As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Zakaria Search & Filter StaffClosed Pre-purchase questions for Amelia   Updated August 1, 2022 at 7:43am   2 Most recent comment from Marko Davidović:Hello Zakaria, Thank you for reaching out to us.Yes, when you have several employees working on one service, your customers can choose with which employee they want to book an appointment with. It loo ... Josh DeAugustine Recurring payments in pro versionClosed Pre-purchase questions for Amelia   Updated August 1, 2022 at 6:57am   2 Most recent comment from Marko Davidović:Hello Josh, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. There is no option in Amelia for automatic billing for recurring appointments or any othe ... kamran khan gym classes - amelia setupClosed   Amelia   Updated August 1, 2022 at 6:44am   2 Most recent comment from Marko Davidović:Hello Khan, Thank you for reaching out to us.The working hours of the service depend on the working hours of the employee. If you want, for example, that the service can be booked on Fridays from 15 t ... cave Zoom integration licensesClosed   Amelia   Updated August 1, 2022 at 12:49pm   3 Most recent comment from Miloš Jovanović:Hi, cave I am just following up on this - The senior Team has advised me that all the information i gave you is correct, and there is no additional advice.Please let me know if you have any question ... Todd Radtke gravity form integration - only whole numbers are showingClosed   Gravity Forms integration for wpDataTables   Updated July 29, 2022 at 5:25pm   12 Most recent comment from Miloš Jovanović:Hi, Todd Sorry for another delay You are correct, our Apex chart integration is the only one that can show the data values like that. Here is what the developers advised. You can try this callback : ... Rob Existing Customer LoginClosed   wpDataTables   Updated July 29, 2022 at 4:42pm   2 Most recent comment from Miloš Jovanović:Hi, RobSorry for the delay- My apologies, but i can't find what you mean.   If i go to our Documentation section, i can see the TMS Store Login hyperlink, in the footer right away.Here are som ... Francesco CONCATENATE COLUMNSClosed   wpDataTables   Updated August 2, 2022 at 3:01pm   6 Most recent comment from Miloš Jovanović:Hi, Francesco The developers advised.Unfortunately, there is no way to achieve an option like this with our built-in functionalities;All the tables that are linked to a file / data source,   are l ... Martina Rick Booking form adjustmentClosed   Amelia   Updated July 29, 2022 at 1:55pm   8 Most recent comment from Marko Davidović:Hi, Martina Yes, we are developing completely all new forms for Amelia 2.0. It will take a little more time to implement everything, but all the old ones will be replaced by new forms. You can disp ... Ling He SMS NotificationsClosed   Amelia   Updated July 29, 2022 at 1:46pm   11 Most recent comment from Uroš Jovanović:Hello Ling,Thank you for that.Looking forward to your update. Michelle Z Matta ConfigurationClosed   Amelia   Updated July 29, 2022 at 1:31pm   4 Most recent comment from Stanislav Snagovskiy:Dear Michelle,You are welcome,Currently, this cannot be done without Elementor, we have plans to add this at some point in the future, but I won't be able to provide you with an ETA.If you have ... Bertrand Escaffre Employee panel specific days not functionnalClosed   Amelia   Updated July 29, 2022 at 1:01pm   2 Most recent comment from Marko Davidović:Hello Bertrand, Thank you for reaching out to us. We are sending you the latest version of Amelia in the attachment, please install this one and make sure to purge the cache after that, and let us kn ... Tehmoor Phone number sectionClosed   Amelia   Updated July 29, 2022 at 12:38pm   2 Most recent comment from Marko Davidović:Hello Tehmoor, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. There is no feature in Amelia at this moment where we can limit or check how many num ... Arjan Deposit paymentClosed   Amelia   Updated July 29, 2022 at 9:11am   2 Most recent comment from Marko Davidović:Hello Marcel,Unfortunately, currently, this feature is not built-in in Amelia. The deposit can only amount to the entire value of the service, it cannot be higher than the price of the appointment.I&# ... Pascal Setup Capacity issuesClosed   Amelia   Updated July 29, 2022 at 8:24am   2 Most recent comment from Marko Davidović:Hello Pascal, I'm afraid that we didn't quite get what you want to achieve exactly? Can you explain to us in a little more detail, and send us a couple of screenshots?Looking forward to your ... Justas Step by step form data picker don't displaysClosed   Amelia   Updated July 29, 2022 at 8:01am   6 Most recent comment from Uroš Jovanović:Hello Justas,Glad to hear that the issue has been resolved.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on ...