As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Aaron Payoneer integrationClosed Pre-purchase questions for Amelia   Updated February 24, 2022 at 1:52pm   2 Most recent comment from Marko Davidović:Hello Aaron, Thank you for purchasing our product, and for reaching out to us.Currently, there is no such feature built-in. Amelia have integration with several payment systems such as: PayPal, Moll ... Reginald Custom filtersClosed Pre-purchase questions for wpDataTables   Updated February 24, 2022 at 1:46pm   4 Most recent comment from Aleksandar Vuković:You're welcome, ReginaldIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Nicola Williams There has been a critical error on this website.Closed   Report Builder for wpDataTables   Updated February 24, 2022 at 1:42pm   6 Most recent comment from Aleksandar Vuković:Great news, Nicola.Thank you for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Pier-Luc Brassard Maximum ticket soldClosed   Amelia   Updated February 24, 2022 at 1:27pm   2 Most recent comment from Uroš Jovanović:Hello Pier,Thank you for reaching out to us.Unfortunately, at the moment, the combined prices for all individual groups will override the maximum capacity set for the event.Please feel free to search ... DesignBurst Limited Event closes on setting for recurring eventsClosed   Amelia   Updated February 24, 2022 at 1:22pm   2 Most recent comment from Marko Davidović:Hello, Thank you for purchasing our product, and for reaching out to us.Unfortunately, we don’t have that option built into Amelia right now. But the suggestion is very good I'll kindly ask y ... Doug Engler The booking confirmation is timing putClosed   Amelia   Updated February 24, 2022 at 1:21pm   28 Most recent comment from Doug Engler:My purchase code isn’t working! Eyal Beker Adding booking start & end time to calender viewClosed   Amelia   Updated February 24, 2022 at 12:32pm   4 Most recent comment from Marko Davidović:Hello Eyal,On your calendar, we can already see times 09-13, everything that you can change you can do in Amelia/customize section. There you can change the labels and maybe you can find the suitable ... Dr.Muhammad Abd El-Razik SMS costClosed Pre-purchase questions for Amelia   Updated February 24, 2022 at 11:56am   2 Most recent comment from Marko Davidović:Hello Dr.Muhammad Abd El-Razik, Thank you for your interest in our product.Unfortunately, you can't use your local API and unfortunately, we can't give you a different price for an SMS. The ... Cliff Blade Amiela InvoicesClosed   Amelia   Updated February 24, 2022 at 11:45am   2 Most recent comment from Uroš Jovanović:Hello Cliff,Thank you for reaching out to us.You could log into the TMS Store and check the status of your current license. Please reach out to us if you need further assistance. anani Lawson error code 403 and lifetime subscriptionClosed Pre-purchase questions for Amelia   Updated February 24, 2022 at 9:59am   6 Most recent comment from Marko Davidović:Hello Anani,Since you have our license, please write to us in the Amelia category, not in the pre-purchase, so that your questions go to the right sector. We are sending you the plugin again in the at ... Tim Bethke Booking PricingClosed Pre-purchase questions for Amelia   Updated February 24, 2022 at 9:49am   2 Most recent comment from Marko Davidović:Hello Tim, Thank you for your interest in our product.Yes, of course, price per person is calculated automatically you even have the option to allow your customers to bring someone with you.As for add ... Ruben On-site button not translated to Dutch "Ter plekke"Closed   Amelia   Updated February 24, 2022 at 9:29am   4 Most recent comment from Marko Davidović:Hello Ruben,We are that our solution didn't work but we are glad to hear that you have managed to solve it.We thank you for your solution we will use it as a suggestion to anyone who prefers thi ... Moustafa Instructor listing on a pageClosed   Amelia   Updated February 24, 2022 at 9:06am   3 Most recent comment from [deleted]:Hi Moustafa Sorry for the delayed response. Technical functions: 01 - there's an integration with Elementor, please check out the attached article:Using Amelia in Elementor Popup02 - unfortunate ... stef van der velden different services different availabilityClosed   Amelia   Updated February 23, 2022 at 5:33pm   2 Most recent comment from Uroš Jovanović:Hello Stef,Thank you for reaching out to us.You can set the different working hours for different services for the same employee. Here is an example, you need to edit the working hours for the individ ... Jo Ormond Customer panelClosed   Amelia   Updated February 23, 2022 at 4:30pm   9 Most recent comment from Uroš Jovanović:Hello Jo,Unfortunately, that is the way Amelia functions at the moment, as the customers will need to click on the "Forgot the password" button to get the link to their email for password creation.In ...