As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

Gerben van Duinen appointment idClosed   Amelia   Updated June 16, 2022 at 7:33am   12 Most recent comment from Uroš Jovanović:Hello Gerben,Glad to hear that.Looking forward to your reply. sumit Bringing anyone with you* behaving abnormalClosed   Amelia   Updated June 15, 2022 at 9:20pm   2 Most recent comment from Miloš Jovanović:Hi, sumit Thanks for reaching out to usPlease provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that� ... Philipp Hofstetter Event CertificateClosed   Amelia   Updated June 15, 2022 at 9:17pm   2 Most recent comment from Miloš Jovanović:Hi, Philipp Thanks for reaching out to us-Yes. You can create a scheduled follow-up Event notification,and i am not sure if the screenshot is showing a PDF, or a HTML page;if it is a PDF, you can ma ... Kim Pham Nguyen Fixed X axisClosed   wpDataTables   Updated June 15, 2022 at 8:59pm   9 Most recent comment from Miloš Jovanović:Hi, Kim Sorry for the delay.As my senior colleague explained, if you can still see 0 values plotted on the charts;you don't have to make new charts,  this code is going to be applied to all t ... Mee Dynamic headersClosed   wpDataTables   Updated June 15, 2022 at 8:54pm   4 Most recent comment from Miloš Jovanović:Hi, Mee No problem. Our devs will do their best to achieve that solution as described, as soon as possible.You can certainly follow our changeLog page if you'd like ( it is also available in ... david schuman Plug in when activated breaks my wp dashboardClosed   Master-Detail Tables for wpDataTables   Updated June 15, 2022 at 8:38pm   3 Most recent comment from Miloš Jovanović:Hi, davidSorry for the delay-Activating our plugin should not cause anything like that to happen. We never had reports like that before.-Perhaps it might be a conflict with the active theme or another ... fangquans Fang Columb widthClosed   wpDataTables   Updated June 15, 2022 at 8:32pm   2 Most recent comment from Miloš Jovanović:Hi, fangquans Thanks for reaching out to us.You have to enable this setting first, in Display tab :Then you will be able to set individual column width, also you can then activate word wrap.Let me ... Guillaume Feature: CSV batch UPLOAD (New entries)Closed   wpDataTables   Updated June 15, 2022 at 4:32pm   7 Most recent comment from Miloš Jovanović:Hey, Guillaume You're welcome.As we said, please don't hesitate to reach out if you have any questions or if anything else happens that we might try to assist with.Best regards Riccardo Sartori Package with predetermined appointment daysClosed   Amelia   Updated June 15, 2022 at 4:04pm   2 Most recent comment from Uroš Jovanović:Hello Riccardo,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fe ... Mahmoud Shams hide customer informationClosed   Amelia   Updated June 15, 2022 at 3:00pm   7 Most recent comment from Uroš Jovanović:Hello Mahmoud,Glad to hear that we managed to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the ... Glenn Sherman Custom NotificationsClosed   Amelia   Updated June 15, 2022 at 2:20pm   5 Most recent comment from Miloš Jovanović:Hi, Glenn No problem at all, i am happy to advise at the current plugin state.Of course, we will work to make an easy built-in option for the future, as soon as possible.Don't hesitate to creat ... Lo can I add events through my Google Calendar into Amelia?Closed   Amelia   Updated June 15, 2022 at 1:11pm   2 Most recent comment from Uroš Jovanović:Hello Lo,Thank you for reaching out to us.Unfortunately, at the moment, the busy events in the Google Calendar only block out the time slots in Amelia, but they do not create events in Amelia. That sh ... Lo Hide price on specific eventClosed   Amelia   Updated June 15, 2022 at 1:08pm   6 Most recent comment from Uroš Jovanović:Hello Lo,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite version of ... Malzom Create New Appointment from dashboardClosed   Amelia   Updated June 15, 2022 at 10:57am   4 Most recent comment from Uroš Jovanović:Hello Malzom,Thank you for clearing that up.The only option would be to set the appointment status manually when you book an appointment.Hope this helps you.Please reach out to us if you have any othe ... Reza Hojati Limit the number of bookingClosed   Amelia   Updated June 15, 2022 at 10:13am   2 Most recent comment from Miloš Jovanović:Hi, Timo  The only ways how you can limit the number of bookings for a service is either if you set working hours of the assigned employee accordingly; or if you set Time Off for the employee; Also, ...