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Public Tickets

Jonathan Jensen After hours fee on appointmentsClosed Pre-purchase questions for Amelia   Updated September 8, 2021 at 10:27pm   2 Most recent comment from [deleted]:Hi again, Jonathan,I already responded to this question under the other ticket that you have, so I believe there's no need to duplicate this info here.Please feel free to ask any other questions ... Magdalena Search Booking view customizeClosed   Amelia   Updated September 8, 2021 at 5:26pm   2 Most recent comment from [deleted]:Hi, Magda,Thank you for choosing Amelia.1. I'm afraid, this option is not available in the Search view. If you want unavailable days to be crossed out, you should use the catalog or the Step-by- ... Danilo Gonella Purchase of consecutive serviceClosed   Amelia   Updated September 8, 2021 at 5:23pm   2 Most recent comment from [deleted]:Hi, Danilo,Thank you for choosing Amelia.I’m afraid it's not possible to set custom duration in Amelia at the moment. Probably it can be achieved with Extras: for example, you can set Service ... Fabienne Zanette Required fieldsClosed   Amelia   Updated September 8, 2021 at 5:16pm   2 Most recent comment from [deleted]:Hi, Fabienne,Thank you for choosing Amelia.Please enable the "Set a phone number as a mandatory field" option in Amelia -> General Settings, and then please make sure that this field is enabled on th ... Heather R Zacny Pass through data from AmeliaClosed   Amelia   Updated September 8, 2021 at 4:57pm   2 Most recent comment from [deleted]:Hi, Heather,Thank you for choosing Amelia.How did you configure it the way your Customers are being redirected to the form? You just used a redirect link to the form, or you set it through webhooks?A ... West Island Recreation Bringing anyone with you? LimitClosed   Amelia   Updated September 8, 2021 at 1:32pm   3 Most recent comment from [deleted]:Hi there!Thank you for reaching out to usYes, I'm afraid that the bar size reduces with the amount of data displayed; I will make note of this to the developers.If you have any further questions ... Howard Weng The appointment csv is not exported data using Amelia Manager roleClosed   Amelia   Updated September 8, 2021 at 12:45pm   4 Most recent comment from [deleted]:Thank you for letting us know Howard!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Irfan Same day Multiple recurring AppointmentClosed   Amelia   Updated September 8, 2021 at 12:40pm   2 Most recent comment from [deleted]:Hi Irfan,thank you for reaching out to us.Recurring services can only be set to daily, meaning that they can repeat every day at the same time.You can offer your clients multiple bookings via Packages ... West Island Recreation Making use of the translationsClosed   Amelia   Updated September 8, 2021 at 12:25pm   2 Most recent comment from [deleted]:Hi there,thank you for reaching out.In order to use this function you would need a plugin like WPML for example (any multilanguage plugin will be good, but that one is the most used one among our clie ... elaine Hide Gender and DOBClosed   Amelia   Updated September 8, 2021 at 12:22pm   2 Most recent comment from [deleted]:Hi Elaine!If you're exporting directly from Amelia events you can deselect gender and date of birth:Click on attendeesClick on Export iconNew menu will open when you can uncheck these two Paulo Download new versionClosed   Amelia   Updated September 8, 2021 at 12:05pm   5 Most recent comment from [deleted]:Hi Paulo,thank you for letting us know; I'm glad you have found a way.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Melvin Brea Password recoveryClosed   Amelia   Updated September 8, 2021 at 11:32am   2 Most recent comment from [deleted]:Hi, Melvin,Thank you for choosing Amelia. If you want your Customers to access their profiles on the front-end Customer panel, you need to create a Customer panel and include %customer_panel_url% pl ... Will Bridges Add a Deposit Payment OptionClosed   Amelia   Updated September 8, 2021 at 11:06am   8 Most recent comment from [deleted]:Will,Thank you for letting us know that the issue was resolved.Sorry for missing that. Unfortunately, we don't have any App at the moment. Developing an App is on our to-do list. However, you ca ... Tom Reminder 48 hrs beforeClosed   Amelia   Updated September 8, 2021 at 10:40am   4 Most recent comment from [deleted]:You are most welcome If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  DEBRA MOE No matching records - SQL Query - Can't uncheck server side processing.Closed   wpDataTables   Updated September 8, 2021 at 9:28am   5 Most recent comment from [deleted]:Hi DebraThank you for confirming that, yes the size of the table is the reason why it cannot be turned off.If your table is large, it is much better to port it to a different format, or – even bette ...