Hey everyone!

With the holiday season upon us, we want to share our upcoming working hours:

After that, we’ll return to our regular schedule and assist you as quickly as possible.

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find tons of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel), which might just have the answers you need while we’re away.

Thanks a bunch for your understanding and support!

Warm regards and happy holidays!

TMS

Okay

Public Tickets

Daniel Schindlower Added option for admin to be able to make an appointment at any time (outside of the employee’s working hours) Not workingClosed   Amelia   Updated November 28, 2021 at 4:09pm   3 Most recent comment from [deleted]:Hi DanielThank you for letting us know, we are glad to hear thatI'll kindly ask you to add your fetaure suggestions on this page.  Features are pushed up on our "to-do" list when there are a l ... Daisuke Sagano placeholder of payment methodClosed   Amelia   Updated November 28, 2021 at 4:06pm   2 Most recent comment from [deleted]:Hi DaisukeThank you for reaching out to us.At the moment there are no specific placeholders which would indicate payment method used for the booking; it would be beneficial I agree, so I'll kin ... Jon scheduling error maybe time zoneClosed   Amelia   Updated November 28, 2021 at 3:16pm   2 Most recent comment from [deleted]:Hi JonThank you for reaching out to us.an you please check if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inherits the time zon ... Justin Upon scheduling appt, customer is notified but staff isn'tClosed   Amelia   Updated November 28, 2021 at 2:41pm   10 Most recent comment from [deleted]:Hi Justin I'm afraid I don't have access to the website any longer can you please whitelist Bosnia & Herzegovina and Serbia so we can have a closer look?On the screenshot you shared I can s ... Anders Næss how to upgrade from lite to premiumClosed   wpDataTables   Updated November 28, 2021 at 2:05pm   2 Most recent comment from [deleted]:Hi AndersThank you for reaching out to us.Unfortunately, you cannot just enter the purchase code and update Lite to the full version. The Lite version needs to be deactivated/deleted, and the full ver ... Cristian Employee allow to add customersClosed   Amelia   Updated November 28, 2021 at 10:48am   2 Most recent comment from [deleted]:Hi CristianThank you for reaching out to us.At the moment, new customers can be added in the backend only, I'm afraid.  This is a widely asked for feature; please check out this page; it was mo ... Gal Novak SQL Query for WordPress UsersClosed   wpDataTables   Updated November 28, 2021 at 10:28am   2 Most recent comment from [deleted]:Hi GalThank you for reaching out to us. At the moment, we don't have a native BuddyBoss integration, so pulling this data can only be achieved using MySQL query-based tables. If you're not ... Jeffrey Integration request between Gamipress and AmeliaClosed   Amelia   Updated November 27, 2021 at 4:09pm   2 Most recent comment from [deleted]:Hi JeffreyThank you for reaching out to us and for sharing your suggestion.Unfortunately we don't have this integration yet but I'll kindly ask you to add it as a feature suggestion on thi ... James Morgan Backend. One event with multiple timesClosed Pre-purchase questions for Amelia   Updated November 27, 2021 at 3:06pm   2 Most recent comment from [deleted]:Hi JamesThank you for reaching out to us.Unfortunately it is not possible to create time slots for events, each time slot would need to be a separate event. You can add multiple times for the event b ... Michael Rezl Too Many RequestsClosed   wpDataTables   Updated November 27, 2021 at 2:56pm   2 Most recent comment from [deleted]:Hi MichaelThank you for reaching out to us.How is the table created? Google Sheets API has a quota limit. It's limited to 500 requests per 100 seconds per project, and 100 requests per 100 secon ... Cliff Blade Service Time ChallangesClosed Pre-purchase questions for Amelia   Updated November 27, 2021 at 2:45pm   2 Most recent comment from [deleted]:Hi CliffI can see my colleague has already answered to your previous ticket so I will close this one to avoid confusion and you can continue the conversation on the already open thread.Thank you for ... Marko Tavra Hide employee selection option in catalog viewClosed   Amelia   Updated November 27, 2021 at 12:46pm   4 Most recent comment from [deleted]:I'm glad I could helpIf there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  Mahran Phone mandatoryClosed   Amelia   Updated November 26, 2021 at 11:57am   2 Most recent comment from [deleted]:Hello Mahran,Thank you for your purchase. This setting, besides in Amelia General Settings, is available for each booking form that can be customized on the Amelia Customize page. So could you please ... Marcel Imbrogiano Email verificationClosed Pre-purchase questions for Amelia   Updated November 26, 2021 at 11:11am   2 Most recent comment from Marko Davidović:Hello Marcel, Thank you for your interest in our product. We can help you with the creation of an extra field where customers will need to enter the email twice just in case some "program" is trying t ... Anke Jespers Changing name fieldsClosed   Amelia   Updated November 26, 2021 at 11:04am   4 Most recent comment from Marko Davidović:Hello Anke,You changed the order in the Step-by-step booking form, but what you have on the front-end is the Catalog booking form.We edited the form in your back-end, and now the fields are swapped.If ...