As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Keim Velásquez appointments front endClosed   Amelia   Updated June 20, 2022 at 8:49am   2 Most recent comment from Uroš Jovanović:Hello Keim,Thank you for reaching out to us.Are you referring to the employee panel? If you are, can you please provide me with the URL of the employee panel along with the employee credentials? You ... leonel validation of custom fieldsClosed   Amelia   Updated June 20, 2022 at 8:46am   2 Most recent comment from Uroš Jovanović:Hello leonel,Thank you for reaching out to us.There is currently no option as you said, there is no Id specific to custom fields. The only option would be to add validation to the type of input field. ... Lauren Ashley getting a refundClosed   Amelia   Updated June 20, 2022 at 8:24am   2 Most recent comment from Aleksandar Vuković:Hello Lauren.We're sorry to hear you won't be using the plugin after purchase.The refund has been submitted, and you should receive your money within 5 business days. Please feel free to re ... Tahlia Refunds for bookingsClosed Pre-purchase questions for Amelia   Updated June 20, 2022 at 8:23am   2 Most recent comment from Uroš Jovanović:Hello Tahlia,Thank you for reaching out to usThe refund is done manually through the payment system that was used during checkout, as there is currently no option to do this through Amelia.Hope this h ... Wbeimar Andrey Rivera Pérez Plugin functionalitiesClosed Pre-purchase questions for Amelia   Updated June 20, 2022 at 8:12am   2 Most recent comment from Aleksandar Vuković:Hello there.Thank you for reaching out to us.At the moment, Amelia doesn't have any similar features, but we will be working on that in the future. Please feel free to vote for this feature here: ... Dave Forn forever loading frontend and backendClosed   Amelia   Updated June 22, 2022 at 5:32pm   13 Most recent comment from Miloš Jovanović:Hi, Dave Our developers made a fix. I'm 99% sure it resolves the issue, but I have to ask you to test it thoroughly. Please install this new version of the plugin (basically, it's the same ... Cesar Vazquez FunctionalityClosed   Amelia   Updated June 17, 2022 at 7:01pm   4 Most recent comment from Miloš Jovanović:Hi, Cesar Yes, it should work, i just tested this out.I was logged in as my Amelia customer, as well as in the customer panel.  And once i disabled this setting,it is now allowing me to book under ... Derek Responsive design: can manual table collapse like simple table?Closed   wpDataTables   Updated June 17, 2022 at 6:22pm   4 Most recent comment from Miloš Jovanović:Hi, DerekApologies from all of us for the waiting time.We've been looking to give you any examples and more details about the simple tables' responsive behaviour versus the Manual/other tab ... Suprabha Dey Knowing about AMP compatibilityClosed Pre-purchase questions for wpDataTables   Updated June 17, 2022 at 6:07pm   2 Most recent comment from Miloš Jovanović:Hi, Suprabha Thanks for reaching out to usAt the moment, wpDataTables doesn't have an integration with AMP, and the plugin will not work correctly with it. However, there's a workaround by ... Bela Forminator VBAClosed Pre-purchase questions for wpDataTables   Updated June 17, 2022 at 4:23pm   2 Most recent comment from Miloš Jovanović:Hi, Bela Sorry for the delayed response.I am sorry, but it seems i did not understand exactly what is your goal. But i will do my best to give you some information for a start.1.We have integratio ... Marius Volden Step-by-step 2.0 bugClosed   Amelia   Updated June 17, 2022 at 2:31pm   7 Most recent comment from Christian:Great! Thanks, Marius. It worked great.CA Natalie Amelia Lite not working since updateClosed Pre-purchase questions for Amelia   Updated June 22, 2022 at 5:31pm   3 Most recent comment from Miloš Jovanović:Hi, Natalie  My apologies, i sent you the wrong message, then i realised you are using the Lite version of the plugin... Please let me know if your hosting is Bluehost, and if you isolated the  iss ... Shawn Pery Formidable Forms Front-End Column Visibility​Closed   wpDataTables   Updated June 24, 2022 at 6:04pm   7 Most recent comment from Miloš Jovanović:Hi, Shawn  My sincerest apologies for all the waiting time on this. I have been advised that the issue definitely lies with our SQL& PHP parser, and i know you already said that you tried to create ... Kevin Customising a specific element (price) in the package catalogueClosed   Amelia   Updated June 17, 2022 at 9:33am   4 Most recent comment from Miloš Jovanović:Thanks in advance. Hey, Kevin You're welcome, i am happy to helpI am delighted to hear that this has worked as intended, awesome. - Of course, if you encounter anything else that we might assis ... Michael Baker Can't get locations to display map - map errorClosed   Amelia   Updated June 16, 2022 at 10:27pm   4 Most recent comment from Miloš Jovanović:Hey, Michael I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets. Have a great ...