As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

Lo Display errorClosed   Amelia   Updated February 22, 2022 at 7:21am   2 Most recent comment from [deleted]:Hi LoSince we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/2980440, I close this one. For future reference, please don't open multiple tickets with the same ... Andres Hernandez Plugin doesn`t workClosed   Powerful Filters for wpDataTables   Updated February 21, 2022 at 6:20pm   3 Most recent comment from Miloš Jovanović:Hi, Andres - Thank you for reaching out to us. We can see that you found a couple of things that we can work on improving, thank you for that. We appreciate every suggestion that can help improve our ... Karen Available dates & times not showingClosed   Amelia   Updated February 21, 2022 at 5:12pm   3 Most recent comment from Stanislav Snagovskiy:Hello Karen, Thank you for reaching out to us.We are glad you were able to resolve your issue.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly ... Nadav Kavalerchik Pie chart of text valuesClosed   wpDataTables   Updated February 23, 2022 at 2:49pm   5 Most recent comment from Miloš Jovanović:Hey, Nadav. - Here is what we came up with. Considering that pie charts can't have more than two columns... For example, if you'd like something like this  - 40% Paris, 60% London, you wou ... Agustin Castillo CompatibilityClosed Pre-purchase questions for Amelia   Updated February 21, 2022 at 3:17pm   2 Most recent comment from Uroš Jovanović:Hello Agustin,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com//ticket/2985192/ For future reference, please don't op ... Muhammad Qasim What is needed after purchasing Amelia packageClosed Pre-purchase questions for Amelia   Updated February 21, 2022 at 3:04pm   2 Most recent comment from [deleted]:Hello MuhammadThank you for reaching out to us.The Lite version needs to be deactivated/deleted after you'd purchase the plugin, and the full version installed to be able to activate the license ... alexander Simon calendar display FrontendClosed Pre-purchase questions for Amelia   Updated February 21, 2022 at 3:00pm   2 Most recent comment from Stanislav Snagovskiy:Hello Alexander, Thank you for reaching out to us.Please take a look at the demo of the Employee Front-end panel here: https://healthcare.wpamelia.com/employee-panel/ and docs are here: https://wp ... hasnain table reservationClosed Pre-purchase questions for Amelia   Updated February 21, 2022 at 2:36pm   5 Most recent comment from Marko Davidović:Hi Hasnain, We do not keep track of our customers who use Amelia for restaurant booking or we would gladly help and sent it to you.As for packages of services, this is the only feature that is not i ... van Uden extended rsvpClosed Pre-purchase questions for Amelia   Updated February 21, 2022 at 1:38pm   4 Most recent comment from Uroš Jovanović:Hello van Uden,Unfortunately, that is currently not possible with Amelia's built-in features, as the only information that is displayed are the already booked spots.Feel free to contact us if you ... Shala Frontend EditingClosed Pre-purchase questions for wpDataTables   Updated February 21, 2022 at 12:55pm   4 Most recent comment from Miloš Jovanović:Hi, ShalaHere are the licence types that we provide :Basic - Provides you with a purchase code that can be activated on one domain and an unlimited number of subdomains; Pro - Provides you with a ... Jan Starosta Charts with variablesClosed   wpDataTables   Updated February 21, 2022 at 12:30pm   2 Most recent comment from Aleksandar Vuković:Hello JanThank you for your purchase.Charts depend on the table as a data source, so the data the table displays is what will be plotted on the chart.Variables in the query are going to be replaced at ... Antonio Ropero Work HoursClosed   Amelia   Updated February 21, 2022 at 12:10pm   2 Most recent comment from Marko Davidović:Hello Antonio, Thank you for purchasing our product, and for reaching out to us, but unfortunately, the plugin cannot be used for multi-day bookings. It's currently limited to appointments and se ... masa77 %employee_full_name% Email Placeholder(Event next day reminder to customer) not workingClosed   Amelia   Updated February 21, 2022 at 12:08pm   9 Most recent comment from Aleksandar Vuković:Hello Fred.This issue has been fixed in April, 2021, with version 3.2:BugFix: Fixed issue with employee’s placeholders in the Event Next Day Reminder notification SYS support CapabilitiesClosed   Amelia   Updated February 21, 2022 at 11:51am   8 Most recent comment from Uroš Jovanović:Hello Marteen,Thank you for clearing that up.Unfortunately, unless you assign an Amelia role, you will not be able to add capabilities to the user that wants to access the Amelia configuration, since ... Agustin Castillo CompatibilityClosed Pre-purchase questions for Amelia   Updated February 21, 2022 at 11:46am   2 Most recent comment from Marko Davidović:Hello Agustin, Thank you for purchasing our product, and for reaching out to us.We would love to help you but we are not aware that we have any conflict with this plugin and theme and we also do not k ...