As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Armin MailChimpClosed   Amelia   Updated March 3, 2022 at 5:59pm   2 Most recent comment from Uroš Jovanović:Hello Armin,Thank you for reaching out to us.Yes, of course. You can use any automation tool that allows you to integrate other applications with Amelia, but in our documentation, we will explain con ... Patrick Sheehan pre purchase questionClosed Pre-purchase questions for Amelia   Updated March 3, 2022 at 5:28pm   8 Most recent comment from Uroš Jovanović:Hello Patrick,Glad to hear that.Feel free to contact us if you have any other questions regarding the Amelia plugin. Eimantas About employeesClosed Pre-purchase questions for Amelia   Updated March 3, 2022 at 4:51pm   2 Most recent comment from Marko Davidović:Hello Eimantas, Thank you for your interest in our product.Currently, only Admin has the permission to delete anything inside the plugin.But employees can manage their appointments - this option allow ... swan arnoult Issue with one form tagClosed   Amelia   Updated March 3, 2022 at 4:47pm   8 Most recent comment from Uroš Jovanović:Hello Swan, Thank you for providing us with the update.We have passed this issue to our developers and we will provide you with an update as soon as we have one.Thank you for your patience. Marion paymentClosed Pre-purchase questions for Amelia   Updated March 3, 2022 at 4:13pm   2 Most recent comment from Uroš Jovanović:Hello Marion,Thank you for expressing interest in purchasing the Amelia plugin.There is currently no such option to set two different payment owners, but we have a plan to add this feature in one of t ... Scott ShortCodeClosed   wpDataTables   Updated March 3, 2022 at 4:00pm   4 Most recent comment from Miloš Jovanović:Hey, Scott.You're welcome, no problem at allAnything else that we could assist with, don't hesitate to create new tickets.- May I ask you for a small favour if you don’t mind?  If you co ... Christopher Color customizationClosed   Amelia   Updated March 3, 2022 at 3:33pm   2 Most recent comment from Marko Davidović:Hello Christopher, Thank you for purchasing our product, and for reaching out to us.Unfortunately no currently, there is no such feature built-in. Some of those things cant be altered I'm afraid ... Arndt Cell font colorClosed   wpDataTables   Updated March 3, 2022 at 2:34pm   2 Most recent comment from Miloš Jovanović:Hi, ArndtThanks for showing interest in WpDataTablesYou can use conditional formatting to assign a CSS class to a specific cell, then add a custom CSS that would change the style of the cell as you w ... Richard LAURENT Email NotificationsClosed   Amelia   Updated March 3, 2022 at 2:17pm   10 Most recent comment from Marko Davidović:Hello Richard,Thank you very much, it means a lot to us. As a small token of gratitude, we are sending you this SMS code 10F84C82.If you have any more questions in the future please feel free to open ... Stefano Petruzzellis Book multiple servicesClosed   Amelia   Updated March 3, 2022 at 1:42pm   2 Most recent comment from Marko Davidović:Hello Stefano, Thank you for purchasing our product, and for reaching out to us.Unfortunately, it is not possible to book multiple services at once except with our package option. You can add extras ... Jimbo Clark events that cross midnightClosed   Amelia   Updated March 3, 2022 at 12:46pm   9 Most recent comment from Uroš Jovanović:Hello Jimbo,I am unable to log into your website, as the username/email seems to be wrong.Which changes have you performed to your Google Calendar exactly?Looking forward to your reply. Anna booking options, video and membershipClosed Pre-purchase questions for Amelia   Updated March 3, 2022 at 10:36am   2 Most recent comment from Uroš Jovanović:Hello Anna,Thank you for expressing interest in purchasing the Amelia plugin.Amelia has integration with Zoom and it enables employees and customers to receive an email with a link for the zoom meeti ... Lynn Ackerman Replacing free plugin with premium downloadClosed Pre-purchase questions for wpDataTables   Updated March 3, 2022 at 10:36am   3 Most recent comment from Miloš Jovanović:Hi, Lynn AckermanI am delighted to hear that this has been resolved. Thank you for letting us know.Anything else that we could assist with, don't hesitate to create new tickets. Have a great day ... Muhammad Khan Inquiry for Best Suited PlanClosed Pre-purchase questions for Amelia   Updated March 3, 2022 at 9:54am   4 Most recent comment from Uroš Jovanović:Hello Muhammad,Unfortunately, the local installation will still be treated as an active domain, but you could install it locally and then migrate it to the live website. When you are moving on live s ... Rebecca Tully URGENT - CANNOT UPDATE AMELIA DESPITE LICENCEDClosed   Amelia   Updated March 3, 2022 at 9:51am   17 Most recent comment from Uroš Jovanović:Hello Rebecca,Now I can see what issue you are dealing with, unfortunately, I cannot troubleshoot the problem without looking at it. Can you please install the latest version of the plugin that is at ...