As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Stefania Ricchieri Only one employeeClosed   Amelia   Updated August 2, 2022 at 11:45am   8 Most recent comment from Miloš Jovanović:Hi, Stefania  You're welcome, i am happy to help in any way. Let me know if you have any further questions regarding what we covered on this ticket. In case if you have a question unrelated to ... Rosenyl PREGUNTAS SOBRE AMELIAClosed   Amelia   Updated August 2, 2022 at 11:40am   6 Most recent comment from Marko Davidović:Hello Rosenyl,We tried to access your site, but unfortunately, access is limited and we were unable to log in Nicole New Step by Step bookingClosed   Amelia   Updated August 2, 2022 at 11:25am   13 Most recent comment from Miloš Jovanović:Hi, Nicole  I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets. My apologie ... Luis Valdés Client requirementsClosed   Amelia   Updated August 2, 2022 at 11:22am   5 Most recent comment from Miloš Jovanović:Hi, Luis Firstly, my apologies for all the waiting time.1.At this time, for the StepByStep forms ( both old and new) , we don't have a way to present only a single Package through a shortcode ... Annika Questions to answer to find employeeClosed   Amelia   Updated August 2, 2022 at 10:28am   4 Most recent comment from Marko Davidović:Hello Annika,Unfortunately, we are not familiar with any plugin that could achieve this alone, or even with Amelia. Otherwise, we would be happy to recommend it to you. Daniel BetaClosed   Amelia   Updated August 2, 2022 at 10:09am   4 Most recent comment from Marko Davidović:Hello Daniel,We are sorry if there was a misunderstanding, and we will forward you directly to the appropriate sector. And we will close this ticket per your requiest.We wish you all the best. Oleg Vakulin Your own popupClosed   Master-Detail Tables for wpDataTables   Updated August 2, 2022 at 9:57am   4 Most recent comment from Miloš Jovanović:Hi, OlegSorry for all the waiting timeThe Master Detail page functions only to render the placeholders, and depending on which row you click;that row is going to render the placeholder, for all the co ... Robin Cant install pluginClosed   Amelia   Updated August 2, 2022 at 9:47am   2 Most recent comment from Marko Davidović:Hello Robin, Thank you for reaching out to us.The message, ‘the link you followed has expired,’ is most often received when you’re uploading either a WordPress plugin or theme. With all standar ... Sebastian Adrian-Kalchhauser Custom Fields IssuesClosed   Amelia   Updated August 2, 2022 at 9:13am   2 Most recent comment from Marko Davidović:Hello Sebastian, Thank you for reaching out to us.We will try to answer all your questions as best as possible.Attachment - The upload size depends on WordPress' upload size which can be seen if ... Aitor De Achurra General QuiestionsClosed Pre-purchase questions for Amelia   Updated August 2, 2022 at 7:36am   2 Most recent comment from Marko Davidović:Hello Aitor, Thank you for reaching out to us.1. Amelia is a WordPress plugin and you add it to your site on your domain2. You have to have a page where you will paste our shortcode3. You just put our ... Kevin Huizinga Payment optionsClosed Pre-purchase questions for Amelia   Updated August 2, 2022 at 6:24am   4 Most recent comment from Marko Davidović:Hello Kevin,Thank you for the explanation, we do not have integration with ideal, but we have integration with several payment systems such as: PayPal, Mollie, Stripe, WooCommerce and RazorPay. Maybe ... David Spitz Spitz Grouping in ChartsClosed   wpDataTables   Updated August 3, 2022 at 3:09pm   12 Most recent comment from Miloš Jovanović:Hi, DavidThank you for your patience.  I got advised on this by our 2nd level Team.You have absolutely nailed it with this solution, that is how it should be for the Google Charts Waterfall chart.Th ... Kamal Kishor Service, Employee selection sequence changeClosed   Amelia   Updated August 1, 2022 at 5:33pm   5 Most recent comment from Miloš Jovanović:Hi, Kamal Sorry for the delayed answer.I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to creat ... Bodo parameter an booking form übergebenClosed   Amelia   Updated August 1, 2022 at 3:21pm   6 Most recent comment from Uroš Jovanović:Hello Bodo,I hope so too.In the meantime, please let us know if you have any other questions. Renee Verberne themifyClosed Pre-purchase questions for Amelia   Updated August 1, 2022 at 2:38pm   4 Most recent comment from Uroš Jovanović:Hello Renee,Thank you for providing us with the credentials.Unfortunately, I cannot log into the back-end of your website as the credentials seem to be incorrect.Can you please provide me with the co ...