring AppointmentClosed
Amelia
Updated September 8, 2021 at 12:40pm
2
Most recent comment from [deleted]:Hi Irfan,thank you for reaching out to us.Recurring services can only be set to daily, meaning that they can repeat every day at the same time.You can offer your clients multiple bookings via Packages ...
West Island Recreation
Making use of the translationsClosed
Amelia
Updated September 8, 2021 at 12:25pm
2
Most recent comment from [deleted]:Hi there,thank you for reaching out.In order to use this function you would need a plugin like WPML for example (any multilanguage plugin will be good, but that one is the most used one among our clie ...
elaine
Hide Gender and DOBClosed
Amelia
Updated September 8, 2021 at 12:22pm
2
Most recent comment from [deleted]:Hi Elaine!If you're exporting directly from Amelia events you can deselect gender and date of birth:Click on attendeesClick on Export iconNew menu will open when you can uncheck these two