Public Tickets
Clara
Booking and payment questionsClosed
Amelia
Updated November 6, 2021 at 10:50am
2
Most recent comment from [deleted]:Hi Clara!Thank you for reaching out Sure, I will be happy to advise:1. Sure, each client will receive a confirmation individually; doesn't matter that it's a group appointment, with notific ...
Benjamin
User Role Settings Overwritten After Amelia UpdateClosed
Amelia
Updated November 7, 2021 at 10:33am
9
Most recent comment from [deleted]:Hi Benjamin!Can you clone your website?
If yes - I'll ask you to install the Duplicator plugin. It will generate a couple of files that you can send me (along with the log-in credentials), and ...
Simone Ricucci
Password ForgotClosed
Amelia
Updated November 5, 2021 at 2:56pm
2
Most recent comment from [deleted]:Hi Simone,thank you for reaching out to usForgot Password option has been added for logging into Employee Panel, in our latest update 4.3. Is this the current version of Amelia you have?If not please ...
Laura Fetherstonhaugh
SMS no longer sendingClosed
Amelia
Updated November 5, 2021 at 2:34pm
5
Most recent comment from Mikkel:Hi Alek
Sounds fine :-)You will write to me in PRIVATE TICKET #2893853 ?
Sheldon James
CurrencyClosed
Amelia
Updated November 5, 2021 at 2:01pm
4
Most recent comment from Aleksandar Vuković:Hello SheldonIn v4.3 you can change the currency symbol in Amelia Settings/Payments:
Sabrina C Michaud
Employee panelClosed
Amelia
Updated November 5, 2021 at 1:55pm
5
Most recent comment from [deleted]:It was automatic with the update in some cases, I'm afraid; I do apologize for the inconvenience, Sabrina.If you have any further questions or issues, please feel free to open a new ticket, and w ...
Shontelle Bryan
Woocommerce integrationClosed
Amelia
Updated November 5, 2021 at 1:08pm
2
Most recent comment from [deleted]:Hi Shontelle,thank you for reaching out to usAmelia does not have an invoicing option so this goes directly from WooCommerce; all that can be setup regarding this from Amelia's side is filling ou ...
Raphaël Marlec
Appointment Rescheduled without our intervention ourClosed
Amelia
Updated November 5, 2021 at 12:55pm
4
Most recent comment from [deleted]:Hi Raphaël,thank you for letting me know!In that case, please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the in ...
Carmelo Caruso
filters showing they're activeClosed
wpDataTables
Updated November 5, 2021 at 12:04pm
5
Most recent comment from [deleted]:Hi Carmelo I agree that would be a useful feature thank you for the suggestion.
I'll kindly ask you to add it as a feature suggestion on this page.
Features are pushed up on our "to-do" li ...
Lauren
Booking stepsClosed
Amelia
Updated November 5, 2021 at 10:27am
2
Most recent comment from Marko Davidović:Hello Lauren,
Thank you for purchasing Amelia, and for reaching out to us.In [ameliacatalog] they first choose the category, then the service. There is no category in [ameliabooking]. If you want to h ...
Abby
Package Appointment timesClosed
Amelia
Updated November 5, 2021 at 9:55am
5
Most recent comment from [deleted]:Hi Abby,
thank you for the screenshots!
In that case, please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the insid ...
Clara
Google smtpClosed
Amelia
Updated November 5, 2021 at 9:32am
5
Most recent comment from Marko Davidović:Hello Clara,Hopefully, it will all work out when you change it back to PHP mail. Don't worry we will close it for you.If you have any questions in the future please don't hesitate to write ...
SERGEY STAROVEROV
Restricting Recording ResourcesClosed
Pre-purchase questions for Amelia
Updated November 5, 2021 at 9:32am
4
Most recent comment from [deleted]:Hi Sergey,thank you for more details!You could connect all 3 employees to the same Google or Outlook calendar, however, what will happen is that if one employee is booked for any service at, let' ...
Franz
Endless loading on Mobile PhoneClosed
Pre-purchase questions for Amelia
Updated November 5, 2021 at 8:13am
5
Most recent comment from [deleted]:Hi Franz,thank you.Please make sure that all cache on your Chrome on mobile is purged; please Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could ...
Felipe
Woocommerce Inputs from AmeliaClosed
Amelia
Updated November 4, 2021 at 3:48pm
2
Most recent comment from [deleted]:Hi Felipe,thank you for reaching out to usYou can change these labels using POEDIT or Loco Translate easily. I suggest installing Loco Translate, since it's within WordPress and it has a simple ...