As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Joshua Read Show/Hide Column Based on WP User RoleClosed Pre-purchase questions for wpDataTables   Updated March 1, 2022 at 10:48am   5 Most recent comment from Miloš Jovanović:- Hi, JoshuaI have conclusive information now regarding this.- Unfortunately, we can't create a solution as intended, in terms of one dynamic table having columns that can hide or show depending ... Pascal Conditional Logic for appointmentsClosed   Amelia   Updated February 28, 2022 at 5:55pm   2 Most recent comment from Uroš Jovanović:Hello Pasca,Thank you for reaching out to us.Unfortunately, there is no such option at the moment as you could only set the minimum capacity of a service as a conditional for the appointment.Please fe ... Bruce Amelia customer importClosed   Amelia   Updated February 28, 2022 at 3:43pm   2 Most recent comment from Uroš Jovanović:Hello Bruce,Thank you for reaching out to us.At the moment, it is not possible to import the customers into Amelia. We have a plan to add this feature in one of the future updates, but at the moment, ... andreas ebermann Plugin IssuesClosed   Amelia   Updated February 28, 2022 at 2:37pm   4 Most recent comment from Marko Davidović:Hello Andreas,We went to your site and we couldnt replicate any issues. As far as we can see Amelia is working as it should be in the back endAs well as on the front endIf this happens to you again pl ... Fore Booking feeClosed   Amelia   Updated February 28, 2022 at 1:50pm   4 Most recent comment from Marko Davidović:Hello Fore,We would be happy to help but like we said Amelia itself doesn't handle the payments so unfortunately, we can not help you with the fee for services. There is no way to do that at the ... Tim Book service per hourClosed   Amelia   Updated February 28, 2022 at 1:41pm   4 Most recent comment from Uroš Jovanović:Hello Tim,I would lie to you if I said anything specifically since there are a lot of feature requests and our developers develop a new feature based on the priority of the feature that is determined ... Sokratis Customer AppointmentsClosed   Amelia   Updated February 28, 2022 at 1:36pm   4 Most recent comment from Marko Davidović:Hello Sokratis,We thank you for your suggestion, we hope so too but we can not make any promises.If you have any more questions please feel free to open another ticket.We wish you all the best. Tania Hiatt TrafftClosed   Amelia   Updated February 28, 2022 at 1:20pm   2 Most recent comment from Marko Davidović:Hi Tania,Amelia and Trafft are two different (but similar) independent products. Amelia is a WordPress plugin while Trafft is SaaS. It all depends on your needs but you do not need and neither you can ... tashia cancellationClosed   Amelia   Updated February 28, 2022 at 1:19pm   6 Most recent comment from Uroš Jovanović:Hello Tashia,Can you please test it out now?Looking forward to your reply. Albert Mandatory ExtrasClosed   Amelia   Updated February 28, 2022 at 1:12pm   2 Most recent comment from Uroš Jovanović:Hello Albert,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... Felicia Dhanani shortcode or menu item?Closed   Amelia   Updated February 28, 2022 at 1:04pm   2 Most recent comment from Uroš Jovanović:Hello Felicia,Thank you for reaching out to us.Unfortunately, this is currently not possible with Amelia's built-in features.Please feel free to search through our feature suggestion page, and s ... Gregory SalesClosed Pre-purchase questions for wpDataTables   Updated February 28, 2022 at 11:56am   2 Most recent comment from Aleksandar Vuković:Hello GregoryThank you for your interest in our plugin.I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.wpDataTables can c ... Martinez Package on eventsClosed   Amelia   Updated February 28, 2022 at 11:19am   8 Most recent comment from Uroš Jovanović:Hello Ingo,Thank you for your feedback.What are you referring to as "events are not displayed in amelia dashboard"? The customer panel does show events with the price of the event.Looking forward to y ... Ahmed Sleiman Stock ChartClosed   wpDataTables   Updated February 28, 2022 at 10:49am   4 Most recent comment from Aleksandar Vuković:Hello AndrewWe haven't had that many requests about Stock Charts. You and Ahmed here are the only ones I can recall off the top of my head, so they are not that high up on our to-do list.You can ... Amy Multiple servicesClosed Pre-purchase questions for Amelia   Updated February 28, 2022 at 10:33am   2 Most recent comment from Uroš Jovanović:Hello Amy,Thank you for reaching out to us.Unfortunately, at the moment, there is no such feature of enabling multiple services to be chosen upon booking. We have this planned for implementation in on ...