Public Tickets
Graham Godfrey
Modifying show entries pulldownClosed
wpDataTables
Updated November 25, 2021 at 3:35pm
4
Most recent comment from [deleted]:Hi GrahamThank you for letting us know, we are glad to hear that
If there is anything else we can assist you with please don't hesitate to open a new ticket.
Have a wonderful day!
Ayishah Joanna Swiecinska
reschedulingClosed
Amelia
Updated November 25, 2021 at 3:33pm
14
Most recent comment from [deleted]:Hi RandalWhen you have questions or issues which are not related to the title of the active ticket, please open a new ticket, and we will help you there, let us know the exact issue you are having and ...
Arie
Overlapping bookingsClosed
Amelia
Updated November 25, 2021 at 2:46pm
4
Most recent comment from [deleted]:Hi ArieI understand what you mean, you can't provide multiple services at the same time, right? I'm afraid there is currently no other way to avoid this other than setting a specific work s ...
Jon Low
Amelia LoginClosed
Amelia
Updated November 25, 2021 at 1:42pm
3
Most recent comment from Aleksandar Vuković:Hello JonUnfortunately, Amelia's Customer Panel is only used for managing the appointments and/or events and their profile, and the booking form can't be loaded in it.I'd advise you to ...
Prateek Biyani
Customer Panel Not workingClosed
Amelia
Updated November 25, 2021 at 12:44pm
2
Most recent comment from Marko Davidović:Hello Prateek,
Thank you for purchasing Amelia, and for reaching out to us.You need to put placeholder% customer_panel_url%, not the URL. We suggest that you take a look at this article it will be of ...
Chandra Nagireddy
Amelia ConfigurationClosed
Amelia
Updated November 25, 2021 at 12:33pm
2
Most recent comment from Marko Davidović:Hello Chandra,
Thank you for purchasing Amelia, and for reaching out to us.
In order to allow your customers to cancel and reschedule the appointments you will need to enable customer panel. Front-e ...
Felipe
Find Google Meet URLClosed
Amelia
Updated November 25, 2021 at 12:18pm
4
Most recent comment from Aleksandar Vuković:Hello again FelipeYou cannot resend the Google Calendar event creation. Check if this employee is connected to the correct Google Calendar in her profile.Did you add the %google_meet_url% in the email ...
Jan Hoppe Winther Nielsen
Customize export PDFClosed
wpDataTables
Updated November 25, 2021 at 11:56am
5
Most recent comment from [deleted]:Hi JanYes, of course, you can simply click on the table tools button on the backend as well to export the table, and then disable the table tools again when you are finished.
Guillermo Veiga
Trivecart - Offsite checkoutClosed
Amelia
Updated November 25, 2021 at 11:38am
4
Most recent comment from Aleksandar Vuković:Hello GuillermoWe haven't had any other suggestions for either Split or Trivecart in the past few months, so these payment systems aren't on our roadmap yet.Our developers work on new featu ...
Jeremy Avenarius
Multiple logins when used with Membership pluginClosed
Amelia
Updated November 25, 2021 at 11:34am
8
Most recent comment from Aleksandar Vuković:Hi again JeremyThanks for your concern, we appreciate that. Thankfully, the symptoms are all mild.#1 - The booking form wouldn't be able to populate anything unless the customer is created in Ame ...
Ilya
Events details does't loads on admin pageClosed
Amelia
Updated November 25, 2021 at 11:22am
4
Most recent comment from Marko Davidović:Hello Ilya,
We are glad that we're able to help you. If you have any more questions please feel to open another ticket.
Arjan Olsder
SMS / Email notificationClosed
Amelia
Updated November 25, 2021 at 11:22am
2
Most recent comment from [deleted]:Hi Arjan
Thank you for reaching out to us.
You can send scheduled notifications with Amelia but you will need to set up a cron job for this type of notifications though.cron is a Linux utility which ...
Romain Campenon
Option to take an appoitment after that we pass the appoitment timeClosed
Amelia
Updated November 25, 2021 at 11:17am
2
Most recent comment from [deleted]:Hi RomainThank you for reaching out to us.Unfortunately this cannot be achieved using the plugin's builtin features.
I'll kindly ask you to add it as a feature suggestion on this page.
F ...
Nicole
Show name of day in date fieldClosed
wpDataTables
Updated November 25, 2021 at 10:46am
2
Most recent comment from Aleksandar Vuković:Hello NicoleWordPress' date and time formats do not apply to wpDataTables' calendar. The calendar that we use is coming from a 3rd party HTML5 library, and unfortunately, is not customizable ...
Cliff Blade
Service Time ChallangesClosed
Amelia
Updated November 25, 2021 at 10:44am
2
Most recent comment from Aleksandar Vuković:Hello CliffSince you enabled "Show booking slots in customer time zone" in Amelia's general settings, I'm seeing these times (in CET):The 10 PM time slot on my end is 11:00 in Honolulu, whi ...