As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Jeffrey Is it possible send data with Amelia webhook with another plugin？Closed   Amelia   Updated February 22, 2022 at 11:22am   4 Most recent comment from Jeffrey:Thank you for letting me know, have a great day! :) Brad Ward Ward Outlook 2-way syncClosed   Amelia   Updated February 22, 2022 at 10:23am   6 Most recent comment from Marko Davidović:Hello Brad,We are glad to hear that your calendar is working now.If your employee work from let's say 09 am to 17 pm and you have appointment in your calendar from 13 pm to 14 pm those time slots ... Tiziana Tinnirello ameliaemployeepanelClosed   Amelia   Updated February 22, 2022 at 10:15am   2 Most recent comment from Marko Davidović:Hello Tiziana, Thank you for purchasing our product, and for reaching out to us.I'm afraid that we didn't quite get what exactly is the issue. Can you please explain to us in a little more d ... Samantha Santimaw Global Search OptionClosed   wpDataTables   Updated February 22, 2022 at 10:14am   6 Most recent comment from Miloš Jovanović:You're welcome, Samantha.If anything else happens that we might assist with, or provide guidance, let us know. Thanks. Clémence Tillerot events dateClosed   Amelia   Updated February 22, 2022 at 9:58am   6 Most recent comment from Uroš Jovanović:Hello Clémence,Glad to hear that we were able to assist you.Feel free to contact us if you have any other questions. Jamon Scott Plan required to have Stripe payment option.Closed Pre-purchase questions for Amelia   Updated February 22, 2022 at 9:56am   2 Most recent comment from Marko Davidović:Hello Jamon, Thank you for your interest in our product.Yes, it is and you can also use WooCommerce, Mollie, PayPal, and the onsite options. The only feature that is not included in the basic license ... Howard Weng One service machine with multiple employeesClosed   Amelia   Updated February 22, 2022 at 9:55am   20 Most recent comment from Aleksandar Vuković:Hello AllanOur team is currently working on Resource Booking and Capacity Per Location. It should be complete by June, but I can't make that promise, as a lot of things can postpone the release.W ... Henriette Link for resetting password does not workClosed   Amelia   Updated February 22, 2022 at 9:19am   4 Most recent comment from Marko Davidović:Hello Henriette, We are glad that everything has been sorted out. If you have any more questions please feel to open another ticket. Guy Booking frequencyClosed   Amelia   Updated February 22, 2022 at 9:16am   4 Most recent comment from [deleted]:Hi GuyPlease update your Amelia plugin to the latest version.Please check out the attached article, if you need some help with it: Updating the plugin to the latest versionIf you have any more issues ... Eric Brulmans Google calendar not synchronized correctlyClosed   Amelia   Updated February 22, 2022 at 8:47am   2 Most recent comment from Marko Davidović:Hello Eric, Thank you for purchasing our product, and for reaching out to us.We are not aware of any issues and we didn't receive any tickets about some issues with Google Calendar. Our remove G ... Parag Dighe Notification to multiple employeesClosed Pre-purchase questions for Amelia   Updated February 22, 2022 at 7:51am   2 Most recent comment from [deleted]:Hi ParagI can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/2986870 For future reference, please don't open mult ... Parag Dighe Notification to multiple employeesClosed Pre-purchase questions for Amelia   Updated February 22, 2022 at 7:49am   2 Most recent comment from [deleted]:Hello ParagThank you for reaching out to us.There's an option "Send all notifications to additional addresses" in Amelia / Settings / Notifications. You can add your Amelia Manager's email t ... Keith Mason Does Amelia integrate with any e-ticket systems?Closed Pre-purchase questions for Amelia   Updated February 22, 2022 at 7:46am   2 Most recent comment from [deleted]:Hello KeithI am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.Please feel free to search through our feature suggestion pa ... Keith Richardson Show all Appointments in Month CalendarClosed Pre-purchase questions for Amelia   Updated February 22, 2022 at 7:35am   9 Most recent comment from Marko Davidović:Hello Keith,We would suggest that you subscribe to our newsletter so that you can stay informed about our newest updates and implementation.We wish you all the best. Prateek Biyani Email used for email notifications not changingClosed   Amelia   Updated February 22, 2022 at 7:33am   4 Most recent comment from Marko Davidović:Hello Prateek, We are glad that everything has been sorted out. If you have any more questions please feel to open another ticket.