We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Giam Bug Fixed on WooCommerceClosed   Amelia   Updated June 27, 2022 at 8:36am   3 Most recent comment from Uroš Jovanović:Hello Giam,Thank you for reaching out to us.There was an issue reported with the issues coming up after the WooCommerce payment method has been disabled and the WooCommerce plugin has been disabled/ ... Krystal Valencia Valencia Outlook IntegrationClosed   Amelia   Updated June 27, 2022 at 8:20am   16 Most recent comment from Uroš Jovanović:Hello Krystal.Thank you for the update.I managed to connect the Outlook Calendar with the test employee that I created on your website.Can you please provide me with a video of what happens when you ... Paul Kim Request of Automatic payment cancellingClosed   Amelia   Updated June 27, 2022 at 8:07am   6 Most recent comment from Marko Davidović:Hello Paul,You are most welcome. If you have any more questions please open another ticket and we will gladly help you there.We wish you all the best. Bintou KANTE Est-ce que votre extension peut être traduit en français ?Closed Pre-purchase questions for Amelia   Updated June 27, 2022 at 7:55am   2 Most recent comment from Aleksandar Vuković:Hello Kante.Thank you for your interest in our plugin.Please note that the official support language is English, and we have to use Google Translator to try and understand other languages. Since a lot ... Luis Ojeda Cant submitClosed   Amelia   Updated June 27, 2022 at 7:45am   9 Most recent comment from Uroš Jovanović:Hello Luis,Apologies for the delayed response, but we do not work on weekends.Glad to hear that you managed to resolve this issue.Please reach out to us if you have any other questions. Maxime SANCHEZ Impossible to paid with paypal smartphoneClosed   Amelia   Updated June 27, 2022 at 7:43am   11 Most recent comment from Uroš Jovanović:Hello Maxime,Glad to hear that.Looking forward to your update. Craig Janelli Maps IssueClosed   Amelia   Updated June 27, 2022 at 7:13am   2 Most recent comment from Marko Davidović:Hello Craig, We are glad to hear that everything is working now. If you have any more questions please open another ticket and we will gladly help you there. And we will close this one for you.We wish ... Fatima Instagram booking button integrationClosed   Amelia   Updated June 26, 2022 at 9:36pm   3 Most recent comment from paty elias:Hello,You can use https://linktr.ee/ and drop your calendar link into one of the URL slots. Michael Baker All services showing $0 in cart/checkoutClosed   Amelia   Updated June 26, 2022 at 9:31pm   7 Most recent comment from Miloš Jovanović:Hi, Michael You're welcome.Anything else that we could assist with, please don't hesitate to create new tickets.Thank you Georgi Vasilev Latest Amelia version not workingClosed   Amelia   Updated June 26, 2022 at 9:30pm   40 Most recent comment from Miloš Jovanović:Hi, Georgi I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets. Have a great ... Antonino Added options for responsive actionsClosed   wpDataTables   Updated June 24, 2022 at 7:54pm   4 Most recent comment from Miloš Jovanović:Hi, Antonino Sorry for the delay once moreLet me know if this is resolved, or if you maybe have any further questions? Thank you Francesca Kendall CouponsClosed   Amelia   Updated June 24, 2022 at 6:55pm   3 Most recent comment from Miloš Jovanović:Hi, Francesca Sorry for the delay- I am sorry to disappoint you, but at this time, this is not achievable with any of our built-in functionalities in Amelia. The developers will work on adding this, ... Eddie Compatibility Issues with Modern Versions of BootstrapClosed   wpDataTables   Updated June 24, 2022 at 6:54pm   4 Most recent comment from Miloš Jovanović:Hi, Eddie Sorry for the delayed response time.I can completely understand the reason for the refund, and i made sure to pass all the details about the feedback, and the suggestion for improvements, ... amir calender language fieldClosed   Amelia   Updated June 24, 2022 at 2:01pm   4 Most recent comment from Uroš Jovanović:Hello Amir,I tried to translate it, but unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.w ... Ricardo Gonzalez Problem with plans and quantitiesClosed   Amelia   Updated June 24, 2022 at 1:56pm   2 Most recent comment from Marko Davidović:Hello Ricardo, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. I'll kindly ask you to add it as a feature suggestion on this page.  Features ...