As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Ashley Hayward Approval QueueClosed   Amelia   Updated June 20, 2022 at 4:18pm   4 Most recent comment from Miloš Jovanović:Hey, Ashley Sorry for the delay,  i forgot to comment on this ticket.We are handling the issue on the other ticket,  https://tmsplugins.ticksy.com/ticket/3061489/ as you know .For future referenc ... Francesca Kendall SMS uSING TOO MUCH MONEYClosed   Amelia   Updated June 20, 2022 at 3:44pm   15 Most recent comment from Uroš Jovanović:Hello Francesca,My apologies for the delayed response as the response has not been submitted for some reason.Charing is done for every SMS that is sent to the server, thus there is no difference in se ... Melvin Multiple Mollie accountClosed   Amelia   Updated June 20, 2022 at 3:22pm   2 Most recent comment from Uroš Jovanović:Hello Melvin,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... lance belew question about booking multiple hoursClosed   Amelia   Updated June 20, 2022 at 2:53pm   2 Most recent comment from Uroš Jovanović:Hello Lance, Thank you for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ... Nemanja Bogdanovic URL QUERIESClosed   Amelia   Updated June 20, 2022 at 2:52pm   2 Most recent comment from Miloš Jovanović:Hi, Nemanja Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ... Graham Cathcart Importing Google SheetsClosed Pre-purchase questions for wpDataTables   Updated June 20, 2022 at 1:41pm   2 Most recent comment from Miloš Jovanović:Hi, Graham Sorry for the delayed answer-Our Lite version is quite limited, yes.But we have this Demo which you can use to try out linking to Google Sheets on this link.This Demo has full capabilitie ... Matthew Kirkland Feature InformationClosed   Amelia   Updated June 20, 2022 at 1:38pm   3 Most recent comment from Aleksandar Vuković:Hey MatthewWe're sorry to hear you won't be using the plugin after purchase.Please log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on the right-hand ... Riccardo Sartori Event calendar not loadingClosed   Amelia   Updated June 20, 2022 at 1:27pm   2 Most recent comment from Aleksandar Vuković:Hello RiccardoWe can't say what's going on without taking a look.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a l ... Shaquelle Plato Employee Reviews After The JobClosed Pre-purchase questions for Amelia   Updated June 20, 2022 at 1:07pm   2 Most recent comment from Uroš Jovanović:Hello Shaquelle,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://f ... Celia Rousset Email notifications failling to sendClosed   Amelia   Updated June 20, 2022 at 12:38pm   11 Most recent comment from Uroš Jovanović:Hello Celia,Glad to hear that you managed to find the solution to this issue.Please reach out to us if you have any other questions. Samuel Plugin Not LoadingClosed   Amelia   Updated June 20, 2022 at 12:25pm   9 Most recent comment from Aleksandar Vuković:You're welcome, Samuel, glad I could help!Please feel free to reach out to us if you have any further questions. Jiavanna Medlock email functionClosed   Amelia   Updated June 20, 2022 at 12:24pm   9 Most recent comment from Uroš Jovanović:Hello Jiavanna,Thank you for providing me with the admin credentials.I have performed checks from the back-end and I have tried using my SMTP credentials and it works properly.This means that the i ... Anastassia Arzumanova Compatibility with Studio NinjaClosed Pre-purchase questions for Amelia   Updated June 20, 2022 at 12:19pm   4 Most recent comment from Aleksandar Vuković:You're welcome, Anastassia.Please feel free to reach out to us if you have any further questions. sumit "Allow admin to book appointment at any time" not workingClosed   Amelia   Updated June 20, 2022 at 12:16pm   8 Most recent comment from Uroš Jovanović:Hello Daniel,Glad to hear that.Please reach out to us if you have any other questions. Matt Melton Employee Self AssignClosed   Amelia   Updated June 20, 2022 at 11:30am   2 Most recent comment from Uroš Jovanović:Hello Matt,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featur ...