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Public Tickets

Jeremy Avenarius Adding a new Employee(s) - duplicate email error for existing usersClosed   Amelia   Updated October 9, 2021 at 6:29am   14 Most recent comment from [deleted]:Hi JeremyYou are most welcome on behalf of the entire teamDo let us know if there is anything else we can assist you with.Have a wonderful day!  Adam DateTime FormattingClosed   wpDataTables   Updated October 9, 2021 at 5:33am   2 Most recent comment from [deleted]:Hi AdamThank you for reaching out to us.Unfortunately there is no option to add custom date/time formats but you can choose the available formats from the general settings and they will be applied to ... koul Stripe ReCaptchaClosed   Amelia   Updated October 9, 2021 at 4:36am   5 Most recent comment from koul:Thank you.  Fabrice Bartoli Disable step 5 and redirect automaticallyClosed   Amelia   Updated October 8, 2021 at 11:24pm   2 Most recent comment from [deleted]:Hi, Fabrice,Thank you for choosing Amelia.If you want to hide the "Thank you" page, it can be achieved with custom JS and CSS: 1. Please add this script to the page with Amelia window.beforeConfirm ... Doina Tibu ActivationClosed   Amelia   Updated October 8, 2021 at 11:18pm   2 Most recent comment from [deleted]:Hi again, Doina,Thank you for reaching out to us.I've already responded to this question under the other ticket that you have, so please check my reply there.Best Regards.  Rufaidh Multiple DurationClosed   Amelia   Updated October 8, 2021 at 11:03pm   14 Most recent comment from [deleted]:Hi, Rufaidh,Sorry for the delayed response.1. You can set the Employee's working hours in the Employee's profile, for example:But in your case, it will be 10.00 - 21.30.Probably, you should ... Lucas 2 different stripe accountClosed   Amelia   Updated October 8, 2021 at 10:04pm   2 Most recent comment from [deleted]:Hi, Lucas,Thank you for choosing Amelia.I'm afraid, at the moment it's possible to connect only one payment system account (Stripe, PayPal) to Amelia. Sorry for disappointing you.You can s ... Romedenne 1 hour email remindClosed   Amelia   Updated October 8, 2021 at 9:59pm   11 Most recent comment from [deleted]:Romedenne,That's great! Thank you for letting us know that the issue was resolved And please feel free to contact us if you have any other questions.Best Regards. James Fouché assigning rolesClosed   Amelia   Updated October 8, 2021 at 9:20pm   2 Most recent comment from [deleted]:Hi, James,Thank you for choosing Amelia.I'm afraid, you are absolutely right: only Employees can be assigned to Services and Events. Therefore, please create an Employee user, and make sure that ... Jochen SMSClosed   Amelia   Updated October 8, 2021 at 8:59pm   2 Most recent comment from [deleted]:Hi, Jochen,Thank you for reaching out to us.I'm afraid, at the moment it's not possible to connect an existing Twilio account to Amelia since our plugin has a native SMS integration, and it ... Lois O'Rourke Booking form customisation issuesClosed   Amelia   Updated October 8, 2021 at 8:12pm   2 Most recent comment from [deleted]:Lois,Thank you for choosing Amelia.1. You can disable the Employee selection drop-down in Amelia -> Customize. Please choose the booking form that you want to change on the top of the Customization ... Imanol RESERVAS AMELIAClosed Pre-purchase questions for Amelia   Updated October 8, 2021 at 12:35pm   2 Most recent comment from [deleted]:Hi Imanol,thank you for reaching out to usYes, I'm afraid that the service will only show general capacity of that service; if the slot is available that is the only indicator that there are stil ... Mario Calamita user registrationClosed   Amelia   Updated October 8, 2021 at 12:18pm   2 Most recent comment from [deleted]:Hi Mario,thank you for reaching out to usOnce you create a new Amelia Customer or a customer makes a booking, an automatic email will be sent to your customer with a username and a URL link where th ... james Can you have Multiple Locations for 1 EmployeeClosed   Amelia   Updated October 8, 2021 at 10:22am   2 Most recent comment from [deleted]:Hi, James,Thank you for choosing Amelia.Your workaround was correct actuallyYou have to create multiple Employees, one for each location. And each Employee needs to have a unique email address. This ... Renato Fiuza Elementor plugin incompatibilityClosed   Amelia   Updated October 8, 2021 at 10:18am   6 Most recent comment from [deleted]:Renato,I was able to create a draft page with enabled Amelia:Could you please clarify if that is related to some particular elements?Also, please make sure that you have PHP version 7+ on your site.Lo ...