As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Naaim PayPal is not workingClosed   Amelia   Updated July 4, 2022 at 10:01am   2 Most recent comment from Miloš Jovanović:Hi, Naaim  Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to r ... Gila Dávid Woocommerce & Amelia doesnt syncClosed   Amelia   Updated July 4, 2022 at 8:59am   2 Most recent comment from Marko Davidović:Hello Gila Dávid, Thank you for reaching out to us.Amelia has integration with WooCommerce, but you can use Woo coupons only in Woo and you can use Amelia's coupons only in Amelia. We have inte ... David Fox- Translating AmeliaClosed   Amelia   Updated July 4, 2022 at 8:51am   2 Most recent comment from Marko Davidović:Hello David, Thank you for reaching out to us. You need to save the files in plugins/ameliabooking/languages/YOUR_LANGUAGE/ folder but you need to replace both the .po and the .mo files.These files ... Keith Mason Packages for 'Events'Closed   Amelia   Updated July 4, 2022 at 8:49am   2 Most recent comment from Marko Davidović:Hello Keith, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. We do not have such information at the moment, but you can subscribe to our newsletter s ... Giam Note Entries for EmployeeClosed   Amelia   Updated July 4, 2022 at 8:25am   2 Most recent comment from Marko Davidović:Hello Giam, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. The note comes under edit appointment and if employees don't have that option enable ... William C Welch Payroll integration and appointment check inClosed Pre-purchase questions for Amelia   Updated July 4, 2022 at 8:18am   2 Most recent comment from Marko Davidović:Hello William, Thank you for your interest in our product.In the dashboard section, you can see for each employee how much he earned and how many appointments he hadHope this helps. Joe Dolson WCAG: Keyboard AccessibilityClosed   Amelia   Updated July 4, 2022 at 8:13am   4 Most recent comment from Marko Davidović:Hello Joe,We understand and we thank you for your suggestions and don't worry, the ticket has already been forwarded to the appropriate sector. We wish you a pleasant day. Jessica Miller Events Tickets with QR CodeClosed   Amelia   Updated July 4, 2022 at 7:44am   4 Most recent comment from Marko Davidović:Hello David,That would be great and we hope that this suggestion will gather many more votes in order to increase the possibility of it being implemented in the future in Amelia.If you have any more q ... Jean McLain Popup Display Not Working - ElementorClosed   Amelia   Updated July 4, 2022 at 7:36am   6 Most recent comment from Aleksandar Vuković:Hello KaraIt works with the new form as well, we tested it before it was released.Do you have more shortcodes on the page? Are you maybe adding both the old and the new form to the page (we recommend ... Clément DatePicker / Calendar translationClosed   wpDataTables   Updated July 4, 2022 at 7:22am   6 Most recent comment from Aleksandar Vuković:Thank you, Clément.Hopefully, it will receive a lot of votes, so it's pushed on our To-Do list. Ayishah Joanna Swiecinska PADDLE.NET* TMSPLUGINClosed Pre-purchase questions for Amelia   Updated July 1, 2022 at 8:50pm   11 Most recent comment from Miloš Jovanović:Hi, Ayishah An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their SMTP (or other) settings.Your websi ... Jose Luis Romero Shortcodes Inside CellsClosed Pre-purchase questions for wpDataTables   Updated July 1, 2022 at 8:18pm   2 Most recent comment from Miloš Jovanović:Hi, Jose Thanks for reaching out to usDid you try to use the Parse shortcodes setting in the main plugin settings here?If you already tried this, but it won't work to return the data from the ... Matteo Vasti translation languageClosed Pre-purchase questions for wpDataTables   Updated July 1, 2022 at 1:45pm   8 Most recent comment from Miloš Jovanović:Hi, Clément I can see the posted feature suggestion - thank you very much for creating it , i will make sure that our developers check it out;and we will place it on their "to-do" list.As more use ... Romain Dorrho Add qr code to my formClosed   Amelia   Updated July 1, 2022 at 1:38pm   4 Most recent comment from Miloš Jovanović:Hi, Romain No problem, i am happy to assist or to advise in any way.If you have any other questions, please don't hesitate to reach out to us with a new ticket for any question or issue.Thank y ... Clara Different prices for same eventClosed   Amelia   Updated July 1, 2022 at 1:30pm   4 Most recent comment from Marko Davidović:Hello Clara,As always it was our pleasure. We are glad that we were able to help you. We wish you a lovely weekend.