As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Caterina How to connect different employee zoom account with AmeliaClosed   Amelia   Updated April 8, 2022 at 10:53am   6 Most recent comment from Miloš Jovanović:Hi, CaterinaNo problem. If anything else happens or you have other questions, please don't hesitate to open a new ticket. Thanks. Mélissa CONTE Tarif multiplesClosed   Amelia   Updated April 8, 2022 at 10:39am   2 Most recent comment from Marko Davidović:Hello Mélissa, Thank you for purchasing our product, and for reaching out to us.We understand what you want to achieve, don't worry.The way how you set it up is the only way it can be set up so ... Jay Amelia pop up only works at second tryClosed   Amelia   Updated April 8, 2022 at 2:45pm   6 Most recent comment from Uroš Jovanović:Hello Jay,Thank you for your patience.Our developers are aware of this issue and will work on fixing this in one of the future updates. This issue occurs when the button is clicked on before the page ... Juan Parra Pino Plugin installation and subscription renewalClosed   Amelia   Updated April 8, 2022 at 9:56am   2 Most recent comment from Marko Davidović:Hello Juan, Thank you for reaching out to us.Every subscription-based license is set to renew every year, on the date of purchase, unless you unsubscribe through the store. If you unsubscribe, you wi ... Peter Chan editing displayed informationClosed   Amelia   Updated April 8, 2022 at 9:55am   2 Most recent comment from Marko Davidović:Hello Peter, Thank you for purchasing our product, and for reaching out to us. I'm afraid that we didn't quite get what do you mean exactly can you please explain it to us in a little more d ... Juanita González Dudas sobre costosClosed Pre-purchase questions for Amelia   Updated April 8, 2022 at 9:53am   2 Most recent comment from Marko Davidović:Hello Juanita, Thank you for your interest in our product.Tell us which license you are interested in? We have 2 types of licenses per year which are renewed every year and life time. You can see all ... Fabian ShowClosed   Amelia   Updated April 8, 2022 at 9:42am   2 Most recent comment from Marko Davidović:Hello Fabian, Thank you for purchasing our product, and for reaching out to us.Currently, there is no such feature built-in. At the moment this is not possible to achieve in Amelia with services.I� ... jason Additional People and Recurring EventsClosed Pre-purchase questions for Amelia   Updated April 8, 2022 at 9:17am   2 Most recent comment from Uroš Jovanović:Hello Jason,Thank you for expressing interest in purchasing the Amelia plugin.1. Unfortunately, that is currently not possible with Amelia's built-in features, but we have a plan to add this fe ... Leah Matthews Woocommerce price not updating to amelia priceClosed   Amelia   Updated April 8, 2022 at 8:31am   4 Most recent comment from Uroš Jovanović:Hello Leah,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Paul Cramer suitable for massage therapistClosed Pre-purchase questions for Amelia   Updated April 8, 2022 at 8:14am   2 Most recent comment from Marko Davidović:Hello Paul, Thank you for your interest in our product.We will try to answer to all of your questions as best as possible: 1. Currently, there is no such feature built-in. But you can set up "terms ... Tung Truong Outlook Calendar FieldClosed   Amelia   Updated April 7, 2022 at 10:34pm   3 Most recent comment from Miloš Jovanović:Hi, Tung TruongI am delighted to hear that this has been resolved. Thank you for letting us know.Anything else that we could assist with, don't hesitate to create new tickets. Have a great day! Wildan Ramlan Google Meet Integration ProblemClosed   Amelia   Updated April 7, 2022 at 9:46pm   2 Most recent comment from Uroš Jovanović:Hello Wildan,Thank you for reaching out to us.Can you please install the attached version of the plugin with the fix-applied for the issue you are dealing with, test it out and let me know whether it ... Remco Borsato Cannot delete participant in eventsClosed   Amelia   Updated April 7, 2022 at 6:25pm   3 Most recent comment from Miloš Jovanović:Hi, RemcoFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... Jana Synchronising multiple employees in amelia with just one single google calendarClosed Pre-purchase questions for Amelia   Updated April 7, 2022 at 4:29pm   2 Most recent comment from Marko Davidović:Hello Jana, Thank you for your interest in our product.Unfortunately, you can't achieve that in Amelia. Each employee must be synchronized to their account.What you can do is add her client' ... Peter Events with Additional DatesClosed   Amelia   Updated April 7, 2022 at 3:31pm   2 Most recent comment from Marko Davidović:Hello Peter, Thank you for purchasing our product, and for reaching out to us.This is shown to like that you because you have created one event with two time intervals.If you want them to be shown sep ...