As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Rob Huurman Create invoiceClosed   Amelia   Updated March 4, 2022 at 2:43pm   2 Most recent comment from Marko Davidović:Hello Rob, Thank you for purchasing our product, and for reaching out to us.Unfortunately, this is not possible Amelia does not have the option to send an invoice to the customer. I'll kindly ask ... Denis define height in calendar container to see more eventsClosed   Amelia   Updated March 4, 2022 at 2:35pm   2 Most recent comment from Marko Davidović:Hello Denis, Thank you for purchasing our product, and for reaching out to us.Unfortunately, this cannot be changed at the moment, even with custom CSS, we would be happy to send you the code, but at ... Julie Rogers Tax exempt needed pleaseClosed Pre-purchase questions for wpDataTables   Updated March 4, 2022 at 2:21pm   4 Most recent comment from Uroš Jovanović:Hello Julie,When it comes to sales tax exemption certificates, currently the process is as follows. Once a customer has paid for an invoice they have been issued, Paddle will manually review the custo ... Diego Insaurralde malfunctionClosed   Amelia   Updated March 4, 2022 at 2:18pm   4 Most recent comment from Marko Davidović:Hello Diego,You mentioned that the customer does not receive a link to the customer panel in your first message. You didn't tell us anything about the notifications. If all your notifications don ... Demetric Ford wpDataChartsClosed   wpDataTables   Updated March 4, 2022 at 2:16pm   2 Most recent comment from Aleksandar Vuković:Hello DemetricSomething like this is not possible with the built-in features of chart engines, but you would be able to do this with some wpDataCharts callbacks.  Every chart exposes several options ... Rachid ZAIRI Way to display valuesClosed   wpDataTables   Updated March 4, 2022 at 2:15pm   2 Most recent comment from Aleksandar Vuković:Hello RachidThank you for your purchase.These look like basic line and column charts. Please check out our documentation about charts, and let us know if you have some specific issues or questions re ... Weiss-Institut Translation in FrontendClosed   Amelia   Updated March 4, 2022 at 1:59pm   9 Most recent comment from Marko Davidović:Hello,As far as we can see everything is in the German language, on-site has been translated. If you have something else in mind please write to us in a little more detail.Looking forward to your repl ... Yves Strick Service and locationsClosed   Amelia   Updated March 4, 2022 at 11:44am   4 Most recent comment from Uroš Jovanović:Hello Yves,Glad to hear that.Feel free to contact us if you have any other questions. sumit Reminder emails for events to employee not workingClosed   Amelia   Updated March 4, 2022 at 11:08am   6 Most recent comment from Marko Davidović:Hello Sumit,We are glad to hear that everything has been sorted out.If you have any more questions please feel free to open another ticket.We wish you all the best. WebDrafter Amelia URL StructureClosed   Amelia   Updated March 4, 2022 at 10:50am   4 Most recent comment from Uroš Jovanović:Hello,Thank you for clearing that up.I have passed this issue to our level 2 support team and will provide you with an update as soon as we have one.Thank you for your patience. Melissa Package Options not ShowingClosed   Amelia   Updated March 4, 2022 at 10:36am   6 Most recent comment from Uroš Jovanović:Hello Melissa,I logged into the back-end of your website and there is actually a packages feature on the services page.Can you please confirm if this is the case from your end as well?Looking forward ... Hanizar Multiple locations for 1 employeeClosed   Amelia   Updated March 4, 2022 at 9:51am   6 Most recent comment from Uroš Jovanović:Hello Arnie,Unfortunately, that is not possible at the moment. We have a plan to add this feature to one of the future updates but at the moment there is no ETA on when this will be implemented.Feel ... Rhonda Jones appointmentsClosed   Amelia   Updated March 4, 2022 at 9:49am   2 Most recent comment from Uroš Jovanović:Hello Rhoda,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as t ... Arne De Belser Change amelia reminder daysClosed   Amelia   Updated March 4, 2022 at 9:04am   2 Most recent comment from Marko Davidović:Hello Arne, Thank you for purchasing our product, and for reaching out to us.Yes of curse you can, you just need to create a custom notification and then you will be able to set the time period that y ... René Stäblein Apex Chart use offlineClosed   wpDataTables   Updated March 9, 2022 at 3:47pm   3 Most recent comment from Miloš Jovanović:Hi,ReneThe developers advised, thank you for your patience.Basically, you can refer to this other ticket, https://tmsplugins.ticksy.com//ticket/2877229/ where Aleksandar helped you implement a soluti ...