As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Marius Volden Book a whole dayClosed   Amelia   Updated March 18, 2022 at 11:42am   5 Most recent comment from Miloš Jovanović:Hello Marius, I think the suggestion for "service books all day" is good that is why we asked you to leave a suggestion on this page.  And the design suggestion as well, I completely agree. We try ... RUI Customer can not access [Customer Panel Page] with E-mailClosed   Amelia   Updated March 18, 2022 at 11:06am   2 Most recent comment from Miloš Jovanović:Hello Rui, Thank you for purchasing our product, and for reaching out to us. We had a small bug but is fixed now with our 4.5.1 version. Please update to the latest version and let us know if everythi ... Promsy Célia CategoryClosed   Amelia   Updated March 18, 2022 at 10:33am   4 Most recent comment from Miloš Jovanović:Hi, Promsy Unfortunately, setting all categories in a dropdown is not possible at this time. The only way to present the categories separately at this moment is, as shown previously on the screensho ... Jerome Lacroix add an image as a clickable link in a columnClosed   wpDataTables   Updated March 18, 2022 at 10:24am   6 Most recent comment from Aleksandar Vuković:Hey JeromeAt the moment, it's not possible to do this on editable tables since, as you said, it selects the row that needs to be edited.I sent this as a feature suggestion to our developers, so ... jasper.yzh Amelia Manager Cannot Update appointment/work-hourClosed   Amelia   Updated March 18, 2022 at 9:31am   17 Most recent comment from Uroš Jovanović:Hello Jasper,Glad to hear that the issue has been resolved.Feel free to contact us if you have any other questions. Martina Rick Packages, payment handling, refunds and creditsClosed Pre-purchase questions for Amelia   Updated March 18, 2022 at 8:55am   6 Most recent comment from Aleksandar Vuković:You're welcome, Martina, I'm glad to hear that!Glad I could help.If you need some further assistance, please feel free to reach out to us. Lui Motta How to make amelia only book on the hour?Closed   Amelia   Updated March 18, 2022 at 8:40am   4 Most recent comment from Marko Davidović:Hello Lui,We checked on your site your services last 50 minutes plus a buffer time of 10 minutes.If you want your services to show on every hour, you have to enter them in Google 50 min + 10 min, or y ... María Cajo Google Meets IntegrationClosed   Amelia   Updated March 17, 2022 at 6:39pm   4 Most recent comment from Miloš Jovanović:Hi, MaríaI am delighted to see this has been resolved.If anything else happens, please reach out to us and we will help you.-My apologies if I already asked this before, but may I ask you for a sma ... William Derichsweiler Search BlockClosed   wpDataTables   Updated March 17, 2022 at 6:35pm   5 Most recent comment from Miloš Jovanović:Hi, William - I just basically copied the same snippet which you sent me in the original message? @media only screen and (min-width: 500px) {.wpDataTablesWrapper .dataTables_filter label { margin-l ... Lui Motta How to change trophy SVG fill using code?Closed   Amelia   Updated March 17, 2022 at 3:19pm   4 Most recent comment from Miloš Jovanović:Hi, Lui My apology, that was my mistake completely, I have mixed up my reply, and accidentally somehow sent a reply for the wrong ticket. - To change the fill of the SVG trophy, I will have to check w ... Anne Dequin Custom pricingClosed   Amelia   Updated March 22, 2022 at 9:43am   6 Most recent comment from Marko Davidović:Hello Anne,Our colleagues have created a fix for this bug. We are sending you in the attachment the newest version of Amelia which you need to upload and all should be as good as new.Also, we are se ... Christian Shortcode with multiple tagsClosed   Amelia   Updated March 17, 2022 at 1:05pm   4 Most recent comment from Marko Davidović:Hello Christian,You are most welcome hopefully those shortcodes will be of use to you.If you have any more questions please feel free to open another ticket. We wish you all the best. Maurizio Di Franco Google Calendar Integration adding customer information without that option turned onClosed   Amelia   Updated March 17, 2022 at 12:54pm   4 Most recent comment from Marko Davidović:Hello Maurizio,Will do thank you for the advice. If you ever change your mind you can send all that was mentioned below, and If you have any more questions please feel free to open another ticket.We ... Mike Krause Excel file updatesClosed Pre-purchase questions for wpDataTables   Updated March 17, 2022 at 12:50pm   4 Most recent comment from Uroš Jovanović:Hello Mike,Thank you for providing us with an update.Glad to hear that you managed to find out what the issue is.Feel free to contact us if you have any other questions. chauna Jones SMS not working after updateClosed   Amelia   Updated March 17, 2022 at 12:13pm   28 Most recent comment from Uroš Jovanović:Hello Chauna,Is that still the case? Are the SMS notifications being sent out now?Looking forward to your reply.