As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Digital fairy week view for events calender viewClosed   Amelia   Updated April 4, 2022 at 7:26am   8 Most recent comment from Marko Davidović:Hello, Unfortunately, we do not have such documentation but we have a number of clients that are using Amelia in such a way. You can't hide weekends but if you don't work on those days they ... Ignacio Muñoz Sánchez Plugin Amelia. VariosClosed Pre-purchase questions for Amelia   Updated April 4, 2022 at 7:20am   2 Most recent comment from Marko Davidović:Hello Ignacio, Thank you for your interest in our product. Currently, there is no such feature built-in. The timeslots cant be shown in that way they need to be scrolled down. As for the import of cu ... GILLES HAUCHECORNE STRIPE ISSUEClosed   Amelia   Updated April 4, 2022 at 7:19am   13 Most recent comment from Marko Davidović:Hello Gilles, You are most welcome and we are glad to hear that everything is working now. If you have any more questions please feel free to open another ticket. We wish you all the best. Jeffrey Restrict the time to allow employees to cancel or reject appontmentsClosed   Amelia   Updated April 4, 2022 at 7:18am   2 Most recent comment from Marko Davidović:Hello Jeffrey, Thank you for purchasing our product, and for reaching out to us. Unfortunately, there is no such option, you can disable the option for employee to manage their appointments.  The o ... Rossi Marina Klarna on MollieClosed   Amelia   Updated April 3, 2022 at 6:37am   2 Most recent comment from Miloš Jovanović:Hi, MarinaFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Alyson Melhus customizing calendar viewClosed   Amelia   Updated April 3, 2022 at 6:26am   2 Most recent comment from Miloš Jovanović:Hi, AlysonThanks for reaching out to us, and my apology for such slow response time.-- I am sorry to disappoint you, but at this time, this is not achievable with any of our built-in functionalities ... ailen cury Varios link de descarga en 1 celdaClosed   wpDataTables   Updated April 3, 2022 at 6:08am   2 Most recent comment from Miloš Jovanović:Hi, ailen cury - Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual ... Brian Exporting Additional ColumnsClosed   wpDataTables   Updated April 3, 2022 at 4:28am   4 Most recent comment from Miloš Jovanović:Hi, BrianTerribly sorry for taking so much time on this.I did my best efforts to find any workarounds for this but unfortunately did not find any.Maybe it can be done with a high level of custom work ... Samantha Whissell Creating Master ChartsClosed   wpDataTables   Updated April 3, 2022 at 1:12am   3 Most recent comment from Miloš Jovanović:Hi, SamanthaI just forgot to add, regarding charts,even if you would be able to add new columns to existing wpDataTables via CSV import,the charts would not be able to automatically pick them up,bec ... Sandra How do I create time sheets for reporting hours worked or percentage of payout for employeesClosed Pre-purchase questions for Amelia   Updated April 2, 2022 at 5:40pm   3 Most recent comment from Miloš Jovanović:Hi, Sandra Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Panji Achmad Export ExcelClosed   wpDataTables   Updated April 1, 2022 at 7:08pm   2 Most recent comment from Miloš Jovanović:Hi, Panji AchmadThanks for reaching out to usFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it ... Nicholas Pennisi Customizing pop upClosed   Master-Detail Tables for wpDataTables   Updated April 1, 2022 at 6:55pm   17 Most recent comment from Aleksandar Vuković:Many thanks!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.Best regards! Francesca Kendall Appointments not displayingClosed   Amelia   Updated April 1, 2022 at 5:14pm   2 Most recent comment from Miloš Jovanović:Hi, FrancescaThanks for reaching out to us- Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it ... Victor Requesting for Listicle collaborationClosed Pre-purchase questions for wpDataTables   Updated April 1, 2022 at 5:06pm   2 Most recent comment from Miloš Jovanović:Hey, Victor.Thank you for the offer.I will have to check with our management and will get back to you on this as soon as I get confirmation. Tim Hull Error! You have reached the maximum number of domains.Closed Pre-purchase questions for wpDataTables   Updated April 1, 2022 at 4:49pm   4 Most recent comment from Miloš Jovanović:Hey, TimNo problem at all, i am happy to see that you've easily done that, awesomeIf we can assist with anything along the way while you use the plugin, don't hesitate to reach out to us. T ...