As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Herito Telecom & ICT PurphaseClosed Pre-purchase questions for Amelia   Updated June 16, 2022 at 4:07pm   5 Most recent comment from Miloš Jovanović:Hey, Herito Telecom & ICTThank you.Please don't hesitate to reach out to us if you need any assistance when you start setting everything up.Have a great day! ‘Fred Y-Axis LabelsClosed Pre-purchase questions for wpDataTables   Updated June 16, 2022 at 3:21pm   6 Most recent comment from Miloš Jovanović:Hi, Fred Apologies for the delayed responseUnfortunately, with custom callbacks, we can only provide examples, but can't fully provide support in that regard.We can recommend reaching out to WP ... Jens Eisemann conditional formatting - contains not workClosed   wpDataTables   Updated June 16, 2022 at 2:18pm   17 Most recent comment from Miloš Jovanović:Hi, Jens That is awesome, i will tell the devs that it worked for youThey will have to do additional testing on different setups, to make sure that it will properly work for everyone,before they imp ... Christian WooCommerce payment status not sent correctly to AmeliaClosed   Amelia   Updated July 15, 2022 at 10:06am   15 Most recent comment from Aleksandar Vuković:Hello Malzom.I sincerely apologize for the delay here but since this ticket is not yours, it didn't prompt any updates. The delay is totally on me.We booked an appointment with bank transfer, th ... Kahlil Nagi Mobile Step From Usability IssueClosed   Amelia   Updated June 16, 2022 at 12:59pm   2 Most recent comment from Aleksandar Vuković:Hello Kahlil.1. This cannot be changed, but please feel free to add it as a feature suggestion on this page.2. This only happens on iPhones, but our developers are aware of the issue and they're ... Jon Package Booking - step 3Closed   Amelia   Updated June 16, 2022 at 12:42pm   5 Most recent comment from Aleksandar Vuković:Hello JonThe new form is still in Beta, so bugs are expected. Our developers included some fixes which will go in version 5.0.1, and there will also be a few minor updates to include more fixes.The fo ... Cameron W Bookings for hotedesk/meeting rooms?Closed   Amelia   Updated June 16, 2022 at 12:16pm   2 Most recent comment from Aleksandar Vuković:Hello CameronThank you for your purchase.I would go with creating an 8-hour service, and then create 6 different employees with 8-hour work hours. With this approach, each employee (hotdesk) would be ... Franck Is it possible to limit the number of services I can book in a day?Closed   Amelia   Updated June 16, 2022 at 11:35am   4 Most recent comment from Aleksandar Vuković:Hey FranckWe'll work on adding this as a native behavior, but there's no ETA, so Marius' workaround should be fine.Marius, thank you very much for your assistance here! I'm sure a ... Chuck Mannella Staff CalendarClosed   Amelia   Updated June 16, 2022 at 11:26am   3 Most recent comment from Aleksandar Vuković:Hello ChuckIf you're referring to Amelia/Calendar section - that can't be added to the front end. The employee panel consists of a list of booked appointments and events, but the Calendar ca ... Ahsan Ramzan Client TimeClosed Pre-purchase questions for Amelia   Updated June 16, 2022 at 10:55am   4 Most recent comment from Uroš Jovanović:Hello Ahsan,My apologies for that, I completely missed that functionality as that is part of the WooCommerce feature.Please let me know if you need further assistance.Looking forward to hearing from ... Jacob Collins ASAP NEED THIS REMOVEDClosed   Amelia   Updated June 16, 2022 at 10:33am   7 Most recent comment from Uroš Jovanović:Hello Jacob,It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won' ... Ruud SPEED! NotificationsClosed   Amelia   Updated June 16, 2022 at 9:49am   4 Most recent comment from Uroš Jovanović:Hello Ruud,Can you please check it out now as the "Allow admin to book at any time" option was enabled on the Amelia/Settings/Roles settings page?Looking forward to your reply. Laura van Nieuwland Editing row detailsClosed   Master-Detail Tables for wpDataTables   Updated June 16, 2022 at 9:14am   2 Most recent comment from Aleksandar Vuković:Hello LauraThank you for your purchase.You can't edit data in a Master-Detail window/page. That's only used to display the data. Editing is possible only for server-side tables (manual, impo ... Malzom woocommerce & amelia integrationClosed   Amelia   Updated June 16, 2022 at 8:20am   3 Most recent comment from Aleksandar Vuković:Thank you Malzom.Since this topic is already being covered in another ticket (https://tmsplugins.ticksy.com/ticket/2708101/) I'll close this one and respond to the other ticket as soon as I take ... CAROLINA NotificacionesClosed   Amelia   Updated June 16, 2022 at 7:52am   2 Most recent comment from Uroš Jovanović:Hello Carolina,Thank you for reaching out to us.Please note: We strongly recommend changing the mail service setting to SMTP because the email that is sent with PHP Mail generally gets flagged as spam ...