As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Laco Dekany Synchro between Google calendar and AmelieClosed Pre-purchase questions for Amelia   Updated June 15, 2022 at 10:13am   3 Most recent comment from Uroš Jovanović:Hello Laco,Thank you for reaching out to us and glad to hear that the issue has been resolved.Please reach out to us if you have any other questions. Morris Evans EventsClosed Pre-purchase questions for Amelia   Updated June 15, 2022 at 9:58am   2 Most recent comment from Aleksandar Vuković:Hello MorrisThank you for your interest in our plugin.1. The Events Calendar is available in all full licenses (Basic, Pro, and Developer). In the Lite version, the "Calendar" view is not available, ... Todd Kurpil Remote LocationsClosed   Amelia   Updated June 15, 2022 at 9:11am   8 Most recent comment from Uroš Jovanović:Hello Todd,Unfortunately, there is currently no such built-in option in Amelia.Glad to hear that it works with the CSS that you posted in the last response.Please reach out to us if you have any othe ... Joey Salazar WP Amelia Gift VouchersClosed Pre-purchase questions for Amelia   Updated June 15, 2022 at 9:10am   2 Most recent comment from Aleksandar Vuković:Hello JoeyThank you for your interest in our plugin.We don't have any gift vouchers. The only thing currently available in Amelia are coupons which can reduce the price of a service or an event. ... CMGregor Customer Data Fileds - AddressClosed Pre-purchase questions for Amelia   Updated June 15, 2022 at 8:55am   4 Most recent comment from Aleksandar Vuković:Thank you for your input, Chris, much appreciated.We're planning on developing customer-related custom fields, so hopefully, in a few months there will be custom fields that are linked to employ ... Daniel Cragin General Question Before RepurchasingClosed   Amelia   Updated June 15, 2022 at 7:53am   2 Most recent comment from Aleksandar Vuković:Hello DanielThank you for reaching out to us.I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.1. You can create a service ... Pierre Cavalli Publicly display scheduleClosed   Amelia   Updated June 15, 2022 at 6:17am   2 Most recent comment from Aleksandar Vuković:Hello PierreThank you for your purchase.I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.There used to be a 3rd party add- ... Nguyen Trung Son When hook not trigger if second customer booking service at same time with the first customerClosed   Amelia   Updated June 15, 2022 at 6:00am   2 Most recent comment from Aleksandar Vuković:Hello Nguyen.Thank you for your purchase.I wasn't able to replicate this locally, so would you mind sending us a screen recording showing us the behavior? Also, what's the minimum capacity ... Veronica Escandón I cant activate my domainClosed   wpDataTables   Updated June 14, 2022 at 8:58pm   2 Most recent comment from Miloš Jovanović:Hi, Veronica Thanks for reaching out to usUnfortunately, you cannot just enter the purchase code and update Lite to the full version like that. The Lite version needs to be deactivated/deleted, and ... Jason Possible to remove "Rejected" as an option?Closed   Amelia   Updated June 14, 2022 at 8:50pm   6 Most recent comment from Miloš Jovanović:Hey, Jason It is no problem at all. Custom code needs to be applied to the page where the booking form is. Depending on what you're using (Gutenberg blocks, or some page builder), adding the CSS ... Riccardo Sartori LanguagesClosed   Amelia   Updated June 14, 2022 at 8:25pm   6 Most recent comment from Miloš Jovanović:Hey, RiccardoWe send our best regards, on behalf of the Team. We are truly happy that the issue is now resolved.Looking forward to reading your review, and of course, please let us know when you leav ... Heidi Amelia is only showing to logged in usersClosed   Amelia   Updated June 14, 2022 at 5:56pm   3 Most recent comment from Uroš Jovanović:Hello Heidi,Thank you for reaching out to us.Unfortunately, I cannot open the link in the first question in this ticket.Can you please elaborate on that?Looking forward to your reply. Bharat Bhushan Master-detail popup layout customizationClosed   Master-Detail Tables for wpDataTables   Updated June 14, 2022 at 3:56pm   10 Most recent comment from Miloš Jovanović:Hi, Jean , and BharatI will pass this request to our developers, they will do their best to add more customization for styling from the backend in the Master details popup as soon as possible.Plea ... Emily Activating purchase codeClosed   Amelia   Updated June 14, 2022 at 3:35pm   9 Most recent comment from Miloš Jovanović:Hey, Emily I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets. Have a great ... Allyson Woodrooffe Purchasing without bookingClosed   Amelia   Updated June 14, 2022 at 2:58pm   2 Most recent comment from Uroš Jovanović:Hello Allyson,Thank you for reaching out to us,My apologies for the additional questions, are you referring to the services not being displayed on the front-end and only bookable from the back-end?Pl ...