We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

CTTech Amelia improvementsClosed   Amelia   Updated June 11, 2022 at 3:40pm   4 Most recent comment from Stanislav Snagovskiy:Dear Sir/Madam,We value your input and appreciate your feedback, I have forwarded this to our product development team and they will take a look.If you have any further questions or issues, please f ... Felicia Dhanani Paying EmployeesClosed   Amelia   Updated June 11, 2022 at 3:16pm   4 Most recent comment from Stanislav Snagovskiy:Dear Felicia,You are welcome,My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite version of Amelia i ... CTTech Customizable status listClosed   Amelia   Updated June 11, 2022 at 2:58pm   6 Most recent comment from Stanislav Snagovskiy:Dear Artur,Thank you for your suggestion. We carefully follow customers' requirements and try to implement most of them if they appear in requests from time to time, so we will add them to our ... Felicia Westerlund Activation problemsClosed   Amelia   Updated June 11, 2022 at 2:44pm   5 Most recent comment from Stanislav Snagovskiy:Dear Felicia,You are welcome,If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.Have a great weekend! Rita Search formClosed   Amelia   Updated June 10, 2022 at 9:57pm   2 Most recent comment from Miloš Jovanović:Hi, Rita Sorry for the delay- I am sincerely sorry to disappoint you, but at this time, this is not achievable with any of our built-in functionalities in Amelia. The developers will work on adding ... fullwiz29 Calendar languageClosed   wpDataTables   Updated June 10, 2022 at 9:48pm   4 Most recent comment from Miloš Jovanović:Hi, Matteo Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to r ... Coinno Updating tip - deactivate and reactivate site.Closed   Amelia   Updated June 10, 2022 at 9:45pm   2 Most recent comment from Miloš Jovanović:Hi, Stefan Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to r ... Yann Pollet Booking for various peopleClosed   Amelia   Updated June 10, 2022 at 9:39pm   4 Most recent comment from Miloš Jovanović:Hi, Yann Thank you.  Please let us know if you require any assistance.  Antonio width tablesClosed   wpDataTables   Updated June 10, 2022 at 9:36pm   2 Most recent comment from Miloš Jovanović:Hi, Antonio Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ... Henrique Insert - Edit tableClosed   wpDataTables   Updated June 10, 2022 at 9:17pm   2 Most recent comment from Miloš Jovanović:Hi, Henrique Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ... Mohd Hassan Charts not loading properlyClosed   wpDataTables   Updated June 10, 2022 at 7:12pm   5 Most recent comment from Miloš Jovanović:Hi, Mohd  My apologies, i misunderstood what you meant to achieve, i compared the screenshots you sent again. It seems that it will be better if you disable the grouping of the data, and if you incr ... brian Content Restriction optionClosed Pre-purchase questions for wpDataTables   Updated June 10, 2022 at 5:53pm   3 Most recent comment from Miloš Jovanović:Hi, brian Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... LS Line chart/ Chart.jsClosed   wpDataTables   Updated June 10, 2022 at 5:16pm   2 Most recent comment from Miloš Jovanović:Hi, LSI can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3060214/ For future reference, please don't open multi ... Moustafa invited as an attendeeClosed   Amelia   Updated June 10, 2022 at 4:42pm   2 Most recent comment from Miloš Jovanović:Hi, Moustafa Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ... mm Urgent QuestionClosed Pre-purchase questions for wpDataTables   Updated June 10, 2022 at 2:27pm   5 Most recent comment from Miloš Jovanović:Hi, mm  I just got advise from our developers to confirm this for you. Basically, for WordPress, there is no universal recommended setup. It depends on how many plugins and content you will place.  ...