Public Tickets
Chris
About Amelia's existing functionalitiesClosed
Pre-purchase questions for Amelia
Updated November 10, 2021 at 12:34pm
2
Most recent comment from Marko Davidović:Hello Chris,
Thank you for your interest in our product.
Currently, there is no such feature built-in in Amelia. Appointments cant be booked based on your client's tag. You can enable for your e ...
James Jelkin
Exporting/backup/restoreClosed
Amelia
Updated November 10, 2021 at 12:26pm
5
Most recent comment from Marko Davidović:Hello James,
Thank you for purchasing Amelia, and for reaching out to us.If you want to back-up Amelia, you can export all "wp_amelia" tables from the database, and then when you re-install the plugin ...
Paul Sallaway
How does Amelia handle Daylight savings time changesClosed
Amelia
Updated November 10, 2021 at 12:12pm
7
Most recent comment from [deleted]:You are most welcome
If there is anything else we can assist you with please don't hesitate to open a new ticket.
Have a wonderful day!
Pepe
The services do not appear in the front-endClosed
Amelia
Updated November 10, 2021 at 12:11pm
2
Most recent comment from [deleted]:Hi PepeThank you for reaching out to us.Please check these points:
1. Are these services visible on the site?
2. If they are, is the employee assigned to these services?
3. If he is, check his worki ...
Mike Harris
Handling :Area" bookingClosed
Amelia
Updated November 10, 2021 at 11:52am
4
Most recent comment from [deleted]:Hi Mike,I'm glad it helped; If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
WILLIAM Z SHELLEY
Some time slots not showing on calendarClosed
Amelia
Updated November 10, 2021 at 11:17am
2
Most recent comment from [deleted]:Hi William,thank you for reaching out to usThank you for your patience as we worked to get back to you, we apologize for the delay, due to a high volume of tickets our team has received, our response ...
Jose Luis
Slow presentation options in a formClosed
wpDataTables
Updated November 10, 2021 at 11:08am
2
Most recent comment from [deleted]:Hi JoseThank you for reaching out to us.Can you please show us the query used to create the table? Do you have the same issue with server side processing off?Can you provide us with a link to the fro ...
Vartan N
Step 1 & 2 missing fieldsClosed
Amelia
Updated November 10, 2021 at 11:04am
2
Most recent comment from [deleted]:Hi VartanThank you for reaching out to us.Please check if this option is disabled in your Customize tab, when you click on the edit icon next to the desired field
James Yang
calculating datesClosed
wpDataTables
Updated November 10, 2021 at 10:47am
3
Most recent comment from [deleted]:Hi JamesThank you for reaching out to us.Unfortunately, this can't be done out-of-the-box with the plugin. Our Formula columns can only calculate numerical data (integers and floats), but it can& ...
Mehmet Soysal
Service longer than 24hClosed
Amelia
Updated November 10, 2021 at 10:08am
4
Most recent comment from [deleted]:Hi Mehmet,thank you for contacting backThank you for your patience as we worked to get back to you, we apologize for the delay, due to a high volume of tickets our team has received, our response time ...
Jaclyn Malleck
questions about customizationClosed
Pre-purchase questions for Amelia
Updated November 10, 2021 at 8:07am
2
Most recent comment from Marko Davidović:Hello Jaclyn,
Thank you for your interest in our product.
Please feel free to ask us whatever you want.
Marc Hammoud
customer noteClosed
Amelia
Updated November 9, 2021 at 10:33pm
4
Most recent comment from Aleksandar Vuković:Unfortunately, Marc, Liza no longer work with us, but we are thankful that she's been a part of TMS. The service she provided was great and truly appreciated.
bengolfrates
WP user syncClosed
Amelia
Updated November 9, 2021 at 6:01pm
3
Most recent comment from [deleted]:Hi there
Thank you for the insight. It is a quite basic integration at the time being, we are collecting all useful information and insight on how to make it better in the future.
This has been forwar ...
Callum Staley
Custom FieldClosed
Amelia
Updated November 9, 2021 at 5:53pm
2
Most recent comment from [deleted]:Hi CallumThank you for reaching out to us.Unfortunately it is not possible to set a number of times the custom field will appear. The only thing that comes to mind is creating a separate service for ...
Rufaidh
Theme ProblemClosed
Amelia
Updated November 9, 2021 at 5:34pm
3
Most recent comment from [deleted]:Hi RufaidhThank you for reaching out to us.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.
Can you ...