As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Temper A Set Price(flat fee) of an appointment regardless of capacityClosed   Amelia   Updated March 2, 2022 at 1:42pm   6 Most recent comment from Marko Davidović:Hello,I'll kindly ask you to add it as a feature suggestion on this page.  Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having you ... Robert Emanuel amelia dataClosed   Amelia   Updated March 2, 2022 at 1:07pm   2 Most recent comment from Marko Davidović:Hello Robert, Thank you for purchasing our product, and for reaching out to us.You will need to migrate the data by yourself. The best advice that we can give you is that when you are moving data is t ... charles so Upgrade paid but Pro features not availableClosed   Amelia   Updated March 2, 2022 at 1:05pm   4 Most recent comment from Uroš Jovanović:Hello Charles,Glad to hear that.Feel free to contact us if you have any other questions. Anni Language versionsClosed Pre-purchase questions for Amelia   Updated March 2, 2022 at 12:33pm   4 Most recent comment from Marko Davidović:Hello Anni, Amelia is multilingual, and Amelia inherits the language from WordPress, which language you select that will be your default backend language. But on the front end for your customers, you ... Cathan Employee ManagementClosed   Amelia   Updated March 2, 2022 at 12:05pm   2 Most recent comment from Marko Davidović:Hello Cathan, Thank you for purchasing our product, and for reaching out to us.You can assign an employee to multiple locations in Amelia now you just have to assign an employee to different locations ... René Stäblein Font colour in Data TableClosed   wpDataTables   Updated March 2, 2022 at 11:28am   5 Most recent comment from Miloš Jovanović:Hi, Rene - The only chart engine that provides a built-in setting to change this colour is Apex charts. If you use this engine, here is the setting to change the chart text colour. Other chart engin ... Kevin Translation issueClosed   Amelia   Updated March 2, 2022 at 10:31am   12 Most recent comment from Uroš Jovanović:Hello Kevin,Glad to hear that the issue has been resolved.Feel free to contact us if you have any other questions. Josh RefundClosed   Amelia   Updated March 2, 2022 at 10:22am   10 Most recent comment from Uroš Jovanović:Hello Josh,Hope you get your money back shortly.Reach out to us if you have any other questions. Mr Nerijus Bosas White label and competition with BookneticClosed   Amelia   Updated March 2, 2022 at 10:16am   2 Most recent comment from Uroš Jovanović:Hello Nerijus,Thank you for reaching out to us.There are plenty of new features that our developers are working on and those will be implemented with each new release of the Amelia plugin. In regards ... James Lowell Sambadoo AutofillClosed Pre-purchase questions for wpDataTables   Updated March 2, 2022 at 10:11am   4 Most recent comment from Miloš Jovanović:Hi, JamesNot a problem at all.We will proceed to reply to the other ticket. Thank you You too, have a good one Linus Lancin Paginate the table based on values?Closed   wpDataTables   Updated March 2, 2022 at 10:05am   6 Most recent comment from Aleksandar Vuković:Well, yes, Linus, that's the logic of the plugin. The filter can't be applied if Filtering is disabled for the table.That is why I mentioned this in the initial response:If you want to preve ... Shawn D Sonnier Changing hostClosed   Amelia   Updated March 2, 2022 at 9:55am   5 Most recent comment from Uroš Jovanović:Hello Shawn,Glad to hear that.Please find the latest version of the plugin attached and provide me with an update if there are any issues with the Amelia plugin after the update. Ranjan pre purchse questionClosed Pre-purchase questions for Amelia   Updated March 2, 2022 at 8:25am   2 Most recent comment from Marko Davidović:Hello Ranjan, Thank you for your interest in our product. The layout of the booking page can not be changed. We have a customized section where you can add custom fields, change the label, change col ... Hannah Recurring EventsClosed   Amelia   Updated March 2, 2022 at 7:21am   4 Most recent comment from Marko Davidović:Hello Hannah,We are glad to hear that you have found a solution. If you have any more questions please feel free to open another ticket. Adrian Removing buffer time for specific appointments?Closed   Amelia   Updated March 1, 2022 at 8:51pm   2 Most recent comment from Uroš Jovanović:Hello Adrian,Thank you for reaching out to us.That workaround is fine, as the change of the buffer time settings will not affect the already-created appointments.Please reach out to us if you have any ...