As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Sokratis Customer PanelClosed   Amelia   Updated February 28, 2022 at 7:09am   2 Most recent comment from Marko Davidović:Hello Sokratis, Thank you for purchasing our product, and for reaching out to us. I can see that this is a duplicate ticket, and we already covered this topic in another ticket. For future reference, ... samantha wakefield custom field back end onlyClosed   Amelia   Updated February 28, 2022 at 7:06am   2 Most recent comment from Marko Davidović:Hello Samantha, Thank you for purchasing Amelia, and for reaching out to us. Yes you can create a custom field that will show on the front and it doesn't need to be confusing you can make that f ... Doug Colpitts two frontend displaysClosed   wpDataTables   Updated February 27, 2022 at 7:21pm   4 Most recent comment from Miloš Jovanović:Hey, DougYou're welcome.If there is anything else we can assist with or advise, don't hesitate to contact us.May I ask you for a small favour if you don’t mind?  Can you, please, leave a ... Wilhelm Design of tableClosed   wpDataTables   Updated February 25, 2022 at 7:25pm   29 Most recent comment from Miloš Jovanović:Hey, WilhelmI am delighted to hear that this has been resolved. Thank you for letting us know.Anything else that we could assist with, don't hesitate to create new tickets. Have an awesome weeke ... Luisa Braga Not working with elementorClosed   Amelia   Updated February 25, 2022 at 5:52pm   28 Most recent comment from Aleksandar Vuković:You're welcome Luísa.I'm glad I could help!My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the  ... JDuttlinger Add day to the Event List Booking FormClosed   Amelia   Updated February 25, 2022 at 5:43pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’ ... Rosetta Facciolini How can I count single people in the slot appointment listClosed   Amelia   Updated February 25, 2022 at 4:31pm   4 Most recent comment from Uroš Jovanović:Hello Rosetta,There is currently no option to display the number of people that have booked appointments on the appointment page.Please feel free to search through our feature suggestion page, and se ... Achref Add loading message until table is full loadedClosed   wpDataTables   Updated February 25, 2022 at 3:47pm   2 Most recent comment from Miloš Jovanović:Hi, AchrefThank you for your purchase- This is a feature that a few others already asked for, and our developers are working to add it to one of our updates. Unfortunately, they didn't finish it ... Martinez Differents price for serviceClosed   Amelia   Updated February 25, 2022 at 2:47pm   3 Most recent comment from Uroš Jovanović:Hello Martinez,Thank you for reaching out to us.This feature if custom prices will be implemented in one of the future updates, but I cannot provide you with the ETA at the moment on when this will be ... JDuttlinger Event Booking DeleteClosed   Amelia   Updated February 25, 2022 at 2:45pm   2 Most recent comment from Marko Davidović:Hello, Thank you for purchasing our product, and for reaching out to us.If it has booked 5 times one event, you can delete it in one go, just select the attendees 5 times and delete. If he booked 5 d ... Stine Bjerregaard Failed SMSClosed   Amelia   Updated February 25, 2022 at 2:42pm   2 Most recent comment from Uroš Jovanović:Hello Stine,Thank you for reaching out to us.There may have been an issue with the SMS service, I can see that the last SMS notification has been sent out, can you please confirm if the issue is still ... Daniel Cragin RefundClosed   Amelia   Updated February 25, 2022 at 2:10pm   2 Most recent comment from [deleted]:Hello DanielSorry to hear that.Please log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on the right-hand side of the license you want to submit a refund reques ... Carlos Torres MultipriceClosed   Amelia   Updated February 25, 2022 at 1:52pm   6 Most recent comment from Marko Davidović:Hello Carlos,We would love to help but unfortunately, there is no other way with the plugin's built-in features.If you have any more questions please feel free to open another ticket. We wish you ... Darren Frantz package purchased notificationClosed   Amelia   Updated February 25, 2022 at 1:33pm   6 Most recent comment from Marko Davidović:Hello Darren,We have just tested your notification and we couldn't replicate the issue. They work just fine we are sending you a screenshot where you can see that we got an email informing us tha ... Olivier Tilkin Employee working in 2 locationsClosed   Amelia   Updated February 25, 2022 at 1:05pm   4 Most recent comment from Uroš Jovanović:Hello Olivier,Glad to hear that the issue has been resolved.Feel free to contact us if you have any other questions.