As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Daniel Rose Users reporting issues bookingClosed   Amelia   Updated March 30, 2022 at 8:36am   14 Most recent comment from Marko Davidović:Hello Daniel,You are most welcome, we apologize for taking a little longer to resolve, but sometimes these things take a little longer to figure out exactly what it is the issue.We are glad to hear ... David Ferguson CsutomizingClosed   Amelia   Updated March 30, 2022 at 7:55am   7 Most recent comment from Marko Davidović:Hello David,When you have several questions or issues which please open a new ticket, and we will help you there. In that way, issues and questions which are related to different subjects will be in ... Siggi google calendar integration custom fields etcClosed   Amelia   Updated March 29, 2022 at 3:29pm   8 Most recent comment from Uroš Jovanović:Hello Siggi,Please reach out to us if you have any other questions. Cédric Janssens Editing employee not like the documentationClosed   Amelia   Updated March 29, 2022 at 2:18pm   3 Most recent comment from Miloš Jovanović:Hi, CédricFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Fradin Deposit with Amelia and Woocommerce invoiceClosed   Amelia   Updated March 29, 2022 at 2:05pm   2 Most recent comment from Miloš Jovanović:Hi, FradinFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Anke Jespers Customizing the proceed button in the formClosed   Amelia   Updated March 29, 2022 at 1:32pm   2 Most recent comment from Miloš Jovanović:Hi, Anke Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respo ... Ryan Tan RefundClosed   Amelia   Updated March 29, 2022 at 1:18pm   2 Most recent comment from Marko Davidović:Hello Ryan, Thank you for purchasing our product, and for reaching out to us.Please log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on the right-hand side of ... Phil Yates Linking Google Calendar to EmployeeClosed   Amelia   Updated March 29, 2022 at 12:52pm   2 Most recent comment from Miloš Jovanović:Hi, PhilFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respon ... Marius Volden Selecting LocationClosed   Amelia   Updated March 29, 2022 at 12:17pm   6 Most recent comment from Miloš Jovanović:Hi, Marius- Let me know how it goes when you try everything out, and reach out to us if we can assist or advise in any way.Even if the ticket auto-closes after a week, you can still write on it, and ... Arthur Duflos Free ticket doesn't workClosed   Amelia   Updated March 29, 2022 at 11:54am   18 Most recent comment from Uroš Jovanović:Hello Arthur,Glad to hear that one of the issues has been resolved.Regarding the issue of the "number of people" displaying as 0, we have passed that to our developers and they will work on a soluti ... Mark Service LengthClosed   Amelia   Updated March 29, 2022 at 11:33am   2 Most recent comment from Uroš Jovanović:Hello Mark,Thank you for reaching out to us.The duration of the time slot will be the same as defined in the service settings "Duration" field. At the moment, there is no multi-day appointment option, ... Bella Datta Table not loading unless logged into accountClosed Pre-purchase questions for wpDataTables   Updated March 29, 2022 at 11:36am   3 Most recent comment from Uroš Jovanović:Hello Bella,Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to ... Museida Search pageClosed   Amelia   Updated March 29, 2022 at 10:41am   2 Most recent comment from Marko Davidović:Hello Museida, Thank you for purchasing our product, and for reaching out to us.They already are grayed out and strikethrough so it shows that those days are unavailable As for search shortcode, this ... Informatico Vivaldi Supporto visualizzare colonne diverse in diverse view, della stessa tabella.Closed   wpDataTables   Updated March 29, 2022 at 10:33am   2 Most recent comment from Aleksandar Vuković:Hello there.Thank you for your purchase.Please note that the official support language is English, and we have to use Google Translator to try and understand other languages. Since a lot can be lost ... Alberto Aguilera Conditional formatting not working for float dataClosed   wpDataTables   Updated March 29, 2022 at 10:30am   4 Most recent comment from Aleksandar Vuković:Hey AlbertoOur developers fixed the issue locally, and it's currently in the testing phase. As soon as it's done, we'll release an update (no promises, but it should be released today o ...