Okay

Public Tickets

Heather R Zacny Deposit Fee/Custom NotificationClosed   Amelia   Updated September 9, 2021 at 11:45pm   4 Most recent comment from [deleted]:Heather,I meant there's no optional deposit payment: if you set a deposit, your Customers won't be able to choose between deposit payment and "usual" online payment.Best Regards. Mindy Admin Hour ChangeClosed   Amelia   Updated September 9, 2021 at 5:36pm   2 Most recent comment from [deleted]:Hi, Felipe,Thank you for choosing Amelia.Please note that the WP time zone should be set to the City format and not to the UTC format. In this case, daytime savings will be taken into consideration.P ... Eoin Fleming SUPPORT?Closed   Amelia   Updated September 9, 2021 at 5:29pm   2 Most recent comment from [deleted]:Hi, Eoin,Thank you for choosing Amelia.As far as I can see, my colleague responded to your ticket.We are working on improving our Support Service, and, hopefully, we will be able to provide our clien ... Arne De Belser How long before a pending payment slot is opened again.Closed   Amelia   Updated September 9, 2021 at 3:33pm   2 Most recent comment from [deleted]:Hi Arne!Thank you for reaching out to us.It should be automatic; please tell me, when they are in this unfinished state, on the payment page but not paying, does the booking show in Amelia > Appointme ... Lovis Kauf Appointment DurationClosed   Amelia   Updated September 9, 2021 at 3:16pm   2 Most recent comment from [deleted]:Hi Lovis,thank you for reaching out to usYou can change this by going to Amelia > Settings > General Settings, and change Time Slot Step to 45 minutes. Sebastien OpenstreetmapClosed   Amelia   Updated September 9, 2021 at 2:13pm   2 Most recent comment from [deleted]:Hi Sebastien,thank you for reaching out to usWe currently only have an integration with Google Maps, I'm afraid; however, I'll kindly ask you to add it as a feature suggestion on this page ... MusicaLille PackagesClosed   Amelia   Updated September 9, 2021 at 1:40pm   2 Most recent comment from [deleted]:Hi there,thank you for reaching out to usPackages feature is a part of Pro licence and Developer licence; as per your current purchase code you have attained Basic Lifetime licence, which does not com ... Alexandru Ene Rooms management, not LocationsClosed   Amelia   Updated September 9, 2021 at 12:56pm   6 Most recent comment from [deleted]:Alexandru,Haha, it's great to know that someone is so excited about coming features! Now we just have to add it as soon as possible!Best Regards.  Alexandru Ene Recurring AppointmentsClosed   Amelia   Updated September 9, 2021 at 12:34pm   18 Most recent comment from [deleted]:Alexandru,Sure!Let us know if you need any assistance.Best Regards. Jessica Images in Modal PopupClosed   Master-Detail Tables for wpDataTables   Updated September 9, 2021 at 12:02pm   2 Most recent comment from Aleksandar Vuković:Hello JessicaThank you for reaching out to us.Images can only be added in the Check-box filter but only if you add them as strings, like you said with: Adam Allowing employees to add customersClosed   Amelia   Updated September 9, 2021 at 11:42am   6 Most recent comment from [deleted]:Hi again, Numerica,I responded to the ticket that you opened, so I believe there is no need to duplicate the same information here. Looking forward to hearing from you.  LaPetiteImpertinence Packges/ServicesClosed   Amelia   Updated September 9, 2021 at 11:13am   6 Most recent comment from [deleted]:LaPetiteImpertinence,Sorry for the miasunderstanding.My colleague will proceed with the upgrade now.I will get back to you as soon as possible.Best Regards. Thessa Package possibilitiesClosed Pre-purchase questions for Amelia   Updated September 9, 2021 at 7:16am   4 Most recent comment from [deleted]:Hi Thessa,you can always limit how far in the future customer can book (eg. 1 week, 3 weeks), so they wouldn't be able to book the recurrences too far in advance. Nick Activate plugin failsClosed   Amelia   Updated September 9, 2021 at 7:02am   6 Most recent comment from [deleted]:Sure, Nick; please do contact back if neededIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Pascal Changing .ics file's nameClosed   Amelia   Updated September 8, 2021 at 11:21pm   2 Most recent comment from [deleted]:Hi, Pascal,Thank you for choosing Amelia.I'm afraid, at the moment it's not possible to change ICS files.This feature is on our to-do list for future updates. However, you can speed the pro ...