We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Mee Organising tables & chartsClosed   wpDataTables   Updated June 22, 2022 at 3:39pm   4 Most recent comment from Miloš Jovanović:Thank you for adding the suggestion to the features page, Nour, that is very kind of you.I also passed the suggestion for the developer's awareness. They will assess the difficulty of the develop ... Hassan returning customers detailsClosed Pre-purchase questions for Amelia   Updated June 22, 2022 at 3:07pm   4 Most recent comment from Uroš Jovanović:Hello Hassan,Thank you for reaching out to us.We have responded to your query on Envato platform.Please reach out to us if you have any other questions. TheHonestAgency 2-way sync not working - multiple issuesClosed   Amelia   Updated June 22, 2022 at 2:09pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we can log in and take a look ‘from the inside’ as that’s ... Denis Feature Request - Calender Overview for the whole yearClosed   Amelia   Updated June 22, 2022 at 1:39pm   2 Most recent comment from Marko Davidović:Hello Denis, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this page.  Features are ... Leah Special days not workingClosed   Amelia   Updated June 22, 2022 at 4:23pm   3 Most recent comment from Aleksandar Vuković:If someone else is facing a similar issue, here's how it can be fixed.Please edit the page where the panel is, and add this CSS: .amelia-app-booking #am-cabinet #specialDay > * {    display: f ... Jason King Back end view too narrow unable to see allClosed   wpDataTables   Updated June 22, 2022 at 1:18pm   4 Most recent comment from Miloš Jovanović:Hi, JasonIt seems that this is definitelly caused by some kind of conflict between our plugin and another active plugin on your site, or maybe theme has some styles that override ours.-Can you please ... Marve Unable to add category errorClosed Pre-purchase questions for Amelia   Updated June 22, 2022 at 1:16pm   2 Most recent comment from Aleksandar Vuković:Hello MarveSorry for the delay.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the mo ... Nqoba Mangena The Basic PackageClosed Pre-purchase questions for Amelia   Updated June 22, 2022 at 1:13pm   2 Most recent comment from Marko Davidović:Hello Nqoba, Thank you for your interest in our product.Yes of course you have those options available. The only difference between a basic license and a pro is in the packages of services option. Thi ... Yamil Insaurralde Placeholder Table not workingClosed   wpDataTables   Updated June 22, 2022 at 12:22pm   14 Most recent comment from Miloš Jovanović:Hi, Yamil No problem.  I apologise for the waiting time from your end once more.Yes.  I will do my best to push this task with the developers from my end as much as possible.They will have to work ... Jason How to install Amelia 5.0?Closed   Amelia   Updated June 22, 2022 at 12:04pm   3 Most recent comment from Marko Davidović:Hello Jason, Thank you for reaching out to us.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it ... Lindsay Shortcode not showing all packages in categoryClosed   Amelia   Updated June 22, 2022 at 11:58am   2 Most recent comment from Miloš Jovanović:Hi, Lindsay Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ... Camilo Bulla price and the price calculation and payment methods will be removedClosed   Amelia   Updated June 22, 2022 at 11:52am   2 Most recent comment from Miloš Jovanović:Hi, Camilo Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to r ... David Unable to edit the category nameClosed   Amelia   Updated June 22, 2022 at 10:35am   4 Most recent comment from Uroš Jovanović:Hello David,Glad to hear that the issue has been resolved.Please reach out to us if you have any other questions. Happy Devs Setup class streamsClosed   Amelia   Updated June 22, 2022 at 10:33am   6 Most recent comment from Aleksandar Vuković:You're welcome, Happy.Please feel free to reach out to us if you have any further questions. ernesto Amelia + Fluent CRMClosed   Amelia   Updated June 22, 2022 at 10:31am   4 Most recent comment from Aleksandar Vuković:Hello AdamWe don't have a native integration with Fluent CRM, but you can try using our webhooks.At the moment, we don't have any API but you should be able to use our webhooks without man ...