As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Jonathan Lifschitz Pre sale questionClosed Pre-purchase questions for Amelia   Updated March 16, 2022 at 1:55pm   2 Most recent comment from Miloš Jovanović:Hi, Jonathan Lifschitz Thanks for reaching out to us.Yes, this is possible to achieve by setting a default booking/appointment status, when a patient finishes the booking form/selects a date.When th ... Harrold Cannot input purchase codeClosed   Amelia   Updated March 16, 2022 at 1:50pm   2 Most recent comment from Miloš Jovanović:Hi, HarroldThanks for reaching out to us.- You have Amelia light version installed.Can you please deinstall it, and then log into our store, https://store.tms-plugins.com/login ,using the credentia ... Gogo Næsted Forgot password doesn'tClosed   Amelia   Updated March 16, 2022 at 4:59pm   14 Most recent comment from Uroš Jovanović:Hello Gogo, The fix for this issue will be included in the next update that will be released tomorrow. Thank you for your patience. Laci Work HoursClosed   Amelia   Updated March 16, 2022 at 12:11pm   2 Most recent comment from Uroš Jovanović:Hello Laci,Thank you for reaching out to us.We have a plan to add this feature in one of the future updates but there is currently no such option. You can use the "Special days" feature in Amelia for ... Cesar Services not showing in catalogClosed   Amelia   Updated March 16, 2022 at 12:10pm   5 Most recent comment from Marko Davidović:Hello Cesar,Thank you for the more detailed explanation it is now clearer to us. Unfortunately, you can't achieve what you want right now with Amelia.You can make two services one of them to be f ... JOUSSEAUME HORAIRES DES SERVICESClosed   Amelia   Updated March 16, 2022 at 12:04pm   9 Most recent comment from Uroš Jovanović:Hello Eline, I responded on a different ticket. Please check the response and let me know if that is fine with you. Alejandro Multiple appointmentsClosed Pre-purchase questions for Amelia   Updated March 16, 2022 at 11:27am   2 Most recent comment from Marko Davidović:Hello Alejandro, Thank you for your interest in our product.You explained nicely and everything is clear to us. In Amelia, all services must be booked one by one, unless you do not have our option of ... Kevin Appointment Availability/ hoursClosed Pre-purchase questions for Amelia   Updated December 9, 2022 at 11:59am   9 Most recent comment from Marko Davidović:Helo,Firstly, we want to thank you once again for leaving us a review earlier.We wanted to ask you if you would be interested in leaving us a review also on Capterra Trustpilot If you have a couple ... Desnos-Cosse Type of industry, bakery and delivery ?Closed Pre-purchase questions for Amelia   Updated March 16, 2022 at 10:27am   2 Most recent comment from Marko Davidović:Hello, Thank you for your interest in our product.Amelia is designed for fixed services but we think you could achieve that with Amelia. You would need to insert a custom field into the booking proces ... Alicia Duminy request a refund.Closed   Amelia   Updated March 16, 2022 at 8:50am   2 Most recent comment from Marko Davidović:Hello Alicia, Thank you for reaching out to us. Please log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on the right-hand side of the license you want to subm ... sulaiman payment APIClosed Pre-purchase questions for Amelia   Updated March 16, 2022 at 8:42am   7 Most recent comment from Marko Davidović:Hello Sulaiman,Amelia is designed for fixed-duration services. But you might like our add extra option that exists in the services.You can set up the time slot for one hour, and you can add extras to ... Daniel Moser Predefined ValuesClosed   Master-Detail Tables for wpDataTables   Updated March 15, 2022 at 7:18pm   2 Most recent comment from Miloš Jovanović:Hi, Daniel MoserThanks for reaching out to us- Yes, you can use our Foreign Key feature, to create relations between tables, and pull values from another table's column. Could you take a look a ... Rik Engelen Price excel not goddClosed   wpDataTables   Updated March 15, 2022 at 6:19pm   4 Most recent comment from Miloš Jovanović:Hi, RikNo problem, and sorry for the inconvenience.If you have any other questions, please don't hesitate to create a new ticket. Thank you Raymond Merhej FunctionalityClosed Pre-purchase questions for wpDataTables   Updated March 15, 2022 at 5:52pm   2 Most recent comment from Miloš Jovanović:Hi, Raymond I will do my best to cover all the questions, and in case if I misunderstood anything, please correct me. Regarding Logging in  – verifying credentials or creating a token that can b ... Louise Employee scheduleClosed   Amelia   Updated March 15, 2022 at 4:29pm   2 Most recent comment from Uroš Jovanović:Hello Louise,Thank you for reaching out to us.Unfortunately, that is currently not possible as that can only be achieved through the "Special days" feature in Amelia.Please feel free to search throug ...