As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Jimmy Deguara LocationClosed   Amelia   Updated April 4, 2022 at 1:33pm   8 Most recent comment from Uroš Jovanović:Hello Jimmy,Glad to hear that the issue has been resolved.We will have this noted for the future. Tirol birth dateClosed   Amelia   Updated April 4, 2022 at 12:31pm   3 Most recent comment from Marko Davidović:Hello Andreas, Thank you for purchasing our product, and for reaching out to us.Unfortunately, the system will not recognize this for now it is necessary to enter this data manually. We are aware that ... Nitin Shah Create Amelia Employee via webhook or APIClosed   Amelia   Updated April 4, 2022 at 12:28pm   2 Most recent comment from Marko Davidović:Hello Nitin, Thank you for purchasing our product, and for reaching out to us. Unfortunately no currently, there is no such feature built-i. You need to create employees for Amelia in the Amelias bac ... Denis Customer Overview DataClosed   Amelia   Updated April 4, 2022 at 12:23pm   2 Most recent comment from Uroš Jovanović:Hello Denis,Thank you for reaching out to us.The custom fields are connected to the appointment rather than the customer and that is why those fields cannot be present on the Customer page nor be inc ... theBigBanik Select event dateClosed   Amelia   Updated April 4, 2022 at 12:09pm   4 Most recent comment from Uroš Jovanović:Hello,Glad to be able to assist you.Feel free to contact us if you have any other questions. Gustavo Seigi Comparison ProductsClosed Pre-purchase questions for wpDataTables   Updated April 4, 2022 at 11:14am   2 Most recent comment from Uroš Jovanović:Hello Gustavo, Thanks for showing interest in wpDataTables. Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am ... Virginie DUBOSCQ email placeholderClosed   Amelia   Updated April 4, 2022 at 11:04am   2 Most recent comment from Miloš Jovanović:Hi, Virginie Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to r ... Veronika Henry issue with syncing Google CalendarClosed   Amelia   Updated April 4, 2022 at 10:51am   2 Most recent comment from Uroš Jovanović:Hello Veronika,Thank you for reaching out to us.If you see a "Redirect URI mismatch", the URI in Amelia and the URI in Google Developers Console are not the same. Please go to Amelia Settings/Integrat ... Norm Sash Search and ReplaceClosed   wpDataTables   Updated April 4, 2022 at 10:39am   2 Most recent comment from Aleksandar Vuković:Hello NormI am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.You would only be able to achieve this if the table is a server ... Damian Wp-DataTables is not working properlyClosed   wpDataTables   Updated April 4, 2022 at 10:26am   37 Most recent comment from Aleksandar Vuković:Hi again DamianThere's nothing else you need to do when moving the license to another site - simply deactivate it on one domain and activate it on another domain, and that's it.If you need s ... Nitin Shah Buddypress IntegrationClosed   Amelia   Updated April 4, 2022 at 10:20am   5 Most recent comment from Aleksandar Vuković:Hello again Nitin. Feature suggestions are forwarded to our management for review.  After it's been reviewed it will be presented on the front page, for voting. Please note that it may take som ... Bruce CQ loco translate problemClosed Pre-purchase questions for Amelia   Updated April 4, 2022 at 10:05am   2 Most recent comment from Marko Davidović:Hello Bruce, Thank you for purchasing our product, and for reaching out to us. If you already have our licenses, please write to us in the Amelia category. The reason we ask you to do this is that the ... Jorge Navaridas ServicesClosed Pre-purchase questions for Amelia   Updated April 4, 2022 at 8:27am   2 Most recent comment from Marko Davidović:Hello Jorge, Thank you for your interest in our product.Unfortunately, services cannot be combined at will, in this case they would have to book each service separately.You can either create packages ... Kevin Standing table with custom design and functionsClosed Pre-purchase questions for wpDataTables   Updated April 4, 2022 at 7:41am   2 Most recent comment from Aleksandar Vuković:Hello KevinSorry for the late response.You could create a table that looks like that using some custom CSS - it's not possible to achieve this design without it. Please note, though, that our sup ... Aang Rzn Cost per personClosed Pre-purchase questions for Amelia   Updated April 4, 2022 at 7:28am   2 Most recent comment from Marko Davidović:Hello Aang, Thank you for purchasing our product, and for reaching out to us. If you already have our licenses, please write to us in the Amelia category.  The reason we ask you to do this is that t ...