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Public Tickets

Jo Ormond Customer panelClosed   Amelia   Updated February 23, 2022 at 4:30pm   9 Most recent comment from Uroš Jovanović:Hello Jo,Unfortunately, that is the way Amelia functions at the moment, as the customers will need to click on the "Forgot the password" button to get the link to their email for password creation.In ... Carolien WarningClosed   Amelia   Updated February 23, 2022 at 4:15pm   2 Most recent comment from Uroš Jovanović:Hello Carloien,Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way ... Samantha Sansevere EventsClosed   Amelia   Updated February 23, 2022 at 3:21pm   4 Most recent comment from Uroš Jovanović:Hello Samantha,Thank you for providing us with the admin credentials.This usually happens when your database is configured to use SQL_BIG_SELECTS, but Amelia has that turned off by default because the ... Aaron Hoag Booking employee dropdownClosed   Amelia   Updated February 23, 2022 at 2:33pm   4 Most recent comment from Stanislav Snagovskiy:Dear Aaron,You are welcome. I am glad that now everything is working fine.  If you have any more issues or questions feel free to open a new ticket, we will gladly help. Have a great day! Elisabeth Cronjobs necessary or can we do without?Closed   Amelia   Updated February 23, 2022 at 2:31pm   4 Most recent comment from Uroš Jovanović:Hello Elisabeth,We are here to help.Please reach out to us if you have any other questions. GABRIEL VALLADOLID Employee front new appointmentClosed Pre-purchase questions for Amelia   Updated February 23, 2022 at 1:10pm   2 Most recent comment from Uroš Jovanović:Hello Gabriel,Thank you for reaching out to us.Unfortunately, there is no option for the employee to create new users as only Amelia Admin and Amelia Manager users can create employees.Please feel fre ... Ilse ResourcesClosed   Amelia   Updated February 23, 2022 at 12:52pm   4 Most recent comment from Marko Davidović:Hello Gábor,We understand your point of view and we have asked Ilse and now were asking you to add it as a feature suggestion on this page because every vote counts. Features are pushed up on ou ... MALTERRE ANDREA Event custom priceClosed   Amelia   Updated February 23, 2022 at 12:41pm   2 Most recent comment from Uroš Jovanović:Hello Malterre,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ a ... Massimiliano Muccinelli Pass Dynamic dataClosed   wpDataTables   Updated February 23, 2022 at 12:19pm   4 Most recent comment from Miloš Jovanović:My apologies, Massimiliano.The developers actually already added the hook in the PHP file, it is in the latest version, the original information I have you was not up-to-date.- So basically, you won& ... Samantha Sansevere EventsClosed   Amelia   Updated February 23, 2022 at 12:17pm   2 Most recent comment from Uroš Jovanović:Hello Samatha,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... Mehmet Soysal Custom font weightClosed   Amelia   Updated February 23, 2022 at 11:00am   4 Most recent comment from Marko Davidović:Hello Mehmet,Unfortunately, you can't modify Amelia's backend right now. If you have any more questions please feel free to open another ticket. Florian Pürner Allow support team members to "pick" an appointmentClosed   Amelia   Updated February 23, 2022 at 10:43am   6 Most recent comment from Uroš Jovanović:Hello Florian,Thank you for providing me with the link for reference.The "while you have the option to change the appointment status, reschedule, cancel, or assign another employee" part of this arti ... Javier Alejandro L\'Episcopo Explanation of domains in pricingClosed Pre-purchase questions for wpDataTables   Updated February 23, 2022 at 10:17am   2 Most recent comment from Aleksandar Vuković:Hello JavierThank you for your interest in our plugin.You can use any license (Basic, Pro, or Developer) on an unlimited number of subdomains, so you would be able to use the Basic license (1 top-leve ... William Derichsweiler Google SheetsClosed Pre-purchase questions for wpDataTables   Updated February 23, 2022 at 10:07am   2 Most recent comment from Aleksandar Vuković:Hello WilliamThank you for your interest in our plugin.If you create a table linked to an existing Google Sheet, or using the API method, the data that's changed in the sheet will be reflected ... Alec Erlebacher add event without signup optionClosed   Amelia   Updated February 23, 2022 at 9:25am   10 Most recent comment from Uroš Jovanović:Hello Alec,Thank you for the suggestion and the feedback you provided us with.Feel free to contact us if you have any other questions.