As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Elena Saygo Import Export SettingsClosed   Amelia   Updated March 31, 2022 at 10:54am   2 Most recent comment from Uroš Jovanović:Hello Elena,Thank you for reaching out to us.When you are moving to a live site from a local or stage site we can suggest using Plugin Duplicator. We use it and it's working fine because it will ... Juan Pablo Millicay Check before you buyClosed Pre-purchase questions for wpDataTables   Updated March 31, 2022 at 10:50am   8 Most recent comment from Aleksandar Vuković:Hi again Juan.That's not the purchase code, that's the invoice number. The purchase code can be found in our store when you log in with the email that was used for the purchase (juan22milli ... Jarno Kylander NotificationsClosed   Amelia   Updated March 31, 2022 at 10:35am   2 Most recent comment from Marko Davidović:Hello Jarno, Thank you for purchasing our product, and for reaching out to us.Unfortunately, there is no such possibility. Cron notifications are scheduled notifications and they are only related to t ... Giorgos Marn Service DescriptionClosed   Amelia   Updated March 31, 2022 at 10:01am   6 Most recent comment from Uroš Jovanović:Hello Giorgos,Please reach out to us if you have any other questions. Phil Google Chrome front end data editmgClosed   wpDataTables   Updated March 31, 2022 at 9:20am   5 Most recent comment from Aleksandar Vuković:I'm glad to hear that, Phil.If you need some further assistance, please feel free to reach out to us. Samantha Whissell Best way to upload a csv without String defaultClosed   wpDataTables   Updated March 31, 2022 at 9:15am   2 Most recent comment from Aleksandar Vuković:Hey SamanthaThank you for your purchase.Regardless if I create a table linked to the CSV file, or if I choose to import the file, all columns except for the "Vendor" column are saved as "Integer", n ... Isa Tahiri Pricing table exampleClosed Pre-purchase questions for wpDataTables   Updated March 31, 2022 at 7:51am   4 Most recent comment from Aleksandar Vuković:You're welcome, Isa.At the moment, you can use example #3 as an example, since all 3 examples use a similar approach - HTML in cells, later defined in Custom CSS.I hope the tutorials will be rea ... Marius Show total (price) in event notification (multiple persons)Closed   Amelia   Updated March 31, 2022 at 7:33am   2 Most recent comment from Marko Davidović:Hello Marius,Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way ... sl chai Stripe not workingClosed   Amelia   Updated March 30, 2022 at 4:58pm   4 Most recent comment from Miloš Jovanović:Hey, slNo problem at all. I can see that my colleague Uros is assisting you on the other ticket, so, I am sure everything will be swiftly and correctly resolved. Thanks and don't hesitate to re ... María Mercedes Romano Tables on server sideClosed   wpDataTables   Updated March 30, 2022 at 3:29pm   2 Most recent comment from Aleksandar Vuković:Hello MaríaThank you for your purchase.I can't access the page you left as a related URL since it requires a password, and I can't say what's going on without checking the table.Plea ... Luis Herrera Error integración con PaypalClosed   Amelia   Updated March 30, 2022 at 3:07pm   2 Most recent comment from Uroš Jovanović:Hello Luis,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as th ... adrian martinez Personal AreaClosed   Amelia   Updated March 30, 2022 at 1:35pm   4 Most recent comment from Miloš Jovanović:Hi, adrian - I am not sure what you mean exactly as a personal area for customers. Front-end Customer Panel allows your customers to track, reschedule and/or cancel their appointments and events. In ... Matt Title Area ParalaxClosed Pre-purchase questions for Amelia   Updated March 30, 2022 at 12:31pm   3 Most recent comment from Miloš Jovanović:Hello , Matt Thank you for purchasing our product, and for reaching out to us. I'm afraid that we didn't quite get what do you mean exactly - can you please explain it to us in a little more ... Happy Devs Part Time - Holiday WorkersClosed   Amelia   Updated March 30, 2022 at 9:58am   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us. For that purpose, you can use the "Special days" functionality in Amelia, where you add which days you want to be available and you can set the working hours fo ... Nya Unable to install amelia pro versionClosed   Amelia   Updated March 30, 2022 at 8:47am   3 Most recent comment from Marko Davidović:Hello Nya, We are glad to hear that everything is as it should be. If you have any more questions please feel to open another ticket.We wish you all the best.