We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay

Public Tickets

Christopher D. Gregory Plugin feature questionClosed Pre-purchase questions for wpDataTables   Updated March 7, 2022 at 9:21am   2 Most recent comment from Aleksandar Vuković:Hey ChristopherThank you for your interest in our plugin.wpDataTables can't generate another query when you click on an entry if that's what you mean.There's a way to work around this. ... Thorsten Schürmann Grant acces to non Admins after V4 UpgradeClosed   wpDataTables   Updated March 7, 2022 at 8:32am   2 Most recent comment from Aleksandar Vuković:Hey ThorstenI'm sorry but I can't replicate this with v4.0.1.I added "manage_options" to one of my other user roles, and I'm able to see and access wpDataTables without issues:This wa ... Cesar Booking flowClosed   Amelia   Updated March 7, 2022 at 8:25am   4 Most recent comment from Marko Davidović:Hello Cesar,We are here to help.The answer is yes and no we have optional extra where you can add an extra slot to a service and it will add up in total amount but the if it the same extras the price ... Carles Mejoras en Clientes: personalizar campos + exportar en CSVClosed   Amelia   Updated March 7, 2022 at 8:12am   4 Most recent comment from Marko Davidović:Hello Carles, Currently, we do not have this type of information, features are developed by the principle of highest demand. I'll kindly ask you to add it as a feature suggestion on this page.� ... Adrian Open time slots not showing up?Closed   Amelia   Updated March 7, 2022 at 7:44am   2 Most recent comment from Marko Davidović:Hello Adrian, Thank you for purchasing our product, and for reaching out to us. Please check that you don't have something booked in Google Calendar because when you have appointments in Google ... Pawikan21 Legend ChartsClosed   wpDataTables   Updated March 6, 2022 at 6:48pm   5 Most recent comment from Miloš Jovanović:Hi Pawikan21- Yes, i will pass this on to the management. We already had reports of this before, but sadly, highCharts , as you see, still hasn't fixed it.We will certainly do the best we can to ... Dan Micik Predefined valuesClosed Pre-purchase questions for wpDataTables   Updated March 6, 2022 at 6:40pm   2 Most recent comment from Miloš Jovanović:Hi, Dan Micik Thanks for showing interest in wpDataTables. If I understand this correctly, would you like to hide the table completely before a user selects the number range filter, and after that lo ... Liza Hamawy Update Amelia 3.2Closed   Amelia   Updated March 6, 2022 at 4:59pm   8 Most recent comment from Aleksandar Vuković:Hello cloudytechi147.Thank you for sharing this with everyone!I'm sure it will come in handy for other users as well. Dylan Keys wpdatatables view url link in lightboxClosed Pre-purchase questions for wpDataTables   Updated March 6, 2022 at 4:57pm   4 Most recent comment from Aleksandar Vuković:Thank you for this update Dylan!I'm sure it will come in handy for a lot of users! Dylan Keys Open URL image links in lightbox styleClosed   wpDataTables   Updated March 6, 2022 at 4:56pm   3 Most recent comment from Aleksandar Vuković:Hey Dylan, thanks for posting this in a public ticket, so everyone can use this plugin with wpDataTables.We mostly use WP Lightbox 2, but it's great to see there's an alternative. Tim Menting InvoicesClosed   Amelia   Updated March 6, 2022 at 4:25pm   12 Most recent comment from Aleksandar Vuković:Thank you for your feedback, Rob!I hope it helps others! charles so Cannot save Pages because _locale=userClosed   Amelia   Updated March 6, 2022 at 3:26pm   17 Most recent comment from Uroš Jovanović:Hello Charles,Glad to hear that the issue has been resolved.Feel free to contact us if you have any other questions. Chip Royce Remove Title From Divi page?Closed   wpDataTables   Updated March 5, 2022 at 8:42pm   4 Most recent comment from Aleksandar Vuković:You're welcome, Chip, glad I could help!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. German Error in Frontend ShortcodeClosed   Amelia   Updated March 5, 2022 at 8:41pm   4 Most recent comment from Aleksandar Vuković:We're glad to hear that, German.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Fistum Haile get data from database and see it on mapClosed Pre-purchase questions for wpDataTables   Updated March 5, 2022 at 7:09pm   2 Most recent comment from Aleksandar Vuković:Hello FistumThank you for your interest in our plugin.You can pull data from your database into wpDataTables, but our plugin doesn't have an integration with any Map plugin, so it can't disp ...